Rated 4 out of 5 by ccinhk Telephone Operator and House Keeping
This hotel needs to employ more telephone operators. Each time I called for assistance I've had to wait for a long time before someone answered the telephone. This is unacceptable.
The second issue was on my first day I arrived after a 24 hour flight from Toronto, I was extremely exhausted and wanted to sleep early. I tried to put up the "do not disturb" sign however it was broken. I called the operator and asked her to have someone come to my room to put a new sign on the door however I specifically asked them not to disturb me because I was sleeping. However when they brought up the new door sign, they rang the doorbell. Even though I just called the operator, I was already fast asleep because I was very tired. Despite my specific instructions not to disturb me, ironically they disturbed me whilst trying to replace my "do not disturb" sign. I was very disappointed with this service on my first day.
April 24, 2014
Rated 5 out of 5 by KHLOO Excellent Front Desk Service
The front desk service staff is excellent.
Everything was completed in less than 10 minutes and did it with such warmth
April 23, 2014
Rated 5 out of 5 by MarvinMa Everything is fine except basic process...
Everything is fine here. The warm greetings and welcoming smile on staff, the facilities, the clean environment, and etc...
Only one thing needs to be improved is receptionists' training on basic things. I checked in on April 11 staying for 4 days and a lady receptionist provided the check-in service to me. As a Gold member reserved the room via official website, there should be some benefits for me to selected from such as free internet or 250 starpoints....
This lady (sorry I can't remember her name) just wanted to sell the starpoint upgrade options to me but not ask me to select from the member offerings... Only when I mentioned if I can choose the member benefits, she figured out that SPG has this offerings.
I must say her attitude and smiles were very nice, but profession goes before the warm feeling. The staff training on basic processes need to be improved and the rest are already at the highest level.
Yes, I will come back again and hope the basics can be picked up soon.
April 17, 2014
Rated 5 out of 5 by Coxy Nice modern rooms
When booking this hotel I didn’t realise it was in "main action" of the city, so it is very busy with foot traffic and busy streets all at your door step. Despite this the rooms were very modern and relaxing. Just my style. I did not receive an upgraded room as a Platinum member but that was beyond their control as it was Songkran festival.
As there was no lounge, Happy Hour was served in their bar area which was very good. Their morning buffet was also good. This is one of my favourite hotels in the SPG range in Bangkok because the rooms are very modern.
April 17, 2014
Rated 5 out of 5 by Yusuke Nice friendly stuff and perfect location
Especially for SongKran season, this hotel is just perfect for everything.
Nice and friendly staffs are always give us the bath towels at entrance since we do really wet after water play. and it just 5 mins to main water playing area from hotel on foot. NO TAXI, NO BTS, NO Tuk Tuk, it is very important for Songkran season.
And 24H gym is surely big plus!
April 16, 2014
Rated 5 out of 5 by maturedexplorer Best Hotel in Bangkok
I have found my favorite hotel in Bangkok ! The friendliest staff and would not change anything about this place.
April 13, 2014
Rated 5 out of 5 by mrpoon One of the better breakfasts
Really, one of the better breakfasts among Starwood hotels. Perhaps, they should have more offerings in terms of local cuisine.
April 9, 2014
Rated 5 out of 5 by Jatin One of the friendliest hotel!
The staff in the hotel are very cordial and take real initiative of being helpful when you need. They don't wait for you to tell them, they take the first step!
April 7, 2014
Rated 4 out of 5 by vatana Good hotel for business trevallers
Overall is good for me.
Only thing i want to comment is taking too long for my supporting bills.
I need all supporting bills occurred during my stay. I think it should be simple to show customer what they did spend and for accounting purposes.
March 22, 2014
Rated 2 out of 5 by RJB45 Okay hotel but the staff let it down
Hotel location and facilities are okay but the staff are so insipid they really bring the Starwood standard down.
This place is tired... Staff aren't... But the big smile is condescending when you need to get something done.
The food is okay but incredibly overpriced even for a 4 or 5 star - nothing special just okay... If you can get someone to serve you.
Lots of better places in Bangkok.
March 21, 2014
Rated 5 out of 5 by Heini Staff
Most friendly and service minded staff.
March 15, 2014
Rated 5 out of 5 by dragon275 some room promotions are missing
some room promotions are missing, like spg hot escapes etc.
March 12, 2014
Rated 5 out of 5 by dragon275 home away from home
stayed here for 4 days. recognized some changes in the breakfast which is still exceptional with great choices of local, japanese and european dishes.
however, SPG recognition is superb, don't miss a visit at bamboo chic bar wich has exceptional bar tenders and great drink and food selection.
the hotel is close to everything you need - family or business travellers.
i will be back in 2 weeks, feelin like home.
March 12, 2014
Rated 5 out of 5 by Prince345 Great Location. Great Hotel.
Le Meridian Bangkok was a great stay and as per the high expectations we have from the Starwood Hotels Group. The check-in was flawless and the room was spot on. Very clean for a smoking room and totally spotless. The location was great as we have a corporate office nearby and it was a 2 minute walk to the office. The breakfast was very well organized and decent assortment of breakfast condiments. We didnt have any other food at the hotel but there was various pubs and diners around which make Le Meridian as a good place to stay if you want to roam around and try local delicacies. The late checkout allowed was very much appreciated and I really look forward to further stays at the Le Meridian. Many thank yous to the management team and the staff for making the stay a most memorable and comfortable one.
March 6, 2014
Rated 5 out of 5 by mariebypaul it hotel
modern, comfortable even reasonable price. great recommended.
March 2, 2014
Rated 5 out of 5 by EZ2014 Great stay
Great room. Very friendly staff. Close to entertainment.
March 2, 2014
Rated 4 out of 5 by Nicksoncheng Service recovery
A little episode happened at check-in and I was quite disturbed by it.
But the apologies from the staffs were so sincere you just can't still angry for long.
February 28, 2014
Rated 5 out of 5 by Globalman1 Don't stay here..it's mine!!!
Ok, so I love this property, I really love the OUTSTANDING staff , from the concierge team to front desk staff! to bar staff who really take pride in their bar!! And deliver a smile with great service. Christian, the GM who has been around to open many SPG props clearly is hands on and deserves my respect and appreciation. if you want to stay in a hotel, that has a cool vibe, in a bustling city area where you can walk safely to great shopping , transit and restaurants, and LOVE coming home..you will stay at Le meridien Bangkok....but not to much...I want to make sure I can always get in!!
February 20, 2014
Rated 5 out of 5 by Aiksacha Just perfect
I am not going to praise the friendliest staff or the best breakfast or superb maintenance of the hotel. Just want to express my deep gratitude to the management and the staff for the incredible feeling to be "like at home" each time I stay in this Hotel.
February 18, 2014
Rated 5 out of 5 by Dannywang 3rd stay at LM
Great stay. Upgrade to advantec suite again. The staffs are fantastic and the breakfast is by far the best. The croissant is really nice.
Location is superb and it's walking distance to everywhere or very near the bts. Keep it up and I will surely come back. I'll be back in 2 weeks after my cny hometown visit in Penang.
February 7, 2014
Rated 5 out of 5 by Lexington8 Great service and facilities
Staff was extremely professional and courteous. The only thing that bothered me was that breakfast was not included even though almost all Asian hotels include breakfast. The room was very comfortable, modern, and we always had everything we needed. It's right next to Patpong night market so tons of street shopping and debauchery.
January 28, 2014
Rated 5 out of 5 by Clover5 Best LM property yet
We spent five nights at the LMBKK and it was outstanding. The room was spacious, internet fast, the service was outstanding. The breakfast was the best we have had in Thailand. It I s a great location, close to BTS and Metro and many great restaurants and clubs are nearby. Will return and do recommend,
January 22, 2014
Rated 2 out of 5 by Anthonyhbuje Great location
Great location to everything! However the staff/service/cleanliness has definately gone done hill
January 21, 2014
Rated 5 out of 5 by Marikie9 Wow just great
Just had a wonderful stay,the hotel has a new GM who is exceptional,location is safe and handy to all in Bangkok.As a Platinum Spg member I received an upgrade to a beautiful suite,complimentary stunning breakfast and evening cocktails and canopies in Bamboo chic,where the staff were just amazing,in fact ALL the staff in the hotel are amazing,look forward to returning.
January 18, 2014
Rated 5 out of 5 by Kent12 Perfect hotel
We had a great stay. Everything was tasteful and clean. Very good service with nice staff. The best imaginable breakfast. The room was very clean and comfortable with a good size. Very comfortable bed. Nice pool area. Close to nightlife and night market. A true 5-star hotel.
January 18, 2014
Rated 5 out of 5 by AFBOYJOE excellent hotel
excellent hotel with friendly helpful staff and management. In a very good location all in walking distance of many attractions including the night market PatPong. The hotel is very new & well maintained. Good places to have breakfast, lunch and dinner. Very good room rates also.
January 17, 2014
Rated 4 out of 5 by simple77 Great Stay!
Received an upgrade upon arrival. Room was modern and sophisticated. The breakfast was really good with lots of selection. The gym was good and the pool was nice. The location of the hotel is great you have a night market across the street. Staff were very polite and helpful.
January 16, 2014
Rated 5 out of 5 by khunsimon Perfect Bangkok Expierence
Felt incredibly fortunate to have stayed at this hotel. The hotel staff were incredibly kind and helpful. The concierge assisted with planning a perfect visit. The hotel is located conveniently within walking distance of all metro lines. The location is central and energetic, yet inside the hotel is quiet and peaceful. The rooms were perfectly clean and spacious. The massive breakfast buffet was a huge plus!
January 7, 2014
Rated 4 out of 5 by LKLam Superb service with a smile
Staff work very hard to serve, even when busy. Well done!
January 4, 2014
Rated 5 out of 5 by Arun78 Excellent hotel
Very central location which was very important to us. Excellent facilities and very friendly staff.
January 2, 2014