Rated 4 out of 5 by 33
Rated 4 out of 5 by eli1977 Great localtion
First time at this hotel while in Malta.
The location is really great, close to everything and with the bus stop outside the door of the hotel
An extra special thanks to the staff for looking after me.
Only one issue comes to mind that needs to be addressed and that is the elevators. It took me nearly 10 minutes to get an elevator in the morning. A smart system needs to be installed or something needs to be done to me make the elevators faster.
Overall a good hotel for both business and a vocation.
May 12, 2013
Rated 5 out of 5 by Luskoun This hotel has great features
Beautiful location, friendly people, good weather ...
May 15, 2013
Rated 5 out of 5 by mhr03 A very good hotel.
I was generally satisfied withis hotel. Only waiting on the lifts was sometimes too long.
May 13, 2013
Rated 4 out of 5 by livia269 oasis
great hotel for business and private travellers.
marvellous roof pool
May 13, 2013
Rated 3 out of 5 by SPGnorecognition to be improved
orange juice at breakfast is not orange juice and in genearl all the juices are low quality ones; no cakes at breakfast (a lot of salty stuff but poor in sweety..good for english people less for the other ones)
no bath gel / slippers refurnished in the room by cleaning ladies;
lifts .. the slower of malta
No WI FI in the rooms (really unacceptable);
bath sink noisy after using water;
I suggest it s time to refresh rooms furniture;
no european adaptor plugs at the desk (unacceptable)
no SPG recognition by the hotel: no newspapers in the rooms, bottle of water not the first day, no fast check out/in)..anonymous treatment for SPGs in general..other chains are more attentive to their loyal patrons..
March 22, 2013
Rated 4 out of 5 by London25 This hotel needs to update its lighting area in
in the restaurant and corridors etc. It is too dull.
The thing which let us down was Spa management of the hotel. It published special offer but when making enquiries, to book they do not have the facilities. Customer service is very poor. They need to understand requirement of the customer. No apologies were given even after complaining. My advice is do not bother with Spa treatments.
May 7, 2013
Rated 5 out of 5 by Bryanecr Excellent Concierge Service
Nothing is too much effort and all very friendly too ...it made our short break so much better .
May 4, 2013
Rated 3 out of 5 by pp13 I was disappointed with this hotel.
We needed an extra bed in the room for a 16 year old and it was so narrow, I would be afraid of falling out of it. I reported it to the receptionist on arrival, who said she would inform the manager but alas I received NO feedback. I think that mattresses should have covers for hygiene purposes. The food was average only, breakfast was just ok and even local beer was overpriced at €5 per pint while it was €1.50 up the street - more expensive than imported beer at home.
April 30, 2013