Rated 5 out of 5 by sadao2012 gracious hospitality from the front desk
this was my first stay at the san francisco le meridien hotel. my wife and i arrived from a flight from honolulu early morning of the 9th of may. tried to check in but rooms were not available. mr. j . martinez was able to expedite room cleaning for our soon-to-be assigned room. after an hours wait, our room was ready. mr. martinez searched for us in the hotel lobby with our room key and escorted my wife and i took our room. it was immaculate and well appointed. i was very impressed with mr. j. martinez and his hospitality.
May 11, 2013
Rated 5 out of 5 by rlarc57 The granola is fantastic!
Until we moved to San Francisco this year, we would visit San Francisco several times each year and we always stayed at Le Meridian. Even though we now live in the city, we decided to spend a saturday night there after attending a concert. We did so because we enjoy breakfast at the hotel. We love the ambiance, we love the granola, and we enjoyed seeing our favorite staff member, Hakim.
May 13, 2013
Rated 3 out of 5 by DUTS NIce location, better ameneties requested
There is no pool and there is no wifi in the gym. Wifi should be in the gym, given that it is underground and there is no way to stream music through your phone while you are working out...very dissapointing.
Also, the balcony door did not open past a couple inches because there was a stopper. Lastly, the air conditioning was broken in my room, and it was uncomfortably hot. Coupled with not being able to open the balcony door, this was dissapointing.
TV could be bigger (upgrade to 42 inches from 32).
Service was great, as was location, but improvements can be made to the above.
May 8, 2013
Rated 4 out of 5 by FrankB Excellent hotel, lame staff
Loved my room, view, location. Had an issue with maitenance that never got resolved.
May 13, 2013
Rated 5 out of 5 by hanna2000 I was pleasantly surprised by this hotel.
It was a wonderful stay and I was pleasantly surprised by my stay. The room was large and comfortable, and beautiful views, great friendly staff. I would come back and stay with my family again.
May 12, 2013
Rated 4 out of 5 by John2002 Prime location for downtown appointments
Easy walk to all my appointments with plenty of restaurants of all types nearby. Clean, modern furnishings and fitness center.
May 9, 2013
Rated 5 out of 5 by Pepper2 Le Meridien in San Francisco Is in a great location
The Le Meridien in San Francisco has undergone a complete remodel of their lobby and it looks fabulous. When we arrived early they had our room ready, which we had requested. The bay view room had a fantastic view of the Bay Bridge and Treasure Island. The hotel is in a great location right downtown near the Ferry Building. You can walk to many sites or hop on public transportation and see the city.
May 4, 2013
Rated 1 out of 5 by Andy Poor attention to detail Nd overall service
I needed a suit pressed. I was told by two separate individuals that it could be done in the requested timeframe. I also indicated on the note attached to my suit the need to have the pressing completed by same night. Despite very clear communication with staff and multiple points I still ended up with my suit being brought back to me in its original bag. The front desk manager the next morning was of little or no use. Ironically, my input Via this email was solicited even though I wrote the general manager a specific note Relative to this extensive and systematic lack of good communication and service.
April 27, 2013