Rated 5 out of 5 by Iris46 Im Hotel fühlte man sich gut aufgehoben
Von Anfang bis Ende des Urlaubes war der Service in allen Bereichen sehr freundlich und zuvorkommend. Das Personal war aufmerksam, sodass wir stets schnell bedient wurden. Die Zimmer wurden ordentlich gereinigt. Die Lage vom Hotel war für uns ideal. Wir haben uns den ganzen Urlaub super aufgehoben gefühlt und super erholt. Beim nächsten Malta Urlaub ist dieses Hotel auf jeden Fall die erste Wahl
3. Juni 2013
Rated 4 out of 5 by Nero Some more than others....
would some up my impressions of the staff during my stay in March
There are people like Antonella, Kasia and Innocent who really make you feel welcome, who care and who know their job excellently.
There is Angelina in the club lounge who reads your every wish before you say a word
There are the young people who have to brush up their English and learn that in this job they have to like people or leave it
SPG upgrade was great, nice view, newly refurbished suite , 2 balconies and some evenings even cover-up service
Lots of fresh towels, most days mineral water (normal for SPG) no paper however. But it was always in the lounge
Good situation; buses to Ferries and Valetta terminus close by
AND: one day I forgot to close my safe which held cash and credit cards....not one single thing went missing!
A great thank you - won't say it is the idea, but I did feel really touched!
6. April 2013
Rated 1 out of 5 Dieses Hotel muss dringend renoviert werden
Das Hotel hat eine schöne Lage und die Hotelbediensteten bemühen sich.
Leider ist das auch schon alles was mir an Positivem zu diesem Hotel einfällt. Sicher, über Geschmack lässt sich trefflich streiten, nicht aber über Sauberkeit über Hygiene. Solange dort fast alle Räume mit einem unappettlichen Fettfilm überzogen sind, muss ich vor dem Besuch dieses Hotels abraten.
24. Februar 2013
Rated 5 out of 5 by goldman20 Yet another excellent stay!
Once again we were exceedingly well looked after at this hotel. The upgrade to a junior suite was much appreciated and the views out to sea were excellent. All the staff were very good and helpful and I would especially like to thank the bar staff who were stars during the closure of the executive lounge.
On our last morning we had a very early check out (3am) and the provision of tea and coffee and snacks at reception was a vey welcome and thoughtful way to send us off to the airport.
Nice to see that the lifts are being updated, the service is now much better even with only 2 of the 4 lifts working.
8. März 2014
Rated 5 out of 5 by doron37 we had a great time!
we had a great vacation. the staff was very helpful.
can't wait to come back!
25. Dezember 2013
Rated 5 out of 5 by Barni52 Great place to be !
Booked a standard room for a three night weekend using SPG points. As Platinum member was offered an Executive Suite (incl. access to executive lounge) with splendid view over Balluta bay (room 1047, very recommendable, situated directly above executive lounge with fast access via staircase). Nice welcome at reception with a local Kinnie drink (herbal lemonade). Had planned to use fantastic indoor spa and gym, but due to warm and sunny weather (this is December in Malta!) spend unfortunately most of time outside hotel. Very nice rooftop pool and bar area (closed during winter), must be wonderful place in summer time. Two of the four lifts had been under reconstruction (at construction site display with quoted complaints of guests about poor lift quality !!! and promise to improve the lifts with the latest technology in elevator services). Dinner at The Villa Brasserie was a little bit disappointing. Good and reasonably priced barfood at KuDeTa lounge. Plenty of good restaurants in walking distance. Altogether we had been very pleased with location of hotel and service attitude shown. Our only complaint is about some ants in the room at beginning of stay.
11. Dezember 2013
Rated 5 out of 5 by MAWe First rate hotel and amenaties
Hotel, excellent location, first class service, Hotel supplies all you require for a good holiday. Staff attentive and helpful, Comes highly recommended.
4. Dezember 2013
Rated 5 out of 5 by Smaxsy Fantastic Location
We have now stayed at this hotel 4 times and each stay has been perfect. The hotel is very well managed and the staff are very attentive, rooms are spacious and kept very clean and if you have a room overlooking the bay then the view is fantastic. The location of the hotel is perfect it is a short walk away from the busy Paceville area where there are many wonderful restaurants and busy bars should you wish to venture out in the evening. There is a lovely promenade along the front outside the hotel which runs along the coastline to the areas of Sliema and Msida and if you like walking this is a must as there are lots of cafes to stop and refresh along the way. The local bus service is great and many buses will take you to various parts of the island for much less than the local taxis, plus the local sightseeing tour stops just outside the hotel and can be taken around the island with a hop on hop off service making it a very easy and relaxed way of seeing Malta. We find the hotel to be very pleasant and very well maintained. There are building works taking place nearby but we have never found these to be an issue and if you look around the rest of the island this seems to be a pretty common sight. We have not eaten in the hotel restaurant so cannot vouch for food here but we have eaten in the Ku De Ta lounge and bar and have found the food here very nice and reasonably priced for a 5* hotel. Our only small gripe with the hotel is the lift situation, only two lifts for such a large hotel mean at busy times, i.e. meal times, the wait can be long and often you have to let them pass as they are too full to get in. We used the stairs to walk down but being on the 10th floor we didn't attempt the walk up! I believe they are trying to improve the lift service so you have to appreciate and respect that work is being carried out. All in all a great hotel with a fantastic location and would recommend this to anyone who visits Malta. We will definitely be returning at least once next year!
20. November 2013