Rated 5 out of 5 by Flybyboy Always wonderful in Bangkok
Le Meridien Bangkok is an elegant oasis. Its staff are impeccable and gracious, the breakfast buffet is scrumptious and the rooms are lovely.
April 22, 2016
Rated 4 out of 5 by MatthewRC Overall a good stay, wish it could have been better
Prepaid for 3 nights in the Vista Executive room winding up my last nights of a busy 6 week trip in SE Asia. I was contacted in advance of my arrival by an "Experience Specialist", Nicole Monsanto and asked if there was anything I need assistance with. After some brief correspondence which was appreciated I felt well prepared for my arrival as I assumed they were as well as I mentioned I was simply looking to relax at the hotel and get some work done winding up my trip as my girlfriend was coming to join me for the last three nights.
First the Cons:
The room I checked into was not quite what I was hoping for and honestly feel it could have been designed better as there is not a single drawer in the room other than the minibar area to put away clothes or other items and the closet itself is no deeper than a coat hangar and you have to stack your clothes one in front of the other rather than side by side.
The desk and work area as well are extremely small and not very practical if you wish to do some work there and spread out your papers. If two people wished to work or even sit side by side it would have been very uncomfortable. I can’t imagine someone staying in an “Executive” room” here for a work trip for more than 2 days would have thought this room would be good for a comfortable work/stay option. Might want to change that room name.
After first sizing up the room and wanting a bit more space for us to spread out, I went downstairs 10 minutes later to the check in area and asked if my room was somehow unique and were there other rooms at my level that offered a bit more space to work in or spread out. I was told that the hotel did receive a number of complaints about what I had brought up and was expecting the conversation to take a turn for a possible different room option, paid upgrade or other, or even being told about a business lounge or other work area in the hotel for me to be comfortable, but was basically told that was all that they had and I let it go at that and returned to my room a bit disappointed in that conversation, but resigned to make it work. So much for my Gold status I thought. After that point I never really heard from anyone else at the front desk or a follow up from Nicole to see how my stay was going until my checkout four days later with her which I will get to later.
Another slight disappointment is that this hotel does not have a Club Lounge area but offers a 3 hour window for complementary drinks and light appetizers which consist of some mixed nuts and a small plate of three different bite size choices brought to you once seated. The alcohol selection was very good, but I would have appreciated more food selections. As far as the staff here, they were all extremely good and made the experience there pleasant.
Another slight negative was the Spa service at the hotel. While I was needing some time to get some work done I was prepared to pay for a day of Spa services for my girlfriend centering on a good facial for her skin type. The person working reception at the time basically presented a menu of choices and after some initial conversation with him that didn't seem to answer any of our questions another person came over to try to help but he also did not make a good case for why I should use their services and recommended I go elsewhere which kind of surprised me so I then went downstairs to concierge who helped me book a 3 hour and 45 minute package including a massage and body scrub at a very good nearby spa (Dhara Beauty and Spa) at nearly the same price for what a standard 1 hour facial would have cost me at Le Meridien.
At checkout, there was some slight confusion regarding my final bill as it came out to slightly more than the SPG operator told me when I modified my reservation as he said that I wouldn’t be owing anything additional. Nicole did mention this in her previous emails to me and said that there was a slight difference that I honestly didn’t understand why even after it being explained to me and then quite honestly being made feeling guilty for bringing it up again. I told her I was not going to really make a big issue of a rather small amount and she did ask me if I did want the amount taken off as it wasn’t that big of a deal for her to do, but I was more put off by the fact that she had asked me if I wanted to ask her to take it off than simply offering to do it without further conversation. Plus the fact that I had no follow up from her or anyone else at the front desk staff since my check in, I was simply ready to go and paid the additional amount so I could be on my way.
I will say however that my interaction with the rest of the staff was very positive. I especially appreciated the professionalism of the concierge who was able to help book appointments as well as the front doormen who whenever I needed a cab made sure to speak to the cab driver and note their information before getting in and greeted warmly upon our returns.
I also really liked the staff at the Latest Recipe restaurant who I saw each morning for breakfast. They were always keeping busy and I never needed to alert them to any special request, coffee refill or other as they were constantly scanning the room and even taking the time to engage us as well as families with little children. Bravo to them.
Housekeeping was also very nice and I appreciated always having a lot of extra waters and toiletries noting there were 2 of us in the room and working around a convenient time to freshen up the room for us as I worked in the room from late morning to early afternoon each day.
Also on a big plus side, the gym and pool areas were great and got really good use out of both. The Gym is open 24 hours and has the latest modern equipment including televisions on them which made it more comfortable for me to workout longer and justifying a bit more food at breakfast ☺
All in all, this is a very nice well kept hotel, especially if you want to be near the Patpong area. Aside from my earlier complaints, I do recommend this hotel as a comfortable place to be.
April 11, 2016
Rated 5 out of 5 by tongue best choice for SPG platinum
Although there are a lot SPG hotels in BKK, but this one still my favorite. They don`t have club. But there offer some thin different. usually I can get a suite(sometimes still depend on the availablity. I stay 20 times mores, always suite).The best one is the happy hour in the bamboo bar start from 17:30-19:30, it`s really happy hour, super happy with the girl bartender. They are so enjoy in this job, Like them so much, Second. the breakfast is so fabulous, so many choice, and if you are platinum, you can got Posseco, Italian sparkling in the morning. for people alcohol free, you can ask for fresh coconut.
I plan to go ayuthaya for a day tour. And the concierge arrange a taxi for me only 2500 Thb go and back and visit 5 tramples. private cab to ayuthaya cost 1200THB for one way.
check in and check out is too fast, I don`t have time to ask their name and drink my coffee sober.
House keeping is always standby your room to do house keeping. sorry to keep them waiting, next time I will make an appointment for the time for hose keeping.
Only one thing need to improved:
The swimming poor is not too clean, some dusit in bottom, Maybe to to the lack of water in BKK this month. But i can see my foot print in the swimming poor.
April 7, 2016
Rated 4 out of 5 by Ohhola Staff are friendly and helpful
Hotel is located in the city centre. All staff are friendly and helpful
April 6, 2016
Rated 5 out of 5 by SFChuck Excellent Hotel, Staff, Food and Location
We were blown away by the staff of this hotel. Everyone went out of their way to make sure we had a pleasant and comfortable stay while at the Le Meridian Bangkok. The concierge was extremely helpful in helping us plan our activities so that we were able to get the most out of our time while in Bangkok. I really appreciated the birthday treats that were sent to my room, even though I never mentioned to anyone that it was my birthday. The housekeeping staff were very quiet, you hardly even knew they were around.
Being unfamiliar with Bangkok and the language, I always found it comforting that the door people wrote where we wanted to go in Thai on a card with a return card of the hotel address. They also made sure that the taxi driver turned on the meter before we left.
I can't remember ever staying at a hotel where the food was so consistently good. From the breakfast buffet to room service, the food was really tasty. Additionally, for a tourist, it is an excellent location for visiting the nightlife and restaurants
After staying there for a week, when it was time to go, we got such a nice send off from the concierge and door staff. It was almost like we were leaving from a family visit.
I look forward to staying at this hotel again in the future.
March 27, 2016
Rated 5 out of 5 by TOMPPA Le Meidien Bangkok delivers as always
Shopping, entertainment, F&B are close by (Silom, Patpong). MRT/BTS also near by. Easy to get taxi although Silom area sometimes can have traffic jams. Food is great in the hotel, especially breakfast which is superb! Pool is on the smaller side but nice. Platinum regognition is good, all my stays I have been upgraded to suite. Hotel does not have a Club Lounge but evening cocktails are served in Bamboo Chic Bar and the very nice and attentive staff there (thanks Jackie and Nudry) makes it an event not to miss. One of my top three preferred 5 star hotels when in Bangkok. Will be back again!
March 23, 2016
Rated 4 out of 5 by chunb Great Location , Excellent Breakfast
Staying for 15 nights and upon check in was not given a SPG floor room as i have booked 3 weeks advance. Standard answer from front desk hotel fully booked (minus--) .
Morning breakfast was great in Latest Recipe . Ms Jiraporn remember her previous guest name even before i mentioned my room number !! This is excellent hospitality level (plus++).
Location was great as the hotel is near to SAMYAN MRT and Sala Deang BTS . Famous curry crab restaurant is 3 minute walk down the corner. Never get bored with shops and complexes within the hotel proximity.
Taxi service in this hotel is fast and efficient !
Close to Lumpini park was a bonus did my weekend run in the park instead of GYM !!
Overall stay for GOOD !!
March 11, 2016
Rated 4 out of 5 by Richinsf Best in Bangkok
Best experience I have had in Bangkok. Staff were great as was the room. Will go back
March 5, 2016