Rated 5 out of 5 by Disappointed111 Great SF Hotel
I booked a last minute Valentines Day get-away. I was contacted a few days before to confirm that my suite night upgrade request was granted. At that time I spoke with a manager (Zac) and I asked about getting a reservation for dinner on Valentine's Day. He pulled some strings and worked some magic as he was able to secure a table for my wife and I at a great local restaurant. We had a great evening. The following morning, there was some type of protest in the area. While I was checking out, the desk staff was very apologetic for the inconvenience, although it was in no way the fault of the hotel staff.
My wife and I will certainly be back at Le Meridien again.
Rated 5 out of 5 by Traveler209 Excellent
Great gym at this location, adds to high quality I come to expect and receive from SPG on a regular basis.
Rated 5 out of 5 by stack94 Fantastic hotel
We stayed at Le Meridien for 3 days in late October. The hotel is just wonderful;staff is smart and customer oriented. The bar is terrific with drink specials every day and a great assortment of reasonably priced bar food for snacking. Rooms were immaculate ,amenities restocked daily. The location is very convenient to the Ferry Building,Embarcadero,BART,muni system and the staff can actually tell you which bus/train to take to where you want to go. I highly recommend Le Meridien for any trip to SF-oh yeah,weekend prices are very reasonable
Rated 5 out of 5 by Shortchanged Starpoints : 7 rooms for family stay
On Feb 20/2013, I called reservation to book 4 rooms and gave my SPG # requesting them to credit all the points to my account for I was paying for all the 4 rooms.
On May 23/2013, I called reservation to book 2 more rooms and gave my SPG # for crediting all the points to my account and again I was paying for all the 6 rooms.
On July 12/2013, I booked 1 more room and also quoted my SPG number for credit.
I specifically mentioned in each of the bookings that all the starwood points to be credited to my SPG account. None of your staff taking my reservation had ever informed me that I could only get points for 3 rooms. Had I known this I would have booked my family members in hotels of their choice to collect reward points of their own.
Starwood hotels should not limit the number of eligible SPG starpoints for family booking. I wanted my family to stay together by offerring to pay for all the 7 rooms but I can only get reward points for only 3 rooms!!! Very disappointed.
Rated 5 out of 5 by monmarte The staff and service at this hotel were great
The moment I walked through the door to the reception, I felt welcomed in this hotel. The check-in was great was great. The hour was late, I was tired I had just come in from Paris. The desk clerk greeted me warmly, welcomed me and made me forget how tired I was.
Throughout my stay the staff was welcoming.
Rated 5 out of 5 by Hanral This hotel was very accommodating
The hotel is clean and modern looking, the beds are comfortable and the staff is nice. I requested a late check out and was given a very generous late check out, no hassle. When I was even later then the agreed time it was not a problem. I would stay again.
Rated 5 out of 5 by Teresavasq My Premier SF Hotel From Now On!
WOW! I'm not the coolest person, but boy...this hotel is chic! What is really impressive is the top notch service that the staff provides. The rooms are clean, modern, comfortable and inviting. The bar (and its staff), particularly Isaac, is phenomenal!
I appreciated that Bernadette at the front desk seemed very eager to please to the utmost potential. One tip, however, save yourself $$ and park at the public overnight parking across the street.
Overall... Is there such a thing as a 6 star rating?!
Rated 5 out of 5 by Spoiled Great Experience
The place to stay in SFO. Great decor, comfortable rooms, friendly staff, great location! What more can one ask for!