Rated 5 out of 5 by lbennett Excellent Service
I am a frequent traveler and always choose Le Meridien Philadelphia when I have the option. The staff takes every opportunity to make guests feel welcome, and the service is incredibly personalized. Zafar, one of the room service runners, always strives to provide the highest level of service, remembering every preference of his guests. This is just one example of the great service at Le Meridien, and I recommend this hotel to everyone traveling in the area.
August 6, 2013
Rated 5 out of 5 by Shaung Great Philadelphia Hotel
I love this hotel, i stay her once a month and everyone remembers who you are. The bar and Amuse has great food choices. I suggest Palm Frits. The steak is to die for. The Bartenders are attentive and great. Sherwin and Ashly especially.
December 9, 2014
Rated 5 out of 5 by BigBill Best of Philly SPG
Philadelphia has a wide range of SPG products and we have stayed in basically all of them, We prefer this one for several reasons - it is a great location, the restaurant is top notch as a Bistro and for breakfast. The staff looks after you in the hotel. The hotel is surprisingly quiet and the bar has excellent prices (PA is notable for near-Utah liquor laws). A converted YMCA, there are all sorts of sizes and shapes for the rooms, we have stayed here at least 10 times now and have seen all types up to and including a 2 BR suite. The hotel is true to the Le Méridien French roots with a Euro feel to it.
June 12, 2013
Rated 1 out of 5 by AGT2456 Terrible SPG hotel
This is the worst SPG hotel in the entire Starwood portfolio. Not only is the staff unresponsive after multiple attempts to fix an issue with missing points but they completely messed up my room service order during my staff and they failed to recognize my SPG status. I've stayed at the hotel many times and yet they continue to blame their "slow" system for consistently downgrading me. The hotel rooms are nice but if that's the only thing you care for, there are many other hotel rooms in Philadelphia which are of equal caliber and have far better service. This is a very poorly run hotel and is by far the worst Le Meridian and SPG hotel I have ever been to.
November 17, 2014
Rated 5 out of 5 by HopSingPreDestiny Hip and Relaxing
Amidst the chaos that came with a sold out LeMeridan due to the Philadelphia Flower show (I did not partake of the show), the staff performed like it was a well oiled machine. This is not your blue-haired, stuffy, smug, paisley and gold inlay draped hotel...oh no...it's hip, new-age, and you recognize it the moment you walk into the lobby. Sure it might be camouflaged in the old YMCA building but the updated features make this place fresh. Try Amuse and ask for Michael or have a sip at the bar and ask for Willie to make you a cocktail that's right on par with the speakeasy that have been sprouting around the city.
March 5, 2013
Rated 5 out of 5 by FiDiBrian Wonderful, unique hotel
Typically unique and beautiful Le Meridien. Despite a sell-out, staff was able to find me a wonderful suite as a Platinum SPG member. Staff is attentive and in-room dining was very good.
June 20, 2013
Rated 5 out of 5 by EricLM Thank you
The hotel has been great so far. I am sure it will stay that way. I want to comment on two staff. James at the front desk and Eric at the restaurant. Both have been friendly, funny and helpful and are great example of how people in the service industry should be with guests. It is also genuine. I am also in the service industry and look for these high standards where I go and insist on them at my own company. Thank you for a pleasant stay
November 22, 2014
Rated 5 out of 5 by JSS12 Excellent Hotel for Center City (Downtown Area)
I stayed 3 days 2 nights on business and the entire stay was an absolute pleasure. The staff were friendly and eager to help out with directions and restaurant recommendations. Gym was small but adequate. Only issue is that they charge $10 per day for wifi - I think this should be free at this point.
January 10, 2012