Rated 3 out of 5 by flan164 Not the Westin
The lobby of the hotel was nice, but for Starwood it was one of the worst I've stayed in. Again, that is for Starwood so I'm probably splitting hairs. The restaurant was awful and we left before our meal even arrived. staff was unfriendly and lazy. Felt as if we were "putting them out" in ordering lunch. Rooms are small and oddly shaped. Hotel is old and while its been updated it leaves ALOT to be desired. Stay at the Westin Market St. I know I will from now on.. its much nicer.
November 5, 2014
Rated 5 out of 5 by Harshita Excellent Stay
Great amenities, friendly stay and overall had an excellent stay!
November 13, 2014
Rated 3 out of 5 by Czrom Old rooms
Walking distance to ferry building is a plus. Rooms are old and furniture smells funny. We got a big bottle of air freshener from the hotel staff.
November 6, 2014
Rated 4 out of 5 by SFnative56 nearby wedding venue
great location- next door to Bentley Reserve- stayed at Le Meridien to attend a wedding.
friendly staff, very comfortable beds, nice restaurant on 3rd floor. easy walking distance to embarcadero and ferry building/waterfront.
November 3, 2014
Rated 1 out of 5 by Rburke34 Horrible experience for business traveler
I never complain about hotels, and honestly this hotel was a nice place, but for over $400 a night, the issues I had with the internet were too much. I was there for 2.5 days and had a number of business calls. When I first arrived, i couldn't get online, and after the staff telling me for 4 hours that it was fine, someone finally told me internet service had been down for the entire hotel for a few hours with no timetable for return. They told me to go to Starbucks, which I did, and when I came back to check, someone else told me internet had been fine the whole time. When I couldn't log in again, a different person told me they were still having an issue, but would send someone to my room. That person never came, and I was never able to get on. Late night I came back one night and asked about internet, and again, the new staff had no clue and said it must be my computer, even though now multiple other staff members confirmed there were issues. Either way, I just wanted an answer, and options for a solution - which never happened. Horrible experience to be trying to log in for conference calls and having to go to Starbucks and never having a timetable for a solution. Honestly unacceptable for a hotel of this caliber, and for all of the travel that I do for work this was one of the most frustrating experiences I've had.
June 17, 2012
Rated 2 out of 5 by Barney A Big Letdown
Only 2 staff among a few that I spoke to was at a 5 Star luxury hotel level. The guy who checked me in and the concierge was at the said level.
Others especially the other reception staff was not friendly at all.
Toiletries given are at a 3 star hotel level.
Room cleaniness was questionable.
I will not go back to this hotel.
November 23, 2011
Rated 4 out of 5 by Adam A Boutique in the Business District
Le Méridien San Francisco, while situated in the midst of San Francisco's business district, is a bit of an oasis. It provides the guest with a more relaxing atmosphere than what you might expect.
Le Méridien San Francisco is located within easy walking distance of Union Square, Market Street, Chinatown and the business district.
We were upgraded to a suite, which was very spacious and provided us with a beautiful view of the city. The check in process was flawless as was the parking. The workout facilities met my requirements.
All in all, I would have no reservation about revisiting Le Méridien San Francisco during another visit to San Francisco.
March 11, 2012
Rated 4 out of 5 by cheezie A very new and modern hotel
PROMENADE SUITE IS LOVELY, BUT
ONLY ONE LUGGAGE RACK AND NO SPACE IN THE BEDROOM TO DRESS..
WE WERE DRESSING IN THE LIVING
ROOM THE WHOLE TIME, MY SUITCASE
ON THE FLOOR...THE BATHROOM DOOR
DOES NOT CLOSE...MINOR ANNOYANCES.
October 28, 2014