Rated 5 out of 5 Anniversary Stay
We came here for our anniversary get-away. Checking in was quick and easy, although we weren't too fond of the agent that checked us in. Room was clean, chic, modern, and I personally loved the touch of pink/magenta all around the hotel. Galleria is literally right next door, which is definitely convenient. I would have to say the only thing I did not like was the coffee provided in our hotel room. I've never been to a hotel where the coffee was bad. (especially an SPG hotel!) Sadly, no coffee shops were nearby. Indoor pool was nice. Breakfast buffet was delicious. The staff working at the breakfast buffet were amazing. Hotel was quiet in general. We requested 3pm late checkout but room service was knocking at our door before 2pm. Check out was easy.
Special thanks goes out to NONA at the front desk for her excellent service and genuine kindness. She is the sweetest.
We will be back soon!
December 19, 2013
Rated 2 out of 5 by MLH1123 Needs improvement
The a/c in our room was broken and was never repaired. The Cleanliness needs significant improvement! Small minor repairs really should be done throught. Refrigerator in room not working, vanity mirror falling off the wall, wall paper coming off, a/c not working, giant nicks on tub, tub spout coming off of wall, did not replace shampoo/cond, dirty towels. I put that I would recommend this hotel only becuase I feel everyone deserves a second chance.
December 16, 2013
Rated 5 out of 5 by Calli2013 Beautiful hotel and great staff
Our company had a big meeting at Le Meridien and everything was wonderful! The staff were very responsive to our needs and everything was prepared as we asked. Highly recommended!
December 15, 2013
Rated 3 out of 5 by L476 Nice but with oddities
The room was nice but the bed didn't have sheets, and there were other close up details that were kind of odd. Everything looked nice from far away, but up close items were wearing out. My TV remote was defective and there were no instructions on how to use the phone. I'm fairly tech savvy, but I struggled with these most basic pieces.
The staff was great though, in every department. Just the hotel itself could use a little maintenance.
December 13, 2013
Rated 4 out of 5 by AKwe Thermostat
The room was too warm We kept turning the thermostat down but the room continued to register 75 and too hot even though it was very cold outside.
December 11, 2013
Rated 4 out of 5 by Chisox Hotel is good, but needs improvement with showers
The hotel has a vey hip look in the lobby., which is inviting. The location is great, and the staff is very nice. The big issue I had was that the shower did not function properly. Hot water did not come on, which was very annoying. The room was a very good size, except is lacked any type of shelf space to put your clothes away, so we had to keep them in our suitcase.
December 8, 2013
Rated 5 out of 5 by Christie78 First time staying here
Great staff and the room was fantastic!
December 9, 2013
Rated 5 out of 5 by IsaS Great Room Layout and Location of Hotel
The rooms layout is very nice, clean and accomodating to family of four. It has a nice indoor heated pool for the kids to enjoy. Directly accross the street for the Galleria.
December 2, 2013