Rated 4 out of 5 by Hmmboy Internet
Love the hotel with one HUGE exception. Provide free wifi in the room. No one is happy about a nickel and dime charge for in room wifi (in this case $20!!), when 1 and 2 star hotels are offering it for free. So you have dozens of guests sitting in the lobby on the internet using the free wifi - makes zero sense. Just raise your room rate a few dollars and provide this critical item.
September 4, 2012
Rated 4 out of 5 by Vincent Good Hotel
Overall the hotel met our expectation and front desk staff are all very helpful. Location is great with easy access to the night bazaar which is right infront. Good spread of food for breakfast but could vary the food a bit more as we saw mostly the same spread over our 3 nights stay.
Should have free wifi access in the room instead of having to come down to lobby for free wifi.
March 31, 2013
Rated 5 out of 5 by HfromNJ Great location, nice rooms and amenities
The hotel is a modern design hotel in a great location, walking distance from attractions, shops and the night market.
Amenities are very good although prices for food and spa are a little high. Hwever, everything was excellent and tasty.
The staff is nice when you ask for their guidance but less upfront with friendly advises as I experienced in other SPG hotels in Thailand.
March 24, 2013
Rated 5 out of 5 by Guysocute MODERN HOTEL AND GREAT LOCATION.
We spent 2 nights in this hotel. located close to the night bazaar market where you can find some local product as well as great place for eat around the hotel. Room is very clean, modern which we can see the night view of Doi Suthep. Bed very comfortable and very suit for us. Pool also great place for relax. I love Le meridien Chiang mai and I will be back for sure.
December 20, 2012
Rated 5 out of 5 by CH300559 Very Nice Hotel
My wife and I spent 3 nights at this hotel in March 2013. We stayed in a suite and it was excellent. The service was very good, beds comfortable. We made use of the club lounge and the food and service was excellent. Only caution is not to arrange a pick-up at the airport through the hotel. It is about 3 times more expensive than a local taxi. Taxis are quite good.
March 24, 2013
Rated 4 out of 5 by Ben2012 Excellent service
It was my first time at this property, and I had a great stay. Although I was a little surprised upon arrival that the lobby attendants would not let me up to the club lounge reception to check in. I had to wait in line in the lobby, speak to the reception, who then proceeded to direct me to check in at the club lounge.
The location of the hotel is superb - just outside the old city and literally right along the night market. You'll find restaurants and shopping conveniently around the hotel as well.
The facilities are great - pool, gym, and spa. Good selection of restaurants, although a dedicated Thai restaurant would have been nice.
And the club lounge. Excellent service and views of the mountain. Get a window seat during cocktail hour, and you will get a breathtaking view of the sun setting behind the mountain. I cannot speak enough about the service. They really go out of their way to take care of you. Well done!
March 13, 2013
Rated 4 out of 5 by tiger88 Good Meridien Standard
I stay here regulalrly on business and usually enjoy the stay. Sometimes I have had problems in the past with getting meeting rooms at reasonable rates. This time I was kindly offere a room for five meetings as part of my package. This was a kind gesture and will bring me back.
The hotel is comfortable and the staff try very hard to make my stay as nice as possible.
September 4, 2012
Rated 5 out of 5 by chiu excellent location.
we enjoyed our visit to chiangmai very much partly because of the location of the hotel. we were able to walk to many great eating and shopping places within old chiangmai and across the ping river. the room itself was fantastic to come back to after each of our outings, clean and comfortable. concierge was knowledgeable and helpful in recommending places to visit.
January 19, 2013
Rated 5 out of 5 by AVMAX 2 nights with wife and kids
Everything from A to Z was just perfect!
I had our room booked online with SPG points.
Got everything organized thru email with SPG Front desk Manager (highly professional).
Kids and wife were delighted with the pool and I was delighted with the fitness center.
Staff extremely available and professional.
We will definitely come back before the end of the year.
October 21, 2012
Rated 5 out of 5 by Lingam Wonderful Hotel In Paradise
Enjoyed my stay in this hotel as the room and the view of the mountain was superb. Counter staff was kind enough to upgrade my room as they did not have a king size bedroom (as requested during reservation) available do to full occupancy. Kudos to the front office staff in making me happy after I was told that I could not have a king size bed with a good view.
August 16, 2012
Rated 5 out of 5 by sk1212000 best SPG staff and recognition
Starwood should send some of their US employees to this hotel to train on hospitality and how to treat platinum members! The upgraded suite was gorgeous and the staff were fantastic in arranging transportation and tours.
My one and only negative comment was to maybe consider not serving such poor quality of sugar water juices at breakfast in the restaurants.
January 5, 2012
Rated 5 out of 5 by SUNY A pleasant stay at this hotel
A bit busy atmosphere at the lobby, but great opportunity to socialize with new friends. Suggest add few extra seats, and provide few internet terminals at the lobby, I am not sure if there is any but could not find myself. I liked the rooms - spacious and clean. Sufficient lifts provide quick acces to the rooms, excellent.
All in all a pleasant hotel.
March 21, 2013
Rated 5 out of 5 by Zaz1815 A very nice first time at Le Meridien Chiangmai
Hospitality of the North, combined with professional Staff and very nice and comfortable hotel. I am a 5 years'scustomer of The chedi wich is a great reference of what excellence of service is in Chiangmai. I would say that Le Meridien met my expectations.
It is my first time at this hotel and I will go back next time, also to enjoy the reward program.
January 25, 2013
Rated 5 out of 5 by Richardg Great Hotel, wonderful location
We stayed at Le Meridien for 5 nights. It is in a perfect location, literally in the middle of the night market. This hotel is truly 5 star and service levels are exceptional in all regards. Wonderful pool area and gymnasium. It greatly enhanced our stay in Chiang Mai and I recommend it to anyone who wants to be at the center of activity in Chiang Mai.
February 25, 2013
Rated 4 out of 5 by Tyticus This hotel is good and very near Chiang Mai night market
Every time I travel to Chiang Mai this hotel is always my first choice for my stay. Guest just walk from the lobby of the hotel then will find a place for shopping, local products and many things you will buy for your family and friends-at night market. This hotel is good, if you are looking for a hotel the Le Meridien Chiang Mai is that hotel for you.
November 18, 2011
Rated 5 out of 5 by Donut64 without doubt 5 star accommodation
Had a lovely stay at Le Meridien Chiang Mai and are already planning our next visit. The room was a cool, tranquil oasis amidst the fun and chaos of Chiang Mai and to describe it as luxurious would be an understatement - brilliant value for money. Gorgeous breakfast and brilliant service. Wish I could rate it higher than 5 stars. We will be back soon.
November 5, 2012
Rated 5 out of 5 by Flyingtailor Perfet Stay
Just a great stay very nice hotel great loction good service. When I arrived my room was not ready so I went for a 2 hour spa treatment great spa. When I finsihed I was upgraded to an excutive suite very ncie.
This hotel has a great spa right in the night market great loction great food and so on the only place to stay here.
July 19, 2013
Rated 4 out of 5 by monkeymonkey Great staff and wonderful breakfasts
I have stayed in many hotels in Asia and this is only the second hotel I have found with a comfortable and soft bed. Also the pillows are the best I have ever had my head on.
The breakfasts are exemplary and the staff are so efficient.
My only dissatisfaction would be the difficulty of getting to the hotel foyer from the underground parking garage.
January 12, 2013
Rated 2 out of 5 by Llcp Smoking on non smoking floor + screaming kids + no fixes = fail
I really wanted to like this le meridien as I am spg gold working towards platinum but unfortunately two major things ruined the chance.
1. The constant pumping of smoke through our ventilation system even though we were on a non smoking floor. We called repeatedly and nothing was ever fixed nor were we apologized.
2. Four days of screaming children in the halls. We also called repeatedly, were told security would look into it and nothing occurred.
Plus our bathroom had mold and the hall noise was constant. On checkout we were overcharged and I had to argue About a room charge we never incurred. When it was finally removed with our taxi waiting, i had to press the front desk clerk to apologize for doubting my story.
Thankfully the restaurants and the concierge were excellent but the room issue was so disappointing I will never recommend anyone to stay at this spg property which is far below any of the superior standards I am used to.
December 31, 2012
Rated 4 out of 5 by Lybaek Extraordinary service and very good location
My wife and I just had a very nice week at this hotel. The location close to the old city is very good and the service we expirenced was extraordinary. The Lounge at 21st is offering very good value.
The hotel is lacking personality, however all the staff we were in contact with were very competent and service minded.
July 21, 2013
Rated 5 out of 5 by jamal14 This hotel tops expectations!
I was surprised at how clean and up to date the rooms were. Cutting edge but very comfortable with all of your needs anticipated. I also loved the location because you were right in the Chiang Mai mix. The food was superb with great breakfast buffet that would be hard to top. I'd recommend Le Meridien Chiang Mai to all my friends.
November 26, 2012
Rated 3 out of 5 IMPRESS THINGS
On the check out date my husband forgot his mobile phone in the bed. After we checked out and left then operator called and informed us about this. We would like to appreciate the room made who has full of honest. More over we would like to say thank you to all of your teamwork, we will come back to stay here again for sure!
December 7, 2011
Rated 2 out of 5 by tiger88 Far downhill of late
I have stayed in this hotel regularly on business for a number of years. The general standard has declined quite significantly in the past two years.
This is now just another hotel. Once it was a home away from home for me. I used to be greeted and treated very well. The staff knew me or they got to know me. Nothing was too much trouble. It was a genuine five star.
Now it is an ordinary hotel where my benefits are "explained to me" upon check in, as if I was a school boy who needs to remember the rules. You can have this but not this; you may do this but it will cost you; if you have any further requirements they can be dealt with at another time and the chances of us agreeing to anything are slim unless you pay.
I think it is about time I changed to another hotel where I can get better service. I did visit two competitive hotels on this last trip and they will definitely offer me far better service and value.
I think you have had your day Le Meridien Chiang Mai.
February 9, 2013
Rated 3 out of 5 by Andrew69 Room amenities and experience
I was checked in with a room that has water leak from bath room to outside hall. I was transfered to another smoking room at Level 21 but no ashray provided. The amenities used and not replaced in my room for example the ear buds, mouth wash.
August 20, 2013
Rated 4 out of 5 by MoMay2013 Central Location to Local Attrations
Within walking distance to all the night markets, flower, fruit markets, laundromats, what else can you ask for! Room and water temps were consistent. Spa services were icing on cake! Complimentary coffee for 2 add a final touch to welcoming and valuing guest accommodations. Will return without a doubt.
May 22, 2013
Rated 4 out of 5 by Alvin Hotel has many good points
Le Meridien can be considered the best hotel in Chiengmai now.
The only challenge Le Meridien has now is the comfort of the lobby bar area. The temperature is not too cold and it is inviting many mosquitoes.
Once this is addressed, I'm sure Le Meridien will be the undisputed best hotel in Chiengmai.
May 11, 2013
Rated 5 out of 5 by SHERWIN OUR STAY AT LE MEREDIEN-CHAING MAI
THIS PROPERTY IS ON PRISTINE PROPERTY. ALL ASPECTS FROM ALL SERVICE ASPECTS FROM THE MOMENT WE ENTERED , UNTIL WE DEPARTED WAS ABOVE EXCELLENT. THE IN HOUSE RESTAURAUNT WAS WELL PRICED AND THE FOOD WAS EXCELLENT. WE WISHED WE COULD HAVE SPENT A WEEK AT THIS BEAUTIFUL RESORT.
POOBALAN AND MARCIE
October 17, 2012
Rated 5 out of 5 by Hay2 Great hotel
We stayed here for 5 nights and really enjoyed our stay from the hotel it's self to all the staff was all very good we would stay here again our only gripe was not having free Internet this service you have to pay for but the hotel we stayed in Bangkok was a lower star rating but we got Internet free.
March 31, 2013
Rated 4 out of 5 by barb48 barb48
Lovely hotel, but found the management staff behind the desk completely inflexible when I tried to stay two hours extra. Although my company uses the hotel quite a lot, they insisted that we pay for a half a day. I know they were/are booked, but they should leave room to be flexible for steady clients.
February 4, 2013
Rated 5 out of 5 by Art25 Beautiful Hotel
I had a wonderful stay. The room was great and the service from all staff was above expectations. The concierge desk arranged two days of tours with a woman, Peung, that spoke great english and was able to provide me with cultural and historic information during the tours. I will definitely return.
December 8, 2011