Rated 5 out of 5 by KR4047 Wonderful Experience
This resort was everything i could ask for. Concierge Nives took great care of whatever needed regarding recommendations for activities, restaurants, rides to ACI Marina and took extra steps by following up with me to ensure it went well. Koraljka and Ante who served at the Champagne Bar and restaurants were excellent, greeted me by name and provided a great experience. Resort was in great condition, very pleasant. Spent 1 full day at the Spa, wonderful! Only downfall was that the Casino was being renovated, next time!
September 11, 2016
Rated 2 out of 5 by wendyannepdx Not comfortable.
I have stayed in Starwood hotels across the globe, and this was one of the most disappointing. I had reserved a king on the website, and not only did we get a queen, but the bed is not comfortable by any means. It's not the classic Heavely bed that Starwood typically has. Our internet did not work the entire time and then they charged us for a modem. Later we went back and they took the charges off since we are suppose to get free wifi with Gold. You also get charged $5 (per person) to get into town on their bus, so for 2 people add another $20 per day. Ubers cost the same amount and you don't have to deal with waiting or walking to the bus stop. The staff was for responsive and helpful, but overall I wouldn't recommend. So many other good places in Split that don't have overpriced food and drinks that I would go to, where you can probably get a better nights sleep....
September 7, 2016
Rated 3 out of 5 by SarahHG Nice hotel, but not 5 Stars
First, I must say the staff is lovely and helpful, and the view is exquisite. I am a new SPG member, so I didn't know what to expect, but hopes were high. We are here for 7 days, and I was expecting 5 star comfort. I can't believe how dirty the hotel is. From the fingerprints on all of the doors throughout the hotel, spa and pool areas, to the dirty carpet and broken air conditioner units in the hallways, I was so surprised this hotel has a 5 star rating.
The Penguin Club is dark and dreary, and the floor just to walk down there is decades old. The wall in the hallway to the spa has not been wiped in what looks like months. The hotel needs to be painted, the tiles at the pool need to be washed or replaced. The lounge chairs should be new, but even the umbrella stands are dirty and rusted.
I would not be so critical if it honestly stated 4 stars. It definitely needs to be cleaned and painted and furniture must be replaced. The furniture in our room is faded and full of scratches, and there are stains all over the floor. We were planning to bring friends here next summer, thinking it would be just as the website shows - we come to Croatia every summer. Unless we read of a renovation, we will not do so.
Restaurants and people great; accommodations and general hotel upkeep, terrible.
August 17, 2016
Rated 5 out of 5 by Abdul1234 Very good position
Very good hotel for relax and honey moon or married memory
March 20, 2016
Rated 5 out of 5 by roboand Great hotel, nice view, fantastic food
We stayed for a few days and really enjoyed it, especially the SPA and the fantastic restaurant "taverna". Great personal, and excellent sea food. We will for sure choose Le Meridien Lav, when we are the next time in Split.
February 25, 2016
Rated 5 out of 5 by archivo64 best hotel in Croatia.
excellent food. spa with jacuzzi and all. Kind massage girls.
Garage and connection for my Tesla!
November 1, 2015
Rated 5 out of 5 by TomislavZG5 5* hotel and much more
The hotel has everything you need for a very comfortable stay. Spacious rooms, great views, great breakfast. 10 min with a car from Split historic locations. Staff is excellent, always smiling and very helpful.
September 15, 2015
Rated 5 out of 5 by KatyAnn28 Excellent hotel with very friendly and competent staff
Me, my husband and 2 young daughters have just stayed in your beautiful hotel last week - we were sorry we had to leave!
During our stay we had such fabulous service from your staff. I'd really like to praise the service from a young waiter called Ivan who served us nightly in the Spalatum restaurant. Ivan was so attentive to my families needs and had a great knowledge of the wines available. We asked for his advice regularly regarding the wine list, as we were keen to try the local produce. He was able to explain where the wine had originated from and the taste of the wine, and served it in such an impeccable way. Our dinner service was also flawless, even during very busy periods, and service was always given with a cheery attitude and smile. I do believe that Ivan is a great asset to your restaurant staff and hope that you can tell him how grateful we are and how he made our stay so enjoyable.
I also had a few treatments in the spa by a lovely lady called Katarina. She was also extremely professional and knowledgeable about her job and performed everything to a high standard.
We were also so very impressed with the pool area attendants, especially one man who couldn't have been more attentive and worked so hard ensuring visitors were looked after and didn't have to lift a finger to move beds or get towels etc. I didn't catch his name I'm afraid, but I'm sure you know who he is, as I expect lots of people write reviews in his favour.
The hotel is excellent and the food is delicious with a very varied choice. They will also accommodate children with chicken nuggets etc if they'd prefer. The room was cleaned to a high standard daily, and the communal areas and pool areas were always immaculate.
We also had room service one evening, and the speed it was delivered and the general delivery was the best I've ever had with lots of attention to detail.
Thank you for making our holiday so enjoyable, we would definitely recommend this hotel and hope to be back soon!
September 7, 2015