Rated 5 out of 5 by Americanbusiness Staff is 6-star
The hotel itself is a great property and I only have fantastic things to say about it. Location, decor, rooms, facilities - all what you would expect. However, the professionalism and 'above and beyond' commitment by the team here stood out. We had some medical issues (thanks to a nervous elephant) and the team here did everything to ensure we were comfortable and well taken care of - as well assisting with travel re-arrangements. We will most certainly return.
December 13, 2013
Rated 5 out of 5 Ideal location- large but feels intimate
The Meridien Chiang Mai is a large property in the center of the city- adjacent to the Night Bazaar, yet easy walking distance to the Old City. In spite of being large enough to accommodate tour groups, it never felt impersonal. The gym and the large, well designed pool were never crowded when I wanted to use them (mornings and late afternoons), and the staff went out of their way to recognize a single traveler and SPG member. I will definitely return.
September 30, 2013
Rated 5 out of 5 by Sammibkk Awesome Staff!
The location of the hotel is perfectly situated and for my husband and me its was easy to find our way around chiang Mai w great English speaking staff ready and available to help us. We stayed in 1036 and the room was very clean w a nice view. Bathroom was spacious w an amazing shower. The buffet was supplied w amazing food yet somehow was often cold? For breakfast and lunch? It was a very carefree and pleasant stay. I would highly recommend.
April 12, 2013
Rated 5 out of 5 by jakeinsf Doesn't get any better
I'm not one to write reviews typically, but this was one of the best hotel experiences that I've ever had. The room was magnificent, and the staff went above and beyond. Every single aspect of my stay was amazing. The concierge was one of the best I've ever worked with. The breakfast was unreal. I'm a critical guy, and literally cannot think of a single critical thing to say!
February 22, 2014
Rated 5 out of 5 by ComdrJeff Excellent Hotel, Excellent Location & Excellent Value for Money!
Was given a room with a great view of the city & mountain, watching the sun set is an event in itself. The wonderful Le Meridien service enhanced by the great service culture of the Thai people. Its nearby to everything: food, shopping, night life are all within walking distance. The Le Meridien Club Lounge service is impeccable! Will definitely be coming back here again and recommending to my friends.
April 9, 2012
Rated 5 out of 5 by DavidHK 8 days in Chiag Mai
Great location, right next to the Night Bazaar with lots of bars, restaurants and shopping nearby
I booked on SPG and, nearer the time of my stay, my Platinum status was recognised and was upgraded to a suite and given Club Lounge access
The suites are amazing, sleek and spacious Used the Club Loungefor breakfast and evening cocktails. Friendly and helpful staff
February 17, 2014
Rated 5 out of 5 by farcire Best Le Meridien experience we've had to date
My experience with Le Meridiens is that the quality of service, rooms, amenities and cleanliness varies widely. At this point, I normally assume I will be underwhelmed any time I stay at one. In this instance the staff and the amenities at Le Meridien Chiang Mai surpassed my expectations. We were upgraded to a corner suite room on a high floor with amazing views of bustling Chiang Mai below us. The giant soaking tub next a wall of windows overlooking the city was beautiful and dramatic, and it's a shame we never got a chance to try it out. We loved the SPG lounge and the friendly and accommodating staff there; we spent countless hours there for breakfast, tea, and cocktails. The only thing area we felt could use some improvement was the gym which could use more updates (foam rollers, a place to put exercise mats, a cable machine). Our stay at Le Meridien Chiang Mai really made our trip and we hope to return again.
December 25, 2013
Rated 3 out of 5 by Gusschan Bad Experience for Club Room Staff
Your man staff of le club on 12 JUL 2014 make me and my friend has bad experience. My friend wore a vest into club. The girl staff at register deck don't told anything to him. But when we order beverages and look for seat. Your man staff told my friend that wore a vest do not entry to club. My friend ask him why don't wear vest in the club , because they are a woman guest wore vest in the club. My friend call for club's rule. Your staff give us in English but I'm Thai and your staff was Thai. Why he send us in English. I don't understand how he treat us. Why he did't tell us when we go out the club. He must told me that next time please don't wear a vest in to club and give me club rule in Thai Language. We feel very bad .But another staff were friendly, helpful and had intention of service.
July 15, 2014
Rated 5 out of 5 by Kee5110 excellent stay! !
I want to bring my parents for a short trip to Chiangmai & I'm confident Le Meridien will be my top choice to impress them! True enough, we had a fantastic 5-days stay at your hotel! The staffs are friendly & helpful, the room is comfortable & location is impeccable! ! We had a wonderful time. Thank you Le Meridien! Keep up your good work because we may be back soon! Cheers
August 9, 2013
Rated 4 out of 5 by Supervisor Comfort in the mid of city
Overall the hotel looks great & new. It was like an oasis in the mid of busy city. The atmosphere is marveloous with friendly and supportive staff.
July 28, 2014
Rated 5 out of 5 by kentsiriphong fantastic hotel
The hotel is very good service and great feature. Location is in the heart of city. Definately, i will be back.
July 28, 2014
Rated 5 out of 5 by Sunny78 This hotel is amazing
We were on a family trip to Chiang Mai and stayed here. This hotel is very close to the airport and the Night Bazaar. Has an excellent spa, swimming pool and fitness centre. Food is decent and the hotel provides one day complementary wifi access in the lobby and around the pool area. Must recommend for visitors to Chiang Mai.
July 24, 2014
Rated 5 out of 5 by Sidang Highly recommended hotel in a great location
Hotel is clean, bright, and well decorated. Rooms are very comfortable, staff is very outgoing, food is incredible, and location cannot be beat for Chiang Mai.
This is one of my all time favorite places to visit, and they will always take very good care of you. I spent a total of a month here in 2011, and can't wait to go back.
February 8, 2012
Rated 5 out of 5 by Miguelito Outstanding
This is one of my favourite hotels - its in a great location , the rooms are excellent with great views. Service standards did slip for a while but very glad to see that they are back up there again at the level you would expect from a Meridian. I always stay here when I go to Chiang Mai
February 14, 2014
Rated 5 out of 5 by WanL A hotel that pampers!
My husband and I stayed at this hotel from the 19th to the 23rd of October and were pampered from the start to the end of our stay.
We had booked a Club room but were upgraded to a Diplomatic suite which was not only immense (144 sq) but tastefully furnished. This came as a more than pleasant surprise as I'm an SPG Preferred, not Gold or Platinum, member. What a memorable welcome!
Service was par excellence. The Club lounge team was friendly, personable, prompt and attentive. Of particular mention are Nichapha and Janyalak who went out of their way and made sure I had whole fresh mangoes at breakfast and evening cocktails when they found out it was one of my favourite fruits. Of special mention too is Chairat of the concierge team who was most knowledgeable and helpful in organising our private tours. For him, it was always service with a smile.
I was quite sad to leave at the end of our 4-night stay as we were made to feel so special and accorded such warm friendly service.
November 4, 2013
Rated 5 out of 5 by Bellemare Staff exceed expectations
Chic, and so warm because of the incredible staff at this property.
The hotel treats repeat customers very well. F&B is good and decently priced. Royal Club Lounge is comfortable with stunning views of the city and Doi Suthep (mountain).
This is a second home for me, and will keep on coming back.
March 15, 2012
Rated 5 out of 5 by Joannkf A beautiful hotel in a great location
I highly recommend this property. However, the club level was a bit disappointing as there were few if any vegetarian options. However, the staff was lovely and we had a great experience.
Try the spa for a great treat !
February 18, 2014
Rated 5 out of 5 by Rupertpb Perfect in every way!
Great location, luxurious rooms, nice service....Le Meridien is just about the perfect choice for Chiang Mai. This has been our hotel of choice in Chiang Mai for the last five or six years.
February 17, 2014
Rated 3 out of 5 by jechho Great location, lounge and pool, but...
The most important thing for me when staying at a hotel is a good night sleep. Several things with our room made that very difficult:
1. Our suite was a connecting room, We could hear EVERYTHING from our neighbours. The doors between the rooms even had a small gap, so that one could have a small peak into their room.
2. Those sliding doors between the bedroom and bathroom had see-through plastic, and as it was impossible to block out sunlight from the bathroom, the bedroom was also lit up early in the morning. What were they thinking? Get rid od those sliding doors OR get decent curtains for the bathroom.
3. The aircon was very noisy.
4. Our corner room had a lot of windows, Great, you think. Well, as the sun hit the windows, it seemed like the material around them (or the windows themselves, hard to say) expanded (or something like that), making clicking / squeaking noises all day. Holy cow, those noises were irritating.
That said, the location, lounge and pool was all excellent. Too bad I was too tired (from not sleeping) to enoy it fully.
June 16, 2013
Rated 5 out of 5 by Aya446 This hotel met my expectations
Good location. Fast check in and out.
Staffs are all helpful and have good service mind.
Breasfast is good . Lunch box at conference room is acceptable in quality and taste. Dinner at meeting room is good in both amouth and quality.
October 28, 2013
Rated 4 out of 5 by marc nice hotel poor service
arrived on November 3, 2011. Front desk staff seemed uninterested in checking us in. No one greeted us as we entered hotel. No SPG recognition, no offer of late check out. No newspaper. Will not stay there again.
November 14, 2011
Rated 5 out of 5 by nbyh Hotel that provides comfortable stay
This is a very good hotel for business trip, couple, as well as family trip. The location is strategic, staff are nice and friendly, facilities are adequate. However, food still have room for improvement.
August 11, 2013
Rated 5 out of 5 by Pengkhum007 Truely 5 Stars Getaway
Nice location with personal treat, I am stayed at 1620 with facing mountain view super cool view, I am strongly recommend every one who plan to go Chiangmai stay this hotel
September 30, 2013
Rated 5 out of 5 by ccfromberkeley This hotel deserves more than 5 stars
I am not sure where to start, the welcoming staff, the beautiful facilities, or the extremely comfortable room. We had relatively high expectations--and they have been exceeded.
Although we arrived quite early (after a 30 hour journey) and we had known our room would not be available as they were fully booked the night before, the staff took care of us. we were able to shower, prepare for the day, and enjoy our day. We came back to a luxurious room, lovely fruit, and again the staff was very nice and extremely helpful.
We had some concerns about staying in a western-style property as we wanted to experience the city, but they arranged for a private guide of the night market (food!) and today of the area. Also, the hotel is surrounded by a night market-so actually having the oasis is lovely and one still experiences Chang Mai.
The property is walking distance to the main part of town, but is in an interesting area in and of itself--so the location is excellent.
The best Le Meridien i have ever stayed in and i would look forward very much to coming again. The staff has been wonderful and the room could not be more comfortable.
March 2, 2013
Rated 5 out of 5 by Nueng Great hotel in good location
The hotel's atmosphere is pleasant. The room was comfortable and clean. Breakfast was also excellence. I love this hotel and will be back again.
January 16, 2013
Rated 4 out of 5 by Chris28082 Another Great Stay
This is our 5th time staying at the Le Meridien, Chiang Mai, and we enjoyed another great stay. The location in central Chiang Mai is convenient for everything, and the hotel has all the usual amenities of a luxury hotel. The Club Lounge is a disappointing compared with other Club Lounges, in that it seems to be useable by anyone for a fee and there is no enforced dress code or standard for behavior. As a result, it can be more like a scrum, particularly in the evenings with people in (sweaty?) sweat pants and sweaty tank-tops grabbing food by hand. Apart from this, any other imperfections were forgotten in the enjoyment of all the "niceties".
January 15, 2013
Rated 5 out of 5 by elprofesor55 ChiangMai
Great city- great hotel- great staff
February 13, 2014
Rated 5 out of 5 by thang room need some clean up
the furniture looks beat up and the carpet is dirty. If you just did some minor clean up or touch up to the cabinet surface and steam clean the carpet, the room will look much better.
Food and bed was good and so was the gym and pool
July 21, 2014
Rated 5 out of 5 by Siena200 A well run hotel
We booked this hotel because of location and its facilities . We have been to Chiang Mai a couple of times before but this is our first at Le Meridien, and was well worth it. The staff were welcoming , polite, and helpful. The club room was nice with a fantastic view across the mountains, and the club facilities are much appreciated. The evening drinks and canape always tasty, and varied. Experienced an earthquake while there, the manager Mr Anderson and staff handled the evacuation and situation in away that made us feel at ease. The pool area had a great outlook, if you were lucky enough to find an available couch.
May 17, 2014
Rated 5 out of 5 by Indy Good location
Good location, friendly staffs, cleanliness and double security.
March 30, 2012