Rated 4 out of 5 by lau75 environment
the hotel is good in many aspects. I just would like to tell you that i don't understand why you let water run all the day long in the toilets at the meeting rooms level. Please imagine how many hectoliters of water are wasted here for nothing!
December 8, 2013
Rated 5 out of 5 by MAWe First rate hotel and amenaties
Hotel, excellent location, first class service, Hotel supplies all you require for a good holiday. Staff attentive and helpful, Comes highly recommended.
December 4, 2013
Rated 3 out of 5 by Milo27 Needs improvement
We had to wait for a good one and a half hours waiting in the lobby for our room to be ready. This is surely not acceptable for a 5 star hotel. Truth be told, the manager apologised and complimented us with a bottle of wine but this was time lost from our stay. Staff did not inform us of spg benefits such us the use of the executive lounge which we found out by ourselves. There was no free wifi in the room as indicated by our spg membership. Breakfast needs improvement since by 9 o'clock some items were finished and not replaced. The quality of the coffee leaves a lot to be desired. All in all we had a pleasant stay.
October 13, 2013
Rated 3 out of 5 by traveller89 hotel service needs to be improved!
the receptionist on check in was very profesional, although we waited by the reception area for more than 10mins, we were upgraded to a junior suite and that was a plus. Unfortunately, the room had a locked interconnecting door to another room, and in the middle of the night someone from the other side, tried to unlock the door, bang and knock on it along with other noise... This was really frustrating and we could not go back to sleep even because the pillows were extremely too soft... (in my opinion) Something which I was really disappointed with was, breakfast... By 9am most things were finished and not replaced, to name a few chocolate fondue, doughnuts and pancakes.. I must also add, that no lactose free milk was available... In my honest opinion, I think that these minor problems should be dealt with. Rather than having the receptionist apologising!
I am sorry to leave a review of this nature, but I have had better service in other hotels and resorts around the world and thought it is a shame not to do something about it, since balluta bay is one of the most spectacular views around st julians and sliema!
September 27, 2012
Rated 5 out of 5 by Smaxsy Fantastic Location
We have now stayed at this hotel 4 times and each stay has been perfect. The hotel is very well managed and the staff are very attentive, rooms are spacious and kept very clean and if you have a room overlooking the bay then the view is fantastic. The location of the hotel is perfect it is a short walk away from the busy Paceville area where there are many wonderful restaurants and busy bars should you wish to venture out in the evening. There is a lovely promenade along the front outside the hotel which runs along the coastline to the areas of Sliema and Msida and if you like walking this is a must as there are lots of cafes to stop and refresh along the way. The local bus service is great and many buses will take you to various parts of the island for much less than the local taxis, plus the local sightseeing tour stops just outside the hotel and can be taken around the island with a hop on hop off service making it a very easy and relaxed way of seeing Malta. We find the hotel to be very pleasant and very well maintained. There are building works taking place nearby but we have never found these to be an issue and if you look around the rest of the island this seems to be a pretty common sight. We have not eaten in the hotel restaurant so cannot vouch for food here but we have eaten in the Ku De Ta lounge and bar and have found the food here very nice and reasonably priced for a 5* hotel. Our only small gripe with the hotel is the lift situation, only two lifts for such a large hotel mean at busy times, i.e. meal times, the wait can be long and often you have to let them pass as they are too full to get in. We used the stairs to walk down but being on the 10th floor we didn't attempt the walk up! I believe they are trying to improve the lift service so you have to appreciate and respect that work is being carried out. All in all a great hotel with a fantastic location and would recommend this to anyone who visits Malta. We will definitely be returning at least once next year!
November 20, 2013
Rated 4 out of 5 by Llig Birthday stay
I had booked a one night stay at the hotel for my birthday with my mother and partners mother. It was excellent that the room was set up in advance for 3 people with the sofa bed but the fact 3 people were staying was not taken into account for the amenities, 2 robes, 2 glasses etc. the general cleanliness of the room was nice, bathroom was very clean but there was a lot of dust around the skirting board and under the sofa bed. The staff were really nice and polite. I know maintenance was required for the lifts but nay having 2 on a Sunday when there was events on caused a lot of problems. Lastly I was disapointed that the reservation team knew it was my birthday but it was acknowledged like other hotels have done in the past. Overall, a nice stay
November 11, 2013
Rated 3 out of 5 by SPGnorecognition to be improved
orange juice at breakfast is not orange juice and in genearl all the juices are low quality ones; no cakes at breakfast (a lot of salty stuff but poor in sweety..good for english people less for the other ones)
no bath gel / slippers refurnished in the room by cleaning ladies;
lifts .. the slower of malta
No WI FI in the rooms (really unacceptable);
bath sink noisy after using water;
I suggest it s time to refresh rooms furniture;
no european adaptor plugs at the desk (unacceptable)
no SPG recognition by the hotel: no newspapers in the rooms, bottle of water not the first day, no fast check out/in)..anonymous treatment for SPGs in general..other chains are more attentive to their loyal patrons..
March 22, 2013
Rated 5 out of 5 by BENBELGIUM A REAL HOTEL EXPERIENCE
When traveling, you will expect from your hotel, to be confortable, offering facilities, and service.
If you REALY want to FEEL what is a HOTEL EXPERIENCE, then i advise you to chose LE MERIDIEN ST JULIANS in MALTA.
Employees are doing their best to satisfy you, and make sure everything is perfect for you to spend an incredible experience in Malta.
i felt like at home, with employees taking care of me with kindness.
All what you waiting now that your holidays are finished, is: WHEN you have the time to come back!
WITHOUT ANY DOUBT AND RESTRICTION i RECOMMEND le Meridien St Julians in Malta.
February 12, 2013