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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children

Le Méridien Lav, Split

  • Grljevacka, 2A,
  • Podstrana
  • Split,
  • 21312
  • Croatia
  • Map
Rated 4.4 out of 5 by 152 reviewers.
Rated 2 out of 5 by Most dissapointed hotel in Croatia, below typical SPG standard We checked in to Le Meridien Lav Split today for 4 nights stay, now I wish I had gone else where. First impression, beautiful lobby. The lady that checked us in was friendly. Unfortunately that's when the good things end. We took the elevator to our 7th floor room, immediately noticed how dirty the carpet in the hallway is, and poor shape of the AC unit in hall way. Quite a contrast to the impression of the lobby. But the true disappointment came when we came to our 'classic seaview' room. It's an obstructed seaview with trees blocking most of seaview, unlike the room on their website. Which is fine with us.the other side of the room actually face the steet, so we constantly have traffic if bus and cars right off the balcony. But the real problem came when we realized we hardly get wifi signal in room. As I am writing this review, I have to come down to reception lobby just to get wifi signal. I made the complaint at 3:30pm, and the receptionist who noted complaint clear doesn't seem to care at all. She just say hotel is fully booked and they are very busy, she will forward complaint to IT. Went to the crowded pool, went to gym, by the the time we got back took shower and still can't connect to wifi from our room. So we went back to the receptionist at 9pm and mention the issue is still not resolve. The lady we talked to this time seem more willing to help, but we're told IT has already left for the day and she couldn't do anything. The bathroom first look nice, but as I took shower, I noticed the water level rises like fast, the bathtub clearly not draining well at all. So during the shower I have the stand in a pool of dirty soapy water that's half way knee deep. It's was more than unpleasant. The rest of room wasn't all that much better, there are big black stains on the carpet, one of the night by the bed looks beat up with brown stain, absolutely disgusting. I always believe what distinct a good hotel from a bad one is how they handle guests complaint when issues arises. Even the best hotel would experience hiccups, but what make a hotel good is how they handles these issue. In this case, the staffs at Le Meridien shows more irratation to complaint than desire to resolve the issue. The service provided is far below typical SPG property. In fact, I can't believe this is an SPG property at all. This is the third place we've stay in Croatia after our stay in Dubrovnik & Hvar and this is by far the most disaappinted place. After a long day of travel guest just want to have a decent shower to clean up and have in-room wifi to connect with friends and family back home. Le Meridien Lav Split failed to deliver either one. Good things I've experience true Croatia hospitality in Dubrovnik & Hvar. If this is only place I visit in Croatia, I would have never come back to this country. Sadly for me, I'm stuck here for the next 4 days, a holiday ruined. No doubt the management will have a standard typical 'this is unusual' response to follow up with this review. But from what I've expreience, I know they won't resolve any issue. If this is how they treat SPG member, I can't imaging how they treat other guests. Can't wait to leave this place :( August 28, 2015
Rated 5 out of 5 by This hotel has great facility and view This hotel includes very nice restaurants with marina view which make us really reluxed. July 6, 2015
Rated 5 out of 5 by Coming back Overall a very good hotel! Rooms next to Marina - we loved the view! Restaurants inkl. Breakfast very good. Mr Gabriel @ the beach area - he was outstanding! Very professional and always taking care about the guests. He was definitely the most outstanding staff member. Should we come back once again to this area, we will def stay again here at the Le Meridien Lav! June 7, 2015
Rated 5 out of 5 by Excellent Experience☆☆☆☆☆♡ We highly recommend this Resort & Croatia! June 1, 2015
Rated 5 out of 5 by Meridian Lav Room was large and quiet overlooking marina. The hotel was very nice May 23, 2015
Rated 4 out of 5 by nice location well it is a very nice location, the equipment in the Gym needs to be updated most of the machines worked mechanically but not electronically some of the equipment was had no handles just bare metal where the handles go! the manager promised me points and I did not et them they said that I took amenity gift and I did not receive anything from them they were to give me the points! October 31, 2014
Rated 5 out of 5 by wonderful place to relax We have been in the Le Meridian Lav together with our doughter (7) for 1 week for the first time in croatia. It was fantastic. The Hotel complex is huge but still cosy. From Beach, SPA to Marina everything you Need to enjoy a sunny (and even colder days) at this place. The SPA Treatment (i had a few masages) where great, the pool is nice - my doughter loved it - the view over the pool is spectacular ... We got a nice upgrade to a sea-view room overlooking the Marina - thanks. the only things that could be optimzed, would be the bed (very hard) and perhaps some more furniture on the great balcony (eg. deckchairs) The staff in the Hotel ans SPA was so nice and made our stay even more lovely. They have been very nice to the Kids also. Breakfast is absolutly perfect - great selection of everything - fresh fruits, lots of warm meals, and always perfect staff around we hat 2 dinner (1 buffet, 1 a´la Card) at the hotel - was very nice too. we went out to split 3 time by bus (20 min, very easy if traveleing with a Group of 9) and hat dinner there - also very nice Options from small and cosy fresh fish to 7 course tasting menues with wine - by the way, never exspected such a high Quality on local wines .. have to try it. we will come back for sure - even for a short Weekend relax trip. October 26, 2014
Rated 5 out of 5 by World choice Conference at Hotel Le Meridien Lov Very curtious staff, nothing was too much trouble, the food was excellent too. The location was on the sea front with a pebble beach, although I felt it was a little isolated, you could catch a local Bus into Split within 25mins, We were treated to a buffet in Split,s palace, all in all a lovely experience and Hotel Le Meridien Love was a good choice, well done!!!!! October 10, 2014
  • 2015-09-01T11:47:34.331-05:00
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