Rated 5 out of 5 by Kat93 Loved this hotel!
My boyfriend and I stayed at this hotel a few weeks ago while we were visiting Bangkok. Everything about this hotel was fantastic, including the service, the room and the food. One staff member in particular was tremendous help! Chawakorn assisted us from the minute we arrived... He grabbed our bags from us, helped us check in, brought us to our room and showed us around the hotel. Throughout our stay, he helped us decide which restaurants to go to, the best ways to get around and which sights to go see. I would like to once again thank Chawakorn for all his help, and for making our stay at Le Meridien wonderful. We will definitely be returning to this hotel. The only con I can say about this hotel is that it is in the business district... there is not much to do in the area!
June 18, 2015
Rated 3 out of 5 by TF0105 An average hotel
Stayed here for about a month and then moved to W Bangkok. Hotel is so so. Staff not very responsive. SPG recognition is low.
June 10, 2015
Rated 4 out of 5 by DrHFH Good, Solid Property, -- You'll Like It Here!
Just had a two day stay here.
Pulled up to the front door in a taxi very late, close to midnight. No one visible. By the time I got my door open, however, there were three gentlemen helping. One helping me out of the taxi, and two others taking my bags out of the trunk. All three welcomed me back with a smile.
The Front Desk was waiting for me, and my paperwork was ready. Up to room 2123; bags arrived in a few minutes. This was a standard suite. PLT suite upgrades have always been excellent at this property, with a very high success rate. The bedroom was on the left after you walk in. I love the showers in these suites, -- they’re absolutely cavernous! The room was spotless, including the carpeting. I did, however, notice stains on the carpet in the hallway walking from the elevator to the room.
Breakfast still needs some work. The same two Assistant Manager/Management Trainees were there as the last few times I’ve visited; and I received a warm welcome. I grabbed an International NYTimes walking by the newspaper display and was shown to the PLT seating area. Ordered green tea and Prosecco. Normally, the Prosecco at breakfast is severely over-chilled (however, this is exactly how I prefer it); this time it was chilled to the proper temperature. Rats! (Prosecco is complimentary to SPG PLT members at breakfast; presumably it’s available for purchase by others.)
Both the French toast and bacon (my usual breakfast here) were disappointing. Bacon first, -- it was badly undercooked both mornings. In fact, you could honestly say that it was raw. It was also tasteless; though I have no idea why. The French toast was only left on the griddle for, maybe, ten seconds before the cook took it off and plated it. I asked him if he would cook it some more, which he did, but only for another 10-15 seconds. The egg batter was raw in the middle when I ate it.
The next day when I got up to where the cooking is done, I saw two pieces (well, four triangular halves, actually) already on the griddle (possibly being cooked in anticipation of my request? – I know that I’m a creature of habit). I took them both (all four halves); and they were perfect. I still think that breakfast needs a member of senior management. Contrast with SGS where the F&B Manager is almost always at breakfast doing everything from clearing tables to supervising the operation to greeting guests. And it’s rare that the GM, Mr. Chapman, fails to walk around at breakfast greeting guests.
Regular readers of my LM reviews know that my general comment about this property is that the staff is great (warm, smiling, eager to assist guests with anything), but needs experience, that it’s not yet second nature. Saturday night I went to PLT Happy Hour at Bamboo Chic bar. The bartender did her job with complete self-confidence. The difference is that most of the staff tries very hard and one can see that they’re really thinking about what they do. My comments have been along the lines that with time and experience, their jobs will become second nature to them. However, for this bartender, it already is second nature. As we were chatting, she told me that she had been there since before the hotel opened. And it shows. She works without hesitation and with complete confidence. And the drink was good, too!! A small tray of three canapés was provided, as usual.
One of the areas which I have regularly identified as needing some improvement has been the front door staff. This time, things were noticeably better. In fact, for the first time ever at this property, as I walked in after an afternoon walk on Saturday, one of the staff not only gave me the customary greeting, he also engaged me in a brief exchange by inquiring about my day. (He was astounded that I had gone out for a walk in the 40°+ weather.) This was perfect, exactly as it should be. Didn’t take more than five seconds, but was a pleasant exchange that should happen more often.
The hotel was incredibly accommodating of my schedule. This is a trip which I had to schedule at the last minute, too late to use Your 24. My flight leaves later tonight (at 00:15, BKK-ICN, the first of four flights on the way to JFK); and I arrived late at night on Friday. So I wanted to use my room today until around 9 or 10 tonight. I sent an email to the Front Office Manager a couple of days ago explaining my situation and received a very nice email in return explaining that while I was receiving the PLT upgrade to a suite, I could not keep that room until my preferred departure time because the hotel was nearly full. (And, of course, I was asking for a 9:30 p.m. checkout.) Instead, she asked me to check out of my suite this afternoon and she made a regular double room available for my use at no charge until I leave later tonight. This is not something that the hotel is required to do; but this type of accommodating a guest’s request is something which will be noticed and appreciated by guests here. It certainly made my life easier today.
The 15 minute internet disconnect problem seems to have been solved; but it was painfully slow. Speedtest.net showed 1.99 mbps download and 1.98 mbps upload. It should be at least 10 times that, at least on the download. I was happy that at least the auto disconnect problem was solved, however,
Interestingly, I discovered when I went to print a document that the hotel has no business center, which I found a bit odd. To print a document, I took it to the Concierge Desk (emailed it to the Concierge, actually), and he went into the office and printed it.
Almost forgot, -- one very nice surprise this morning was that Tomo Kuriyama, GM of the Sheraton Pattaya Resort, was at breakfast to meet a friend; and we had a nice chat. The Sheraton is a beautiful, lushly landscaped resort located on the side of a hill outside the city of Pattaya (which is a dump). I stayed there last year for just under a week. The setting is beautiful, the food delicious, particularly in the resort’s premier restaurant. It’s hard to imagine a more romantic place for dinner, -- an open air restaurant looking out over the water. There are actually a number of very interesting things to see in the general area, too, if you have a vehicle.
Anyway, overall LM Bangkok continues to improve in my book. Breakfast would still benefit greatly from the presence and attention of management. The hotel’s hard product is nice and has stood the test of time better than I thought that it would have. (I was here for a couple of weeks in the first month when the hotel opened, too.) The staff continues to be the hotel’s strong point, smiling, friendly and hard working. For me, this hotel provides a nice middle price point between Aloft (my choice when I’m just looking for a couple of no-frill, low cost nights) and SGS, my regular Bangkok home.
Location-wise, LM is 8-10 minutes’ walk from BTS Sala Daeng station on the Silom line, and maybe 11-13 minutes’ walk from Silom station on the MRT. At this time of year, though, when I’m traveling to or from the airport and have a bag or two, the 40°+ weather means that I’ll be taking a taxi and not the ARL.
June 9, 2015
Rated 5 out of 5 by SailorMoz A welcome return to a wonderful hotel
I recently stayed at Le Meridien, Bangkok, for 4 nights, after having stayed there in 2014. This is a truly wonderful hotel. Door staff are friendly, attentive, helpful and polite, as are the checkin staff and concierge. Breakfast staff and breakfast choices were excellent, hotel room was always immaculate, and room staff were attentive and friendly and courteous. Bar prices at Bamboo Chic were a pleasant surprise and didn't break my bank. I really had a great time here.
May 29, 2015
Rated 4 out of 5 by CCTAT This room is cozy
I could enjoy my time staying at this hotel, it is very comfortable and convenience to access to the town.
May 21, 2015
Rated 5 out of 5 by hoser my favorite spg hotel
I love this property more than any other SPG hotel and I've stayed at some nice Ws and St. Regis'. Circle beds, amazing breakfast buffet, great location to everything. Staff are amazing. While the platinum happy hour is great, I wish they had a club lounge. Ah well can't have it all. Every trip I make to BKK always involves a stop at this hotel.
May 10, 2015
Rated 5 out of 5 by kiyo23hiro amazing hotel if you want to be near patpong
this is a 5 star hotel. great spg platinum recognition. upgraded to an amazing suite. free breakfast which was amazing. huge selection of different foods. one of the best breakfast platters a hotel can offer
hotel lobby very chic. only thing i would say is be aware that it is literally next to patpong. to me its one of those places that you see once and never again. although i love this hotel i would not stay there again
May 8, 2015
Rated 5 out of 5 by DennisK1972 Lovely Hotel
I stayed in this hotel most of the time when I go to Banglok. I love the people that work here and feel reconized everytime i come back.
It feels like staying in a boutiqur hotel.
Nice location and not far away from the malls, sky trains, night life.
April 28, 2015