Rated 5 out of 5 by Verified Reviewer Delightful. Once Again.
From the moment the car wrangler takes your car to the smooth and upbeat tone of check-in to the absolutely staggering north and east facieng views to the lovely chocolate-dipped strawberries and sparkling wine brought to us as an acknowledgement of our honeymoon travel (smoothly and graciously switched to sparkling water when they learned we don't drink the boozeahol) to the concierge helping us to decipher the vagaries of GGB toll crossings to the team effort required to load out our myriad and varied luggage, this stay was excellent. Literally every member of the staff with whom we engaged has a smile on their face and in their vice and interacting with them was a joy. I am now also addicted to the bath products so thanks for that! The bed is comfy, the room clean and delightful and this has certainly become my home in SF. Thank you for helping to make this leg of our honeymoon romantic and beautiful!
August 23, 2016
Rated 5 out of 5 by MAC0107 Always a great stay
I've stayed here a few times and it's always terrific. This trip, Chris at the check in desk set a record for greeting me, registration, and handing me my key in under 2 minutes. Loved it! He couldn't have been nicer and to boot I scored a great room upgrade.
If you're addicted to coffee, beware if you ask for an in-room machine. The pods they use aren't good and often leak. Better to just head to the Starbucks across the street.
August 4, 2016
Rated 4 out of 5 by Carlos2222222 Great place to stay in SF but service-related issues
We stayed in Room 2201 and the room was modern and great place to stay however there were some service related issues (1) I had a your 24 request approved two weeks before and one day before check in it was canceled (2) had to bring it up to mgr at front desk and she approved it but she didn't offer points or two drink coupons or anything for inconvenience and when I asked for drink coupons she said "I can't do that I already took care of issue " I mean come on drink coupons are 15 bucks each which are nothing. Then when I checked out (mind u at 4 pm because didn't want to stay here longer) the front desk girl asked how was ur stay and when I told her the problems I had see looked at me like deer in head lights and finally said "I am sorry" once again she could have knocked off 100 from bill or given me points and I waited for her to do that but did not do that. This all points to service related issues and management problem.
July 21, 2016
Rated 5 out of 5 by SJS2016 5 Star Customer Experience
The team at Le Meridien San Francisco has gone out of their way to make the experience first-class at every touch point. I am grateful and super impressed with their ability to put the customer first!
July 20, 2016
Rated 5 out of 5 by Verified Reviewer Lovely place
It's an amazing place the only problem was there was no coffee maker and I'm a coffe drinker. All the hotels have it why you don't....
July 11, 2016
Rated 3 out of 5 by Taggy253 Average
Lemerdien San Francisco is OK, but nothing more. The Financial district isn’t the most interesting place in SF, and in the evening the area is rather quiet. Rooms are reasonably sized and relatively up to date except for the bathrooms that could do with a touch-up. The noise from traffic is rather loud. Both the front desk staff as well as the waiters in the restaurant were efficient, but nothing more. The breakfast buffet is fairly limited and rather expensive so nothing to brag about.
July 2, 2016
Rated 5 out of 5 by JulesD Excellent service, beautiful hotel
We went on an all girls getaway and two of our friends had never been to San Francisco. Thank you for making our stay so enjoyable with your excellent service and clean hotel room. Our concierge was amazing. She really knew the town well. The desk recommended the Italian restaurant E Tutto Qua and we STILL talk about our experience! It was one of the most enjoyable restaurant experiences we've ever had. During our stay, we were also scheduled to go on the Big Bus Tour. Our concierge saw the bus from inside the hotel room and ran outside to flag the bus driver down so that he didn't leave without us. I recently stayed at your hotel again two weeks ago and saw the same concierge and she remembered us! Excellent hospitality!
June 1, 2016
Rated 4 out of 5 by Flyingtailor Ok stay above average
This hotel is in a great location could use a face lift. One of the things that was 5 stars was the Valet service the guys were just top notch dropping off and picking up.
May 4, 2016