Rated 5 out of 5 by Howard123 Only place to stay
I chose this hotel originally for its location, however the room was also great, with great details. The staff is also extremely helpful and recognizes you by name and room number from the front desk to the doorman. I would definitely stay here again.
December 25, 2014
Rated 5 out of 5 by VIJAYA great location. very accessible many facilities
We greatly enjoyed our stay. the staff is very professional and cordial. They are very accommodative to our needs. The front desk is very helpful to give us guidelines and inform us the restaurants around.
December 4, 2014
Rated 4 out of 5 by Mal100 Second time.
I originally visited this hotel shirtly after it opened and now several years later I chose to stay again on a return visit to Chiang Mai.
There were a few minor glitches. The hotel didn't give me details of wifi when I checked in, had to go back down to reception to query it as free wifi was included in my room rate. They checked and said it wasn't included, which sort of threw me, because I have a bit of an issue with paying for internet in Sheraton hotels - basically I won't stay in them unless it's included - Fortunately I keep all my confirmation emails on my ipad and was able to show reception my reservation, including free internet access - at which point they obviously agreed that it was included... hmmmm. The staff member handling the query was very polite and apologetic, but I wonder what she was checking that allowed her to state that it wasn't included in the first place and why it wasn't picked up when I first checked in? I can only conclude there must be some issue with the reservation system - makes me wonder what else might have gone wrong under other circumstances?
Anyway once that was sorted the hotel was fine. The pool was closed for a few days at the end of my stay, not a problem for me.
December 2, 2014
Rated 5 out of 5 by Jebe81 Perfect stay
Excele stay in le meridien Chiang Mai , friendly and helpfull hotel staff, room we stayed was clean and comfort was very good, next time when we go to chiang Mai we going to stay at this hotel again
November 28, 2014
Rated 5 out of 5 by DrPR Great location
Wonderful hotel with great location right at the Night Bazaar.
The Junior Suite was very comfortable with great view of Doi Suhep.
Minor issue: some Club Lounge staff were not very friendly (especially the two ladies who worked on Wed - January 9, 2013 in the afternoon and evening).
January 23, 2013
Rated 5 out of 5 by TomL High-quality hotel, good location
The hotel is new and is well-maintained. It is kept clean and in like-new condition. Staff is friendly and helpful.
The location is good - next to the night market and within walking distance of the old walled city. Many restaurants are nearby.
The check-in process takes a while, and if several people arrive at the same time, there can sometimes be a wait.
Breakfast for Platinum members is available in the lounge and in the main restaurant. The lounge buffet is very limited, but the atmosphere is quiet and relaxed. The restaurant buffet is extensive, but the room can get very busy and noisy.
I wish there was a walkway for pedestrians from the entrance to the street to avoid walking down the busy driveway.
March 1, 2012
Rated 5 out of 5 by Lara2 They Know How to Make You Feel Special
I love this hotel because of its exceptional attention to detail and very personalized service. We have stayed here many times and would never think of changing. The hotel just got an upgrade with the addition of a new Front Office Manager directly coming from the St Regis Bangkok.
June 14, 2013
Rated 5 out of 5 by CanThai Excellent Location and Service
Le Meridien Chiang Mai is located very close to the Night Bazzar. Travel in Chiang Mai is very easy, whether it be a Tuk Tuk, Songthaew or Taxi.
Service was excellent. Guest Services manager Voramon is always charming and professional. Chef Kumar was personable and attentive.
October 18, 2013