Rated 5 out of 5 by Disappointed111 Great SF Hotel
I booked a last minute Valentines Day get-away. I was contacted a few days before to confirm that my suite night upgrade request was granted. At that time I spoke with a manager (Zac) and I asked about getting a reservation for dinner on Valentine's Day. He pulled some strings and worked some magic as he was able to secure a table for my wife and I at a great local restaurant. We had a great evening. The following morning, there was some type of protest in the area. While I was checking out, the desk staff was very apologetic for the inconvenience, although it was in no way the fault of the hotel staff.
My wife and I will certainly be back at Le Meridien again.
February 15, 2014
Rated 1 out of 5 by Rburke34 Horrible experience for business traveler
I never complain about hotels, and honestly this hotel was a nice place, but for over $400 a night, the issues I had with the internet were too much. I was there for 2.5 days and had a number of business calls. When I first arrived, i couldn't get online, and after the staff telling me for 4 hours that it was fine, someone finally told me internet service had been down for the entire hotel for a few hours with no timetable for return. They told me to go to Starbucks, which I did, and when I came back to check, someone else told me internet had been fine the whole time. When I couldn't log in again, a different person told me they were still having an issue, but would send someone to my room. That person never came, and I was never able to get on. Late night I came back one night and asked about internet, and again, the new staff had no clue and said it must be my computer, even though now multiple other staff members confirmed there were issues. Either way, I just wanted an answer, and options for a solution - which never happened. Horrible experience to be trying to log in for conference calls and having to go to Starbucks and never having a timetable for a solution. Honestly unacceptable for a hotel of this caliber, and for all of the travel that I do for work this was one of the most frustrating experiences I've had.
June 17, 2012
Rated 4 out of 5 by Dan03 Missed my expectation
Unless you need to be in the financial district, I would suggest that you stay at the Palace or the Westin St. Francis. Service did not meet my expectation and restaurant selection in the area was not as good as union square. Fitness area was tiny.
February 19, 2014
Rated 2 out of 5 by Barney A Big Letdown
Only 2 staff among a few that I spoke to was at a 5 Star luxury hotel level. The guy who checked me in and the concierge was at the said level.
Others especially the other reception staff was not friendly at all.
Toiletries given are at a 3 star hotel level.
Room cleaniness was questionable.
I will not go back to this hotel.
November 23, 2011
Rated 4 out of 5 by Adam A Boutique in the Business District
Le Méridien San Francisco, while situated in the midst of San Francisco's business district, is a bit of an oasis. It provides the guest with a more relaxing atmosphere than what you might expect.
Le Méridien San Francisco is located within easy walking distance of Union Square, Market Street, Chinatown and the business district.
We were upgraded to a suite, which was very spacious and provided us with a beautiful view of the city. The check in process was flawless as was the parking. The workout facilities met my requirements.
All in all, I would have no reservation about revisiting Le Méridien San Francisco during another visit to San Francisco.
March 11, 2012
Rated 5 out of 5 by Nannie It was PERFECT!
I'm a speaker/entertainer, and I'm on the road at least 100 days per year. Trust me on this...I know a great hotel when I see one...and the LeMeridien San Francisco is at the top of my "Favorites List."
I'll stay with you guys any day of the week! FABULOUS service, gorgeous room, amazing bathroom (thank you for actually having adequate vanity space! and great lighting...I saw every wrinkle on my face!), view from the 21st floor was breathtaking, delicious room service. Your bellman George was so helpful to me...I could not have met my business obligations in San Francisco without his help. He went WAY above and beyond! He should train service personnel.
February 20, 2013
Rated 3 out of 5 by Dan03 Did not meet expectations
As a platinum guest, I expect to be treated well. I expect free breakfast and an upgraded room. The majority of starwood hotel exceed my expectation, yet this hotel did not. I view it as below average in terms of service. Fitness room was tiny.
February 13, 2014
Rated 5 out of 5 by Doug108 Gracious & spacious rooms
Le Meridien is a stylish and recently renovated property, well located at the Embarcadero within easy walking distance of the Ferry Terminal, the downtown business center, Union square and the theater district, plus countless other attractions of note. It's also walking distance from the BART Embarcadero stop, thus being easily and inexpensively accessible to SFO airport. The room I had was spacious and graciously appointed with a truly functional business desk and two comfortable club chairs to boot, with just about every amenity one could want (bathrobes, scales, fully stocked minibar with expensive but not ridiculous prices). I'd be delighted to stay here again anytime.
February 25, 2013