Rated 5 out of 5 by TomL High-quality hotel, good location
The hotel is new and is well-maintained. It is kept clean and in like-new condition. Staff is friendly and helpful.
The location is good - next to the night market and within walking distance of the old walled city. Many restaurants are nearby.
The check-in process takes a while, and if several people arrive at the same time, there can sometimes be a wait.
Breakfast for Platinum members is available in the lounge and in the main restaurant. The lounge buffet is very limited, but the atmosphere is quiet and relaxed. The restaurant buffet is extensive, but the room can get very busy and noisy.
I wish there was a walkway for pedestrians from the entrance to the street to avoid walking down the busy driveway.
March 1, 2012
Rated 5 out of 5 by Lara2 They Know How to Make You Feel Special
I love this hotel because of its exceptional attention to detail and very personalized service. We have stayed here many times and would never think of changing. The hotel just got an upgrade with the addition of a new Front Office Manager directly coming from the St Regis Bangkok.
June 14, 2013
Rated 5 out of 5 by CanThai Excellent Location and Service
Le Meridien Chiang Mai is located very close to the Night Bazzar. Travel in Chiang Mai is very easy, whether it be a Tuk Tuk, Songthaew or Taxi.
Service was excellent. Guest Services manager Voramon is always charming and professional. Chef Kumar was personable and attentive.
October 18, 2013
Rated 5 out of 5 by LindawithUAL Exceeded our expectations
More like a 4 star hotel. Upon our arrival at the hotel, we were met by Poonawich Opanunt, asst manager who could not of greeted us anymore warmly. We were able to get upgraded and the room was absolutly beautiful with a view of the mountains. The concierge desk couldn't of been more helpful in helping us plan and book our tours. The breakfast buffet was a great way to start the day. The huge variety of choices made it a delight to try new things. All in all, the hotel staff was superior in every way. I look forward to recommending and returning to this hotel.
August 24, 2013
Rated 5 out of 5 by Natssant Best Starwood property in Thailand
Stayed for 2 nights, got upgraded to Junior Suite as a platinum member, very spacious room and bath tub was nice. Stunning panoramic view of Doi Suthep. Staffs were one of the very best, always smile and willing to help on any requests. Club Lounge is very best too. View is to die for.
However, they made a little mistake on the credit card charge but they finally solved the problem very well. I also forgot my laundry in the room upon check-out and the conceirge send all items by post to my address in Bangkok without any charge.
March 11, 2012
Rated 5 out of 5 by Grazza67 Why stay anywhere else in Chiang Mai
This Hotel met every expectation I have in comfort, location and quality of service.
I was given a room on the nineteenth floor with a panoramic view over Chiang Mai looking out towards the hillsides. The room was extremely comfortable and in excellent condition. The housekeeping service each day maintained its freshness and the friendly staff ensured that all things were in order at all times. When I go back to Chiang Mai Le Meridien will be where I stay.
August 6, 2014
Rated 5 out of 5 by jimmy 2nd Stay here, very good experience
It was my 2nd visit to Chiang Mai and definitely I choose Le Meridien Chiang Mai to stay with since I am a loyal Starwood fans.
Platinum member is highly recognized in this hotel and they upgrade my room to a much better suite. The staffs are very helpful and enthusiasm.
The room is clean, comfort.
July 8, 2014
Rated 5 out of 5 by GeorgeSFtourist Club Room and Italian Restaurant are exceptional
There is nothing that I did not like about my stay. Club room access provides a great lounge with food and beverages, but that is not what made it exceptional. It was the staff that helped me plan and book excursions. They helped me with written directions for the tuk tuks ( both in English and Thai ) and called each venue to make sure that a tourist that doesn't speak Thai would be accommodated.
One night, a heavy rain kept me in the hotel and I tried onsite italian restaurant. I was not looking to eat Itailian food in Thailand, but at the end of the meal I told the manager that I wish I could find this quality at home ( San Francisco ).
December 4, 2013
Rated 5 out of 5 by Eriko111 Experience the urban relaxation in the great nature
I really enjoyed the stay - a good mix with hotel epxeriences and nature experiences. We had a day we didn't go out at all, spending our time at Spa, dining etc. Also we had afull day outside, elephant riding etc.
Italian restaurant was superb. Of course the price is close to the one in any big cities, but we didn't expect the standards in Chaing Mai, so it was a good surprise.
Just outside of the hotel was the Nigth bazar, we enjoyed.
Staff was nice. They know the city well.
February 3, 2014
Rated 5 out of 5 by twsch Excellent
As with most Starwood hotels, it is really the staff who make the experience great and the staff at Le Meridien Chiang Mai were superb. From the SPG preferred check in desk to making restaurant reservations, to the staff at PLUNGE BAR poolside, everyone was so friendly and helpful.
As a Platinum member, I have to say the 2 hours in the lounge every evening was such a nice break after excursions and before dinner. Great selection of drinks and canapes.
Location is key; this is next to the night market and only a short walk (10 mins) to the weekend market so always something to do after dinner while still being close to the hotel.
An excellent stay and I would definitely come back!
May 8, 2014
Rated 5 out of 5 by Apple57 Excellent service and facilities
Enjoyed our stay tremendously. Very impressed with the professionalism and excellent hospitality of all the staff. We had a wonderful room with a fantastic view of the mountains and old city.
Will definitely come back again and recommend this hotel to all our friends.
August 7, 2014
Rated 4 out of 5 by NinjaLZG Recognition of SPG Status
This hotel certainly has high regard for SPG status guest! Arriving early on an overnight train to Chiang Mai from Bangkok, the busy check in staff attended to my request quickly and even went the extra mile to check out the status of my own room to see if it was ready!
The amazing part was when the staff could speak multiple languages from Mandarin to English to Thai! Totally blown away.
August 4, 2014
Rated 4 out of 5 by AUGJ Great hotel,great location
A consistently good hotel over several visits.Spacious modern rooms, spotlessly clean.Pillows and beds that are wonderful! Quiet and efficient aircon to contrast the humidity-perfect.
Staff that are warm and efficient.Really a continued great experience-3 years in a row!
August 6, 2014
Rated 5 out of 5 by Betty44 Overall- Great Experience
Overall, we loved the hotel, and the location was great-- close to the night market, and we could easily walk to the Old Chiang Mai City too.
Our only comments would be that the concierge team wasn't too helpful. We asked a few times for suggestions of places to go for breakfast (that didn't include the overpriced hotel lobby restaurant), or for dinner, and the suggestions were just ok. We thought that the staff would have a little bit more to share with us about the city!
Other staff around the hotel was nice, but not overly helpful. We were disappointed that the food options on property were so expensive/over priced.
November 29, 2012
Rated 3 out of 5 by Gullible tired rooms but good location
hotel is looking run down. rooms are tired and carpets dirty, furniture marked. lobby is noisy with no attempt by staff to stop children running around and screaming. families bring food in and eat it with children in lobby. thumping muisc all day. no where for adults to have a quiet drink. close to markets is its saving grace. staff are very helpfull
August 3, 2014
Rated 5 out of 5 by AndersE Excellent stay
I sayed 8 nights in this beautiful hotel. The first 6 days i attended a conference that was held on the hotel. I must say that both the the guest rooms and the conference facilities was very nice. The only minus i have in my book is that the sound from the air conditioning was very loud. According to a few other people i spoke to this was also the case in other rooms. But you get used to this after a couple of nights. Room service, food, swimming pool was all very good. I really liked your breakfasts. The view over the mountans was beautiful. Everyone can find many things that they like.
I will certainly recommend this hotel. It is not a budget solution but it is worth the price.
November 21, 2012
Rated 5 out of 5 by Jonny Very comfortable room
I'm very satisfied with this room.
Of course, they upgraded rooms for me.
But, this hotel has very comforable and clean rooms when is compared with other cartegory 2 hotels.
September 18, 2013
Rated 5 out of 5 by JackJack The Best Category 2 SPG has Offered
I stayed here many times. I always get an upgrade as a platinum member. Hotel has 4 suites each floor, I believe. So, there are high chances that you always get an upgrade.
Executive suite is very big. Bathroom is also very big with separate rain shower and big bathtub.
Services at the Club is also very good. Variety of drinks are available. Evening drinks and canapé are one of the best I have tried so far.
The trick to book a room here is that sometimes buying starpoints for free night redemption is cheaper than paying the online rate to the hotel :-)
May 3, 2014
Rated 4 out of 5 A great hotel
Love staying over here. The hotel is great and the staff is helpful.Everything is just nice.
August 3, 2014
Rated 5 out of 5 by DandE Our home in Chiang Mai
Le Meridien Chiang Mai is the only hotel we consider when visiting Chiang Mai on our yearly visit for business and pleasure. The location is great, the staff superb and the personalized attention make us always feel perfectly at home. A wonderfully managed hotel; and its luxurious rooms, beautiful spa, great pool and work out area offer great value. The club room is superb, food great, but above all the well-trained and accommodating staff are delightful.
June 3, 2014
Rated 5 out of 5 by TrippKunming Wow! Believe the Reviews - We Love This SPG Property
Just spent four nights here on a combo business -pleasure trip to Chiang Mai. SPG Platinum member with relatively high expectations - Le Meridien Chiang Mai exceeded them! It all starts with the staff and their focus on service. On this most recent trip, worth noting the unbelievable service of one of the concierge's, Anuchit who was incredibly helpful & gracious to my wife. In addition, the SPG staff on the club level were amazing -- super welcoming at check-in, helpful everyday. Specifically, Saew and her co-workers could not have been nicer. Yes, the property's location is perfect, the pool is incredible etc etc. But at the end of the day/night - its the staff and management that makes this property so incredibly special! Thank you for a terrific stay!
May 12, 2014
Rated 4 out of 5 by Supervisor Comfort in the mid of city
Overall the hotel looks great & new. It was like an oasis in the mid of busy city. The atmosphere is marveloous with friendly and supportive staff.
July 28, 2014
Rated 5 out of 5 by kentsiriphong fantastic hotel
The hotel is very good service and great feature. Location is in the heart of city. Definately, i will be back.
July 28, 2014
Rated 5 out of 5 by Sperry8 Perfect hotel in the perfect location
An absolutely beautiful hotel. I was a Platinum member upon arrival and was upgraded to a suite. It was our favorite suite upgrade in all of Thailand (even including suite upgrades in Bangkok).
Staff service was excellent. Breakfast buffet was good, but not amazing.The pool is absolutely beautiful and you can get a wonderful sunset while sitting on their lounges. The club lounge is big and nice - but the food on offer during happy hour is lacking. Unlike the other reviewer, I found no mosquito problem whatsoever.
Location is right near the night bazaar, which is fun. And you can walk into the old city for some yummy thai food (prob about 1km away).
Excellent value for the money as well. You won't be disappointed if you stay here.
March 30, 2012
Rated 5 out of 5 by JustATraveler Personalized Service
Very convenient location for shopping and dining. It is the 2nd stay during which I enjoyed a new personalized service, that frequent guests now receive at the hotel. It is a little bit of the Butler service, with a modern "Le Meridien" touch. It is really appreciated and certainly makes you feel that you are a special guest at the property (at the upper level on what they usually ask on the surveys). The lounge became a little more exciting with the cocktail of the day that adds to the variety of the more classic offering. I'll be back soon!
August 9, 2013
Rated 5 out of 5 by Sunny78 This hotel is amazing
We were on a family trip to Chiang Mai and stayed here. This hotel is very close to the airport and the Night Bazaar. Has an excellent spa, swimming pool and fitness centre. Food is decent and the hotel provides one day complementary wifi access in the lobby and around the pool area. Must recommend for visitors to Chiang Mai.
July 24, 2014
Rated 5 out of 5 by Shiokadoo Great hotel; excellent location
As Platinum SPG member, we were upgraded to an executive suite. It was large and very comfortable. The room was modern and well designed.
The hotel is located next to the night bazaar and within walking distance to an excellent restaurant called The Whole Earth. This restaurant was recommended by the concierge.
Next to the hotel is OP Centre which houses a thai silk store called Vila Cini. This store sells beautiful and quality silk products such as scarves, cushion covers, purses etc.
I would recommend others to stay at this hotel.
February 4, 2014
Rated 4 out of 5 by Mylo Exceptional Services
Armed with a spacious and nice lobby, it helps to instill a sense of awesomeness when I walk in albeit the lack of direction provided towards the front desk. I was directed to the Club for check in and the guest services team is very attentive, friendly and services oriented. Thumbs up!
Décor at the lounge is pleasing and it’s a good place to chill out. Evening snacks selection is acceptable.
Utilize my suite night awards and got the upgraded suite without any issue and the room is superb!
Room service was good. Friend commented that you have a nice pool environment.
The property is near to Night Bazaar, an IT Mall and just a minute walk towards the street night market.
Airport is just 15 minutes away and it makes Le Méridien a good place to be when you are in Chiang Mai.
I had a good experience and I will be back again soon. Keep up the good work.
May 5, 2014
Rated 3 out of 5 by Gusschan Bad Experience for Club Room Staff
Your man staff of le club on 12 JUL 2014 make me and my friend has bad experience. My friend wore a vest into club. The girl staff at register deck don't told anything to him. But when we order beverages and look for seat. Your man staff told my friend that wore a vest do not entry to club. My friend ask him why don't wear vest in the club , because they are a woman guest wore vest in the club. My friend call for club's rule. Your staff give us in English but I'm Thai and your staff was Thai. Why he send us in English. I don't understand how he treat us. Why he did't tell us when we go out the club. He must told me that next time please don't wear a vest in to club and give me club rule in Thai Language. We feel very bad .But another staff were friendly, helpful and had intention of service.
July 15, 2014
Rated 5 out of 5 by MarkTexNYC Amazing property + ideal location
This was the cherry on top to an incredible stay in Chiangmai. Like all the other reviews say, this property is incredibly well maintained, clean and perfect for the traveler.
Check in was slow and tedious. There seem to be several miscommunications.
Our suite was incredible. Spacious. Well appointed. Ethereal views. The bathroom was impressive. Plenty of room for a family.
The location can't be beat - it's close to everything.
You'll have one problem: enjoy the sights/sounds/smells of Chiangmai or stay in your (amazing) room.
March 5, 2012