Rated 5 out of 5 by mmk1 Perfect stay
Stayed for a three-night weekend break. Outstanding level of service, comfort and cleanliness, on par with high-end Le Méridien properties elsewhere in Europe and the Americas. Management, concierge and staff were very attentive, courteous and exceeded expectations when attending to a number of special requests. SPG recognition meant upgrade to a very fine suite with Bay view. The spa and gym are top notch, though they are open to non-hotel guests, so can be quite busy at weekends. Will definitely return when next visiting Malta.
May 20, 2015
Rated 5 out of 5 by Geoff7 lovely hotel
This hotel is realy lovely, excellent location, great pool & spa, only bad pionts are rooms to front of hotel noisey at night, drinks very expensive, wi fi very poor, but I would be happy to stay there again.
May 18, 2015
Rated 5 out of 5 by supatight80 Now this property knows how to treat a Platinum100 Ambassador Guest!
When i checked in, no less than 3 people introduced themselves to me and called me and offered me any drink of my choice as a freebie! Then the lead front desk agent introduced me to the concierge as an Ambassador Guest who then showed me the property premises.
Upgraded to a HUGE suite with 2 balconies, 2 FULL bathrooms and on top of that, they comped my breakfast plus 500 points!
The view was sooo nice as well. I LUV it!
May 14, 2015
Rated 5 out of 5 by ppgmg Great value and great service
I was attending an event at the Portomaso casino and had a choice between staying at this hotel (which is a nice 15 minute walk along the bay) or a closer one. I ended up choosing the Meridien as the SPG point options were more attractive.
I was not disappointed. It's not the W of course, but much nicer than many of the North American category 3s I have stayed at. What really stood out was the service -- very professional service at the front desk (Gabriel and Kevin), a friendly concierge who addresses you by name (Innocent), and hard working staff in the Club Lounge (Aida). What made the stay even better was all the little things: wine and chocolates in the room, anticipating my need for a North American adaptor, cappuccinos and welcome drinks in the lounge, a chat with the chef on Maltese night in the restaurant, 20% off all food with an SPG card, and ensuring my request for a feather-free room was met before I arrived.
As a platinum member, I appreciated the room upgrade (great view) as well as the breakfast options. I also "splurged" on a spa package, and that was excellent and frankly, amazing value! I did note that the pool in the spa was a bit of a zoo... I don't think it was restricted to paying spa guests. No big deal, but be forewarned.
Many nice restaurants around. Easy to get to sightseeing buses, Would definitely stay here again!
March 31, 2015
Rated 1 out of 5 by Cram This hotel does not deserve at all the SPG category 3
Hotel is totally worn-out, everything is faded (would need a big maintenance work), residual smell of sewage inefficiency, breakfast restaurant was awful (big waiting time because of lack of personnel to clean up tables, poor choice). Other restaurant closed for 5 days; except for New Years Eve and the food and beverage experience was extremely poor
January 2, 2015
Rated 5 out of 5 by ConnieMae Very Satisfied Customer
Just enjoyed a last-minute week-long break at Le Meridien. We were given a really lovely room with a large balcony overlooking Balluta Bay and, although almost December, it was warm enough to sit out and enjoy some late sun. We didn't use the pool but the roof-top terrace and pool area is amazing. Standards at the hotel are extremely high and all of the staff we encountered were exceptionally professional, courteous and helpful - attention to detail and desire to ensure that your stay is as good as it can possibly be. The breakfast buffet had a vast array of foods to choose from including some cooked to order as you required - really delicious and very much spoilt for choice of what to have. We celebrated our wedding anniversary and wine and chocolates were delivered to our room by the hotel - a really nice touch!
November 30, 2014
Rated 5 out of 5 by TjP56 Overal a good hotel
Excellent service, provided by a very professional team. Several concerns about the room were very quickly dealt with from changing the room to a non-smoking one, requesting extra tea & coffee to adding breakfast to our stay. The only concern that does need addressing (and we have come across this with one other 5 star hotels in Malta that we no longer stay during the winter months) and that is the total absence of any heating for the chilly evenings in November. Our request was met with the fact there was only cooling facility to the air-con until a changeover was made later in the year and the receptionist could not tell me when that would be! There were no heaters available and therefore put your coat on? If Malta & the Meridien want to impress the tourist industry, (there was a large delegation being entertained during our stay) and stand out as a true 5 star and not a Maltese 5 star hotel this needs to be addressed. Not sure how one of the travel industry representatives would have been dealt with if they felt a chill in their room?
November 21, 2014
Rated 5 out of 5 by MAWe Excellent Holiday
This is the forth time we have stayed at the Le Meridien, we can only praise all the staff for a very warm and welcome on arrival. Facilities excellent - service first class. The Ideal hotel for a holiday views and local service great, will surely visit them again in the near future.
Thanks Le Meridien.
November 19, 2014