Rated 5 out of 5 by Fran80 Excellent hotel
We stayed at Le Meridien in Chiang Rai just for one night during our tour around Thailand. We were given a room in the luxury wing of the hotel, just beside the pool. The room was huge and had all facilities. The hotel location is great and the pool, just above the river, is awsome. Great position to discover the norrh of Thailand and the Golden Triangle zone.
August 8, 2013
Rated 4 out of 5 by ED201 Great location
Excellent location near the Mae Kok river. Only problem we had was that the temperature outside was 8-10C and we couldn't get the room to warm up past 19C which was a bit uncomfortable. We had 2 rooms booked and this was the case in both rooms. Other than that the hotel was lovely
December 24, 2013
Rated 4 out of 5 by Derek1980 Fantastic hotel
Idyllic location and surrounding, top notch amenities including well equipped gym and "infinity" pool. Staff were friendly and courteous including FOM. Only problem was that it's crawling with insects, management should look into this problem. Although with difficulty considering its a resort sort of property and close to nature.
November 10, 2013
Rated 3 out of 5 by Nannari Good Location
This is the second stays in this month.Hotel is very nice,private and very quiet. We enjoyed A Taste of Discovery Lunch at Lastes Recipe with promotion. We found welcome fruits.It was moldy fruit after chew in my room.
It was not up to standard from starwood.
Swimming pool is beautiful but the water was dirty. We found small hair very much in this pool.
April 23, 2013
Rated 5 out of 5 by Diamond48 A first experience in Chiang rai
A lovely resort near to the airport and with good facilities. Rooms are big and in good condition
Had breakfast once and it was good
A number of good restaurants near the hotel
Staff very responsive and very helpful
Transport to downtown well organized
December 29, 2013
Rated 5 out of 5 by clnsen Great retreat
We were back here for the second time as part of our honeymoon. The hotel was fully booked but never felt crowded. Excellent stay.... hope we can return soon :)
Spa experience was top notch.
January 11, 2014
Rated 5 out of 5 by Coolnuck Relaxation at it's best
This is a great hotel with excellent staff and facilities, The pool gym and spa are very good. A very well run hotel with a great location right on the river. They have a great front desk staff that will help you with all your needs. I have stayed at this location 4 times and would not stay any where else in Chiang Rai. Well Done!
May 24, 2013
Rated 4 out of 5 by Neib Good
No welcome drink upon check in
No welcome fruite
No turn down service
Buffet breakfast was good, Thank you
January 23, 2014
Rated 4 out of 5 by Komsak Feel Comfortable
This Hotel is a good atmosphere.The room is very large. The high ceilings make it feel comfortable.
Food is very good quality ,especially for Sunday Brunch is value for money. I like a shuttle bus make me able to travel in the city easier.
Facilities are based on the standards. Overall, it is considered very satisfactory.
May 27, 2013
Rated 5 out of 5 by jechho Excellent hotel
This is a great property in a lovely and secluded location, close to the Golden Triangle. We thought that the area was much more interesting than the rather touristy Chiang Mai.
Fantastic food in Favola.
Good platinum recognition, was upgraded to a Grand Deluxe room. Though not a suite, it was a big and comfy room.
Nice breakfast spread in Latest Recipe.
Room for improvement:
- The sound insulation in the room is not great. It was a bar nearby (not at the property), and music was easily heard late at night through the glass balcony door. I would also recommend the top floor, as noise from above (moving furniture, people coming and going) could be a problem.
- I suggest that wedding ceremonies held right by the pool for several hours are either announced at the web page to the hotel or by email to the customer in adequate time beforehand. A note in the room the same day is not good enough. It certainly put a damper on the pool use for us (lasting from 1530 to 1800++).
June 20, 2013
Rated 5 out of 5 by Rick62 Excellent Service
The Le Meridien Chiang Mai is as always my home away from home, wether its business or pleasure. The staff is always professional and the new General Manager is a welcomed addition to the team. I am looking forward to his new innovative ideas and concepts that will make this resort even better for years to come.
May 18, 2013
Rated 5 out of 5 by Sinova Thank you for a job well done
We have stayed in many SPG properties in the past but your resort has to be the top on my list. It is your staffs that made my visit memorable. Everyone from the front desk to the restaurant were extremely courteous and friendly. Thank you once again for making my stay in your property a memorable one!
March 28, 2013
Rated 3 out of 5 by SILVERFOX101 OVERALL DISAPPOINTING STAY
We prefer to stay in hotels who offer us service around our needs and not expect guests to fit in with staff. 5* star hotels offer impeccable service, not lip service to it.
Reception said they would treat our room for mosquitos but never happened, so we got bitten!!
Buffet style food was particularly poor quality, staff concentrated on clearing tables instead of attending to servicing guest needs. AC was too cold in public areas. VISIT LMBKK to appreciate just how buffet food should be presented.
Reception staff very curt when asked for an explanation of the final bill when overcharged. Format of the bill was just far too complicated to rationalise and understand clearly at a glance.
Hotel mini bus transport was too infrequent and usually full. Simply running it more frequently would suit the Guests instead of the driver!
Pool refurbishment noise and fumes from cutting steel and timber within 10m of guests was unacceptable.
Loud noise from a Karaoke over-ran finishing time only stopped when we complained.
November 5, 2013
Rated 5 out of 5 by timinphuket Splendid room and breakfast was fantastic
We chose here because of the name and of the expectations with hotels of this price and name.
Everything and more was what we got - even Cartoon Network. The coffee pot was a welcome addition but no real coffee.
Breakfast was a beautiful array of things to choose from and the staff were even better
May 7, 2013
Rated 4 out of 5 by farcire beautiful grounds, relaxing setting, freezing rooms, and slow to no internet
We were upgraded to a Grand Deluxe Room on the ground floor and we turned in down in favor of an Oversize Deluxe Room on a higher floor. The ground level Grand Deluxe Room was dark, the tile floors felt cold and uninviting, and the patio which overlooked the lawn adjacent to the pool lacked privacy and quiet. We were much happier with a 4th floor Deluxe Room with a view of the river. The hotel grounds are beautiful and relaxing. The platinum benefits -- breakfast buffet and cocktails -- are stellar. The staff is friendly and helpful but with limited English proficiency, so it helps to be very specific. Our room was initially stocked with enough towels for only 1 person, so when we we asked for another set of towels, we got only one towel. The hotel is very open, and the rooms are drafty, so it gets very very cold at night and in the mornings. However, the biggest issue for us was the poor wifi connectivity -- it's very slow at its best, but at its worst, you can't even get access. At one point, the hotel had reached its maximum number of connected devices allowed so I couldn't even get online..
December 28, 2013
Rated 5 out of 5 by walkinannie Absolute 5 Star
Absolutely beautiful, a delight to arrive here after our previous 2 hotels. The view from our room was spectacular over the lake and garden. Fantastic Buffet Breakfast. Free Courtesy bus to town was great and Staff were very attentive to our needs. the best hotel out of our whole stay in Thailand
November 23, 2012
Rated 4 out of 5 by Bangkok123 Very pleasant resort hotel
Our stay was very enjoyable. The room was big and clean. The beds were very comfortable. The staff was very attentive and helpful.
January 9, 2014
Rated 5 out of 5 by Heix Comfortable stay
Nice, clean hotel with comfortable rooms. Khun TEAM by the pool was very kind and nice service.
January 13, 2014
Rated 1 out of 5 by Tappy Bad service
Your staff were willing to serve only foreign guests. They looked down on Thai people and treated my family with bad attitude. That is not acceptable. I will never stay in this hotel again.
PLEASE make sure that my money is refunded to my credit card soon.
November 1, 2013
Rated 5 out of 5 by Tiwa This Hotel is excellent
The Hotel was very modern, the Grand Deluxe room was very spacious - it was fantastic.
The balcony was also very spacious and a pleasant place to sit and relax and enjoy the river view. Only one criticism - the toilet did not have a door. If it had a toilet door - then perfect.
July 24, 2013
Rated 5 out of 5 by G3001 Wonderful stay
I live in Chiang Mai, Thailand and traveled to Chiang Rai to get away with my family. The first day, we didn't even leave the resort as it was so wonderful. The hospitality was incredibly helpful and the facilities were clean and fabulous. We'll be coming back again soon.
July 29, 2013
Rated 4 out of 5 by Relis63 Comfortable rooms
The hotel is very functional, but lacks character. In addition, our room (1st floor) had a slight humidity smell.
January 5, 2014
Rated 5 out of 5 by Garybsingapore I little bit of Heaven
This property is lovely. Situated along the river, the pool, decks and facilities embrace their beautiful natural surroundings. The restaurants are very good and the staff are warm and accommodating. Management takes a very active role in making this property outstanding.
August 24, 2012
Rated 4 out of 5 by sandy07 Splendor in the Room
Fantastic service and Room accomodation was First Rate! Disappointed in one restaurant incident of steak not cooked to order, but the manner of how they took care of the problem was very satisfactory. A beautiful place and would not hesitate to revisit or recommend!
June 14, 2012
Rated 5 out of 5 by oyoyo Tasty Foods and Great Experiences
LATEST RECIPE (international restaurant) : reasonable prices and tasty (i.e. fresh vegetables, breakfast buffet, Thai local food)
UNLOCK ART : great experience at RMFL (Rai Mae Fah Luang Art and Cultural Park, closed on Monday), 3 free shuttle van service.
April 12, 2013
Rated 4 out of 5 by Mimosa Great place for relaxation
Very comfortable room, friendly staffs.
However, I traveled with senior people who have difficulties walking. There is quite a bit of walk from main building to our room, but the scenary is beautiful.
November 23, 2013
Rated 4 out of 5 by LULI Lovely Hotel
We had great service during our stay. I was just a little upset that I left my little pillow behind and called the same day we left and apparently they did not find it. It was a pillow that had been with me for years and travels with me :(
April 1, 2013
Rated 5 out of 5 by ChinaPlatinumSPG Great Hotel
My family and I spent 2 weeks at this property as I was finishing writing a book. Several months later, 2 things stand out in my mind:
1) The lunch and dinner might be the best we have eaten in a hotel (I stay 150+ nights a year in a hotel and eat in a hotel 200+ times in a year). The quality of the food and catering to our specific needs is great. I literally cannot wait to go back at eat their steak at night.
2) The warmth and service of the senior executive team truly is amazing. I don't think I have met with a team that seemed more interested in helping make our stay memorable. We had a lot of little issues but the minute I mentioned them,the senior team fixed them. The more junior members were all friendly and tried to go out of their way to help but just needed better communication skills.
This is a great hotel. I recommend it if you go to Chiang Rai.
Some weaknesses: the pool area is nice but there is no deep water and it is hard to swim laps. If you want a real big pool, this is not for you. If you want a relaxing pool area, this is nice.
December 11, 2011
Rated 5 out of 5 by joywk excellence service and friendly staff
I stay one night at Le meridien chiang rai . room is very comfort. Staff are helpful. hotel has shuttle bus to downtown for free.
December 11, 2013
Rated 2 out of 5 by Chaiwat26 Update SPG platinum benefits@Le meridien Chiang Rai
Stay for 2 nights
Period : September 2013
-Overall atmosphere :Good
-Good locations and Peachful river view
-Easy access : airport to hotel by airport taxi : 200 THB per way
hotel to airport : Choose taxi-meter : rate by distance&time
+extra fee approx. 70 THB [optional]
approximately time 10 mins
-Complimentary free service Bus to Down town/Shopping mall@Central Plaza/Rai Mae Fah Luang
every 2 hours for sight-seeing.
-Overall services : drop from the past stays [3 times] : BAD EXPERIENCES
-No bell boy for collect our laggages from service-taxi on the arrival date
-No any welcome drinks and towel@check-in process
-No welcome fruits in room
-Off Make a Green choice
-No turn down service
-Restaurant staff esp. Lastest Recipe : poor service mind and unhelpful.
SPG platinum benefits Sep 2013:
-500 starpoints or local gift : craft and
-Fully buffet breakfast for 2@Latest Recipe and
-1 drink per person per day [@Chill bar on river view or @Latitude 19 near lobby]
-Free wifi& late-checkout 4 pm
-Mostly upgrade to Grand Deluxe Room
September 23, 2013