Rated 3 out of 5 by chenying I'm disappointed, maybe because of the timing...
Maybe becuase it's a weekend - lobby is crowded, no one takes our lugguage, no one greets at the gate, and even no towel at the swimming pool!...... it's far from my expectation to the brand.
July 21, 2014
Rated 4 out of 5 by angele nice hotel, so so food
great environment, nice swimming pools (indoor and out door), a lot of options for family activities, specially the family with young kid(2-10 years), very comfortable room with kind size bed.
the breakfast quantity is OK, but the taste is just so so.
July 14, 2014
Rated 5 out of 5 by Jack747 SO GREAT
This hotel met all my needs and my room was beautiful. The views were so great. Plus there building an extension of Happy Valley!
Thank You So Much
April 9, 2013
Rated 2 out of 5 by JM178 service depreciating/ needs improvement
I came many times in yhe past with my (Chines) wife and son and were both very disappointed by service and attention from staff vs previous times.
June 23, 2014
Rated 1 out of 5 by David Too many kids-family guest
The hotel obviously intended to fill in the rooms during the Chinese New Year holiday by promoting kids family group guests, which resulted in over capacity in everything and huge noise in every open/public space. It shouldn't attract so many kids family while not separating with other guests, it seems the hotel has no experience in dealing with such situation even though they launch such programs in regular weekends as well. Hundreds of noisy kids and noisy parents/grand parents make other guests into uncomfortable mood.
February 13, 2013
Rated 4 out of 5 by Ben2012 A pleasant escape from the city
This was my first time at this property, so it was a pleasant change of scenery. Less than an hour away from the city, this property is located "away from the hustle bustle", and you feel like you are at a resort.
The Sculpture Park just next door provides for a great stroll, and the mini-beaches are a nice touch.
Not the place for you if you do not enjoy staying inside the hotel for the entire duration of your stay, or if you need easy access to/from public transportation.
September 20, 2012
Rated 3 out of 5 by stq88 Unfriendly Staff
The facility is OK and good for the family with kids. However, the staff at the receptionist (trainee) and at the restaurants were really bad. 1. Not familiar with the process. 2. Not friendly at all.
September 15, 2013
Rated 4 out of 5 by 49C7 Good facilities
Good location and facilities, I still don't think that Gold members have any advantage when travelling in China
May 19, 2014