Rated 2 out of 5 by Guille949 Disappointing...
I booked my room quite in advance as it was close to the venue of the wedding we were invited to. Our first thought was to stay both Friday and Saturday but, for logistic reasons (couldn`t find babysitter for both nights), we had to cancel our first night. I boooked through my SPG app and tried to cancel with such tool as well. I was told that I was going to be informed about cancellation cost so I could decide. This did not happen so my room was cancelled and I was about to be charged both nights and had nowhere to stay. Called SPG and was told to call "internal bookings" so they could amend this. They could book a 350€ room (previous was 250€). When we arrived there was some trouble with our booking as it appeared to be cancelled...we even had to forward the confirmation e-mail to the hotel staff. We waited for more than 20 minutes to get our keys. This was particularly annoying as we had only 1 hour to unpack and get dressed for the wedding and we were left with only 40 minutes. You don`t expect this underperformance on a hotel like this...you are paying another kind of experience.
June 6, 2016
Rated 5 out of 5 by RMES7 Excellent
Love this hotel!! Gorgeous!! Will be back!
October 9, 2015
Rated 5 out of 5 by JulieSp Great staff, spa, kids club for a September relaxation visit
We loved this place, and their staff is fantastic! Even though there was a storm during 2 of 3 three days that we were there, we still had a great time. There is a little shopping district less than 1/2 mile away, so plenty to do. I had a great experience with the spa, which I thought was very reasonably priced compared to the spas in metro areas. My son loved the Kids Club even though he was the only one there. Also, I loved keeping our room slider open at night in order to hear the ocean as I fell asleep. Great place for a September visit if you want to relax.
October 6, 2015
Rated 5 out of 5 by Zaki4 Sea View
October 2, 2015
Rated 5 out of 5 by westcoasttraveler Terrific hotel and resort
We stayed here as part of a Northern Spain vacation not knowing a lot about the hotel and it is terrific! The main hotel is beautiful (a restored turn of the century Sanitarium), the super modern rooms comfortable and elegant, the beach terrific with very easy access, one of the best hotel gyms I've ever had (and I travel every other week) and a terrific spa. Staff very friendly. Food not excellent and overpriced but lots restaurants in walking distance
August 14, 2015
Rated 5 out of 5 by Carlos2222222 Wow what a great beach vacation 1 hr south of Barcelona!
My wife and I love the beach, Barcelona and also love SPG (SPG Platinum) so when we decided to travel to Spain for my birthday we decided to spend a couple of days to "try this property" as a possible new future beach trip site and we are happy to report we loved it!!!
This place truly is an oasis, , , ,the whole place exudes calm and tranquility from the ample space in the public spaces to the attentive service when you arrive (Leo, bellman and Ezequiel front desk attendant) to the ample chaise lounge beach chairs on the nice mediterranean beach. The beach isnt private as others have said but you can get free chaise lounge chairs (beach attendant Moustapha is attentive and friendly) without fighting for the chairs or paying for them like at other beach spots (this is why we arent fans of Caribbean or Florida) .
Rooms: We were upgraded to room 184 which was a nice suite facing the beach. The room was modern and perfect for what we wanted: rest and relaxation however the shower needs to be changed. . . . first of all the knobs are confusing and more importantly the shower head points to the door so it sprays water into the bath room floor and when you figure out how to change from shower head to the hand shower the damage is done and the water is everywhere and apparently I wasnt only one with this problem as when you inspect the bathroom door which opens towards the shower the bottom of the door has water damage. In summary the shower system needs to be fixed as it is annoying and destructive to the hotel property etc. Other than that everything else was perfect.
Food: We had breakfast included as SPG amenity and it was a treat to sit outside on terrace looking out to beautiful ocean every morning and the food was typical wonderful European breakfast with cava and jamon serrano to wonderful breakfast treats! We always look forward to European breakfast at SPG properties as they always are amazing and not the cheap American breakfasts we get through SPG USA properties (i.e. SPG breakfast amenity "only" includes cold breakfast buffet items etc).
Location: This beach location is located 1 hour from Barcelona in sleepy little village El Vendrell. Calafell is walkable (food and drinks) and Sitges is close by (for nightlife and drinks and dinner) but if you come here its to escape the madness of life and you want to relax and have stress-free vacation where you can enjoy beach and not have to fight for parking or beach chair or other stressors you encounter at other beach spots.
Verdict: We found a new wonderful beach escape and will come back soon and often!
June 27, 2015
Rated 5 out of 5 by noncemotivo Great !
Hotel is easy to reach by train from Barcellona, we had only one night stay but we wish we could stay more , excellent spa ideally place for relax.
The variety and the quality of the food offer for breakfast was one of the best i had compare to other starwood properties.
Johan and Martin provide us with a 5star service THANK YOU !
June 13, 2015
Rated 5 out of 5 by Belica99 PARADISE WITH A PERFECT SERVICE
Your hotel exceeded our expectations.
Great views, excellent beach, the best facilities.
But even within this excellence the most remarkable feature is the staff that made us feel like home. Young and caring professionals that made us make a strong decission to return in a near future.
June 5, 2015