Rated 5 out of 5 by thang room need some clean up
the furniture looks beat up and the carpet is dirty. If you just did some minor clean up or touch up to the cabinet surface and steam clean the carpet, the room will look much better.
Food and bed was good and so was the gym and pool
July 21, 2014
Rated 5 out of 5 by Bankbow This hotel excellent
Staff very nice, the hotel great and easy for shopping
July 21, 2014
Rated 5 out of 5 by jimmy 2nd Stay here, very good experience
It was my 2nd visit to Chiang Mai and definitely I choose Le Meridien Chiang Mai to stay with since I am a loyal Starwood fans.
Platinum member is highly recognized in this hotel and they upgrade my room to a much better suite. The staffs are very helpful and enthusiasm.
The room is clean, comfort.
July 8, 2014
Rated 5 out of 5 by olindacat One of Starwood's best-run hotels.
I've stayed in my share, and let me tell you the moment I stepped foot out of my car in front of Le Meridien Chiang Mai I was wowed by the professionalism and high standards set forth by the staff.
I wasn't even halfway into the lobby before I was greeted by name and led to my room where I was upgraded and checked in without fuss.
I had an injured back, and had transferred from their sister property in Chiang Rai, and this hotel's front office manager had arranged a bath drawn just to ease my pain! Does: 'out of this world' sound about right?
I really have no idea why I will ever stay in Bangkok or any other part of Thailand again. You have everything you could possibly want right in Chiang Mai, only no smog, no hellish waits in a taxi, and tons of culture and hip-hop happening things to do.
I stayed in this hotel for a dozen nights, and want so much to return I actually left baggage there, much to my wife's chagrin!
The main dining room is on the lobby level and is staffed by the most attentive and eager-to-please team of young future Thai executives I have ever seen.
That goes for the 2nd floor Italian 'ristorante' Favalo, where one young gentleman manager was so on top of things I practically had to bribe him to stay away for fear the other guests might get jealous!
The pool and gym are perfect respites from the dazzle dazzle outdoors. I was on the mend and found the equipment and staff to be top-notch, and my wife floated about in the pool for hours on end. The city and mountain view from the stationary bicycle is stunning!
The whole vibe of this hotel puts the likes of even Starwood's more glittery or higher-category properties to shame. Really, this hotel could easily change its moniker and be rebranded at a far-higher level.
The design of the public areas, details like brilliant stands of flora in glass, slick lighting flooding the spaces with colors and ambiance, savvy sounds, and even a club lounge where the fresh-faced staff running it become your old friends, and always remember to put a small spoon on the front edge of your saucer—simply superb!
The top brass here aren't slouches either! The hotel manager actually helped save us from an immigration nightmare. The guest services manager arranged my doctor's appointments, and the front desk manager was an ever-present delight both personally and in being so selflessly there for us.
We even shared a drink or two with the hotel's top management team, led by a GM famous for his cycling prowess, who we really can't say enough about how gracious and impressive he was/is.
Starwood has got a winning team out in the middle of Northern Thailand and I wish they'd send out a video crew and spend a few weeks making truing videos for the rest of the company's properties to study!
If every Starwood were run as well as Le Meridien Chiang Mai, we wouldn't need to write these reviews anymore.
July 21, 2014
Rated 3 out of 5 by Gusschan Bad Experience for Club Room Staff
Your man staff of le club on 12 JUL 2014 make me and my friend has bad experience. My friend wore a vest into club. The girl staff at register deck don't told anything to him. But when we order beverages and look for seat. Your man staff told my friend that wore a vest do not entry to club. My friend ask him why don't wear vest in the club , because they are a woman guest wore vest in the club. My friend call for club's rule. Your staff give us in English but I'm Thai and your staff was Thai. Why he send us in English. I don't understand how he treat us. Why he did't tell us when we go out the club. He must told me that next time please don't wear a vest in to club and give me club rule in Thai Language. We feel very bad .But another staff were friendly, helpful and had intention of service.
July 15, 2014
Rated 4 out of 5 by moik very good hotel
good location, good service, very close to night market. perfect breakfast. rooms are big enough
July 16, 2014
Rated 5 out of 5 by kk167 Elegant but relaxed
Good, well-maintained facility and a very helpful, friendly staff.
July 16, 2014
Rated 4 out of 5 by constanceSGP friendly and knowledgeable staff
Front desk and cafe staff speak good English and we had no problems at all getting help and advice.
July 13, 2014