Rated 4 out of 5 by LSandFamily Thank you
Hello, everything was great. The front staff were professional, the concierge was knowledgeable and the Guest Services Operator was prompt. If I would add a small 'negative'...my sliding door didn't lock. They came once to "fix" it. The fix lasted until I used the door the next time. Having WiFi in the lobby was a value add. Thanks
October 20, 2013
Rated 5 out of 5 by juve A memorable experience in this hotel
A friendly and a relexing atmosphere. An unforgetable experience. A hotel near the sea and surrounded even with countyside view.
October 15, 2013
Rated 3 out of 5 by Milo27 Needs improvement
We had to wait for a good one and a half hours waiting in the lobby for our room to be ready. This is surely not acceptable for a 5 star hotel. Truth be told, the manager apologised and complimented us with a bottle of wine but this was time lost from our stay. Staff did not inform us of spg benefits such us the use of the executive lounge which we found out by ourselves. There was no free wifi in the room as indicated by our spg membership. Breakfast needs improvement since by 9 o'clock some items were finished and not replaced. The quality of the coffee leaves a lot to be desired. All in all we had a pleasant stay.
October 13, 2013
Rated 5 out of 5 by Mange Great Location
Just visited for the 2nd time still as fantastic as the first time visited this year compliments to the bar staff fantastic, Richard Jesmond Gary Magdalana Shannon Aurelen Jonathan Christian Sean could not ask for any better service. Also the concierge Mark could not help us enough what can I say fantastic hotel
September 29, 2013
Rated 5 out of 5 by caracody2 Luxury
The room was light airy and well equiped which both myself and my husband loved. All the staff were very helpful and polite. The over all Hotel was beautiful. I would recommend making the most of it the indoor pool and spa was fantastic, treating yourself to treatments is a must it was so relaxing.Be careful if you wish to use the hair salon on the bottom level which I was very disapointed with both service, outcome and price structure which wasnt clear but this was a separate business to the hotel.
September 29, 2013
Rated 4 out of 5 by Marijke Excellent hotel
Good service, Nice people, fine food.
September 28, 2013
Rated 4 out of 5 by Switzerland Nice, but not a 5* hotel
Great service, great Spa, great location. Rooms are large and all equipped with a balcony. No trust in the customer's honesty (you can't even open the minibar without putting a deposit on your credit card). The roofdeck terasse closes too early and the other bar is far too expensive for this low quality, especially regarding food. And why did you put concrete and artificial plants in front of the magnificant view? People stand up all the time to have a look at the bay...
September 24, 2013
Rated 5 out of 5 by Kjaer Excellent Hotel, Exceeded Expectation
I stayed at this hotel for almost a full week while I was visiting Malta on vacation. The room was beautiful, the location and view superb, and the staff strived to meet every need with speed and consideration. Would highly recommend it - and Malta - for those looking for an interesting and relaxing getaway.
September 22, 2013
Rated 5 out of 5 by Jacky09 Great facilities
The hotel met our expectations, the rooms were comfortable, the staff was very nice and helpfull. Great facilities as Spa, Sauna and swimming pool
September 22, 2013
Rated 3 out of 5 by Toothologist Great location
The hotel is located perfectly it is close to getting everywhere around the island. The buffet breakfast was disappointing the food tasted stale and the restaurant always had a bad smell. The bedroom layout is annoying, the toilet is separate from the sink and a distance away! Not my idea of a hygienic setting
The staff were very friendly however and helpful and attended to things quickly
September 14, 2013
Rated 5 out of 5 by CK89 Everything you wan't.
The hotel was good and the staff was very helpfull. The hotel offers everything to make your holiday or business trip complete. Will return again for sure.
September 9, 2013
Rated 4 out of 5 by Smmg46 Nice. Not quite 5*.
Enjoyed. Our balcony view was great, but sadly balcony was never cleaned. Take care if you have a chance to book your room though, many balconies look out over a car park. Food nice, especially breakfast. Evenings got rather repetitive. Staff in restaurant lovely. WiFi didn't work at any time - response from the nice girl at the desk: it's still a work in progress! Pools are lovely & never crowded. Concierge staff especially helpful & protect you from overcharging taxis! I'd go again.
September 5, 2013
Rated 4 out of 5 by Mucki Executive lounge
To have a place for doing some business, writing e-mails,having a coffee it is very important to have a place like the executive lounge.
But to charge for that 35 € is much to high.
This is an additional charge and not even in the executive room charge included
September 3, 2013
Rated 5 out of 5 by pphotiou excellent choice
It ia a nice hotel with very friendly people. I was amazed that when I had a question the acting manager was always available to chat with me. Also, when the G. M was available he was more than willing to sit with me have a coffee and discuss any issues regarding my stay.
For sure I will stay again in this hotel
September 2, 2013
Rated 1 out of 5 by notHappyinMalta Very unhappy
1. Staff left my door ajar, after entering with do not disturb hanger on door
2. All ice machines out of order
3. Bathroom on main floor very dirty, hadn't been cleaned in days (I checked after pointing out to manager - no change)
4. Power outage
5. No Internet for 36 hours
6. Slow elevators and Cheap Furniture
This property is no Le Meridien!
August 20, 2013
Rated 5 out of 5 by Rumba01 A delightful break spent at Le Meridien
A top notch hotel, excellent location, fantastic seaviews, relaxing atmosphere, great in-dining, rich food, and a wonderful spa. The rooms are modern and clean. The staff are highly courteous and helpful.
July 17, 2013
Rated 4 out of 5 by M1943 Front desk staff /concierge
Extremely helpful front of house staff.
July 6, 2013
Rated 4 out of 5 by ianF Great stay - as usual
3rd stay, staff as usual very warm and helpful.
Executive lounge a little disappointing, very poor food for breakfast but duty hotel manager to go out of his way to fix the problem. I'm not sure the chef knows how to make tasty scrambled eggs though.
July 6, 2013
Rated 3 out of 5 Great location
The hotel is in a great location however the staff need a lot of extra training. We constantly had to ask for our room amenities to be replenished, bar service was slow, and I was told on our arrival that bottled water was not supplied to the room so we used the mini bar which was very expensive.
July 5, 2013
Rated 5 out of 5 by strandbaden13 This is a elegant hotel
The hotel was good, staf was nice.
The bed was hard to sleep in, one more madras.
Old and oncunfutibal shers in the diningroom.
If this had ben my hotel i have same iders to make the gests stay for dinners and drinks.
My experiens is that after brekfast nowan was intrested of staing.
We for a exampel did not stay one night becorse nothing atracted os.
New thinking i needed and you can start making good many on the resturang.
July 1, 2013
Rated 3 out of 5 by LMS49 Great location
The location is great, the Spa staff unbelievable good, the hotel seemed dated, especially disappointed with the executive lounge area.
Confusion about wi-fi payment or not.
June 20, 2013
Rated 3 out of 5 by riskman Disappointment
On arrival I was allocated what turned out to be the smallest room on the floor. It was so small that with the standard furniture it the room it was not possible to access the bedside chest of drawers.
The room faced directly on to the side of the building next door and had no other outlook.
On one evening we had no hot water.
I attempted to discuss this and asked at the front desk to speak to the duty manager. I intended to pay to upgrade but was informed that I could only talk to him if I told the staff in advance what I wished to discuss.
In the last year I have spent well in excess of 100 nights in hotels. This was the most disappointing.
June 20, 2013
Rated 4 out of 5 by telemann201 Toilet without handwash
Nice hotel. Only one thing that must be changed.
There is separate toilet and bath roms. That is OK as such. But there is no handwash in the toilet, that means you need to go to the bath room to wash hands. This is unhygienic and gives easy crosscontamination when you tuch things going from toilet to bath room!!!!
June 1, 2013
Rated 5 out of 5 by AR22 Best in Malta
Location is great. It's close to restaurants and bus stations. Staff are friendly and the facilities are good. Quiet area. Overall, it was perfect.
May 25, 2013
Rated 5 out of 5 by Avishay Great Hotel
Great Hotel, highly recommended
May 22, 2013
Rated 3 out of 5 by belaizzy It was good but lacked the great factor
Our stay was very pleasant, room was clean, staff very helpful.
It did lack the wow factor for me to recommend it to my family/friends.
Small attention to detail that was missing - cleaning person took one of the robes away EVERY SINGLE day - we had to call to have it re-delivered, remote control was missing from the room - we had to call, we had wine delivered - no opener (had to call), went for a SPA treatment - the first one was not very good - it seemed rushed and lacked structure. The second one I had was excellent. Food at the breakfast wasn't great - especially the cooked parts. I was expecting higher quality than this for the price we paid. Also the latte was at extra charge and the quality of it varied from one day to another.
All of the above really small things - yet make a difference between good and great.
May 18, 2013
Rated 4 out of 5 by pvl55 our fourth visit
another 7 day break to relax - which again we did!
May 18, 2013
Rated 5 out of 5 by Luskoun This hotel has great features
Beautiful location, friendly people, good weather ...
May 15, 2013
Rated 5 out of 5 by mhr03 A very good hotel.
I was generally satisfied withis hotel. Only waiting on the lifts was sometimes too long.
May 13, 2013
Rated 4 out of 5 by livia269 oasis
great hotel for business and private travellers.
marvellous roof pool
May 13, 2013