Rated 1 out of 5 by Reverend69 My hotel room was disgusting
The room was dirty. A dirty sock was left in the room from a former guest in the room. The sofa have cigarettes burn, the sofa have stains. The shower and tub was not cleaned. I was officiating my sons wedding and that add to my discomfort .
The staff was not courteous, the staff did not offer me another room. The staff offer me breakfast. I would not recommend the Le Meridien to my worst enemy.
September 16, 2014
Rated 5 out of 5 by MAGIC Nice stay
nice location and easy access to he rooms
September 15, 2014
Rated 1 out of 5 by Rburke34 Horrible experience for business traveler
I never complain about hotels, and honestly this hotel was a nice place, but for over $400 a night, the issues I had with the internet were too much. I was there for 2.5 days and had a number of business calls. When I first arrived, i couldn't get online, and after the staff telling me for 4 hours that it was fine, someone finally told me internet service had been down for the entire hotel for a few hours with no timetable for return. They told me to go to Starbucks, which I did, and when I came back to check, someone else told me internet had been fine the whole time. When I couldn't log in again, a different person told me they were still having an issue, but would send someone to my room. That person never came, and I was never able to get on. Late night I came back one night and asked about internet, and again, the new staff had no clue and said it must be my computer, even though now multiple other staff members confirmed there were issues. Either way, I just wanted an answer, and options for a solution - which never happened. Horrible experience to be trying to log in for conference calls and having to go to Starbucks and never having a timetable for a solution. Honestly unacceptable for a hotel of this caliber, and for all of the travel that I do for work this was one of the most frustrating experiences I've had.
June 17, 2012
Rated 2 out of 5 by Barney A Big Letdown
Only 2 staff among a few that I spoke to was at a 5 Star luxury hotel level. The guy who checked me in and the concierge was at the said level.
Others especially the other reception staff was not friendly at all.
Toiletries given are at a 3 star hotel level.
Room cleaniness was questionable.
I will not go back to this hotel.
November 23, 2011
Rated 4 out of 5 by Adam A Boutique in the Business District
Le Méridien San Francisco, while situated in the midst of San Francisco's business district, is a bit of an oasis. It provides the guest with a more relaxing atmosphere than what you might expect.
Le Méridien San Francisco is located within easy walking distance of Union Square, Market Street, Chinatown and the business district.
We were upgraded to a suite, which was very spacious and provided us with a beautiful view of the city. The check in process was flawless as was the parking. The workout facilities met my requirements.
All in all, I would have no reservation about revisiting Le Méridien San Francisco during another visit to San Francisco.
March 11, 2012
Rated 5 out of 5 by Nannie It was PERFECT!
I'm a speaker/entertainer, and I'm on the road at least 100 days per year. Trust me on this...I know a great hotel when I see one...and the LeMeridien San Francisco is at the top of my "Favorites List."
I'll stay with you guys any day of the week! FABULOUS service, gorgeous room, amazing bathroom (thank you for actually having adequate vanity space! and great lighting...I saw every wrinkle on my face!), view from the 21st floor was breathtaking, delicious room service. Your bellman George was so helpful to me...I could not have met my business obligations in San Francisco without his help. He went WAY above and beyond! He should train service personnel.
February 20, 2013
Rated 3 out of 5 by PeggyS Didn't get the room that I reserved
I reserved a room with 2 beds, but was told that none were available when I checked in. I was offered a rollaway bed, which turned out to be uncomfortable. I specifically reserved the room at this hotel because there were 2 beds. The room I was given, which was called a "suite", had a beautiful view which we appreciated, but it didn't make up for the uncomfortable bed. We were repeatedly assured that the rollaway was very comfortable, but it just wasn't. The staff seemed unsympathetic about our situation, with the exception of the gentleman that checked us out.
Also, we were told the rollaway bed would be delivered to our room, but when we returned to the hotel after midnight, we discovered it still had not been delivered.
One more thing, there was a dirty towel folded and hanging on the shower, that I discovered was dirty after I used it! So gross, with 2 red blood stains. I assume that if it were washed properly, their might still be stains, but not blood red.
This is a very nice hotel, and I have stayed here before on my own, but I would hesitate to return with a friend expecting 2 beds, and I will check the towels before I blindly grab and use one!
December 14, 2011
Rated 2 out of 5 by Wingfut Very disappointing
Great hotel but the service and treatment ruined the experience. Initially put me in an accessible room with no counter space in bathroom and roll in shower that hit me in chest and flooded the room. Said they would move me while I was out. They didn't. Gave me new room. Keys didn't work, back downstairs etc. Had to check a bag and took more than a half hour to get it back when I had to leave for SFO to catch my plane. No SPG line and then the desk clerk waited on people who just walked up and cut in front of me and the others waiting in line. Really nice hotel with real potential but it is run really poorly!!!!
October 28, 2012