Rated 2 out of 5 by Komakino Paper thin adjacent room door
We stayed here last weekend and had a room with a connecting door to the adjacent room and we could hear everything in the other room. They weren't being loud in the other room, but you could hear everything perfectly. It was too late in the night to change rooms.
If it wasn't for the ridiculously loud air conditioner we would've never fallen back asleep.
We mentioned our complaints when checking out the next morning at the front desk and they said "oh sorry to hear that", and thats all.
Also our room was missing an ironing board. We were going to a wedding and needed one. Called and made the request and the front desk said one would be right up. We never saw the ironing board.
Room was clean and bed was very comfy.
August 29, 2012
Rated 3 out of 5 by Gary2001 Great location, No SPG recognition
I checked in late for a 1-night stay. I asked about special amenities for Platinum members and the guy checking me in said they had none at this hotel. He then mentioned "by they upgraded you to a suite", but when I got to the room I found it was not - very weird. The room was nicely designed, but pretty dated. Location is great, though.
When I asked in the morning again about Platinum amenities the woman at the front desk said she'd be happy to deduct $10 from my breakfast charge. I later found out she "redeemed" my standard welcome points award for that.
February 28, 2013
Rated 3 out of 5 by Emtb Disappointed
A beautiful property that just disappoints. In an effort to save money, rooms do not have heat or ac turned on prior to a guests stay. Middle of the summer, 95 outside and my room won't cool down below 73 bc the thermostat won't allow the guest to turn ac below a certain temp or to turn fan above low. Middle of winter and the room is in the mid 60s when you arrive. Crazy.
And then the restaurant.. Service at its worst. Never a hostess to greet you. Slow service when you can get it. Nothing like standing at the omelette station only to get ignored because the same chef cooks the omelette to order for the buffet as well as orders sent in by the wait staff. I am DONE with this property. If I wanted crappy service I can pay less elsewhere.
February 23, 2013
Rated 5 out of 5 by richardc020 Amazing
Everything is grand about this property: stunningly clean interiors, great lobby, superb location, wonderful staff friendliness, modern sleek building, free WiFi in guest rooms, 2 great restaurants, Red Line Central station just 3 blocks away, MIT is adjacent, Star Market (a Shaw's) is in same building, very safe area, Green St Garage 2 blocks away for cheaper but clean safe parking, Le Meridien-level rooms, snazzy lobby, rooftop garden is often forgotten but amazingly great, everything is just perfect.
February 22, 2012
Rated 5 out of 5 by KansasNate Nice modern business hotel
Located right near MIT, the Le Meridian is a modern business hotel with good views of cambridge from the upper floors.
Service is a bit cold, but efficient. This is a hotel that caters to business visitors. Room decor is very modern.
Dining tip: The poorly named "Thailand Cafe" around the corner actually makes delicious Sichuan cuisine. Takeout mapo tofu is delicious. Also Flour Bakery is a short walk away and great for breakfast.
November 11, 2011
Rated 5 out of 5 by CandiceLH Beautiful Hotel
My husband and I stayed here for a little weekend getaway and were pleasantly surprised. The property is beautiful and just a short ride over to Boston. We were worried it may not be easy to get a cab over, but were happy to find cabbies lined up waiting for us! There was also a lot to do within walking distance in Cambridge as well. Overall, I'd stay here again and recommend it to others!
August 1, 2012
Rated 4 out of 5 by Sadman good property in a good location....
recently had a 2 nights stay on a c&p rate....the taxi ride from the airport was about $35....
we got into the hotel pretty early in the morning & were expecting to wait a few hours before we got our room....but not only did we receive an extremely early check-in (around 7am) but as a platinum member i got an upgrade to a corner suite....
the suite was very spacious but the air conditioning unit was a little noisy....also, the bathroom was near the suite entrance & not in the bedroom....this was a little inconvenient....
was offered a choice of either 500 points or free breakfast....i took the points since we had breakfast plans on both days....
there is a star market in the same building as the hotel as well as a budget car rental location which worked out extremely well for me since i had to pick up my rental car from there....
lots of restaurants & shops within walking distance....
i wouldn't hesitate to stay here again....
May 29, 2012
Rated 5 out of 5 by TJoey Perfect stay
The welcome staff was so welcoming and the room is appointed very nicely. The only thing I wish was a better were the bathrooms. They were a little dated. However, you can't beat such friendly staff and comfortable beds! Had a great breakfast the next morning too in my room.
August 16, 2012
Rated 5 out of 5 by IOWA1 Feeling welcome
My son and I were in the area for the first time to visit MIT and he chose Le Meridien . We were very happy with your location and the comfort that your hotel provided. We even ordered take out and the front desk could not have been more helpful with that or any other questions we had. We checked out and planned a campus visit and they offered to keep our luggage and call us a cab when we were finished. We had a wonderful stay and will be sure to stay with you again and tell anyone who is interested what a wonderful place Le Meridien is. Thank you. It was our pleasure.
August 5, 2012
Rated 4 out of 5 by deerisle Great location, comfortable room, buffet could use improvement
This property is in a great location right in the middle of Cambridge. It is near the Red Line (T) and the #1 bus to Boston. It's also very close to MIT and fairly close to Harvard. There are a variety of restaurants in the area at all price points.
I had a great experience from the staff from the moment that I checked in at the front desk. They found a platinum upgrade for me (decent sized suite), and the room was very comfortable. The bed was very comfortable, and the room clean.
The only downside was the buffet breakfast. The staff was very pleasant and tried hard, but there were many items that had run out on the buffet, and it took about 10 minutes for them to be replenished. The coffee was not hot despite coming straight from the small pot. The platinum amenity only includes the continental breakfast which would normally be okay, but the pastries and bagels were the quality that you'd expect in the frozen section of a budget grocery store. Once the fruit and berries were replenished (after 10 minutes), it was okay but disappointing. The staff tried very hard to make up for the lack of food quality, so I was left to conclude that the problem was the lack of poor supervision by the chef.
Would I stay here again: definitely because the location is so good, and the room was very comfortable. Hopefully I just experience the buffet breakfast on a bad day.
April 26, 2013
Rated 2 out of 5 by gnk61 Disappointing
As a frequent Starwood guest this hotel was disappointing. Although the price was high, even for Boston, I expected a level of service to justify the expense. The valet wasn't exactly valet when your told to lock your car and bring the keys to the front desk. Additionally, right outside the lobby was not very clean. The room had a mini-bar that had the computer system and wires exposed while the tray above the mini-bar, that displayed an array of candy and nuts, was half empty and disheveled. Unfortunately upon check out they wished to charge us for 5 items removed. When we informed them of the situation they did remove the charge but tried to explain that it was motion sensitive and that you can not replace the items. There was no turn down service. there was no assistance of baggage to the room. retrieving our car was tiresome as the phone to the valet did not function and the process was inefficient. The seat in my car had been adjusted which I find unusual. Valet parking overnight was advertised as $28 while we were charged $32. When we needed a cab, there was no assistance we had to walk down the street to catch one. The bathroom and design of the room had a bit to be desired and I found it tired and in need of refurbishing. I enjoyed the Le Meridien in Boston however this one does not meet my expectations for a hotel that charged $500 a night. I wont be back.
August 8, 2012
Rated 5 out of 5 by Lauren13 Great Location, Great Comfort
I recently stayed at this hotel to attend a conference at the Microsoft Center in Cambridge. I arrived a day early so that my partner and I could sightsee, and we were not dissappointed. The hotel is conveniently located near a T stop, and walking around the University Park area was great fun.
We were really impressed the moment we arrived at the hotel with beauty of the lobby area, the friendliness of the staff, and the ease with which we were set up in our room soon after. The room was very comfortable and stylish, and the view of metro Cambridge from our room was beautiful. I will be staying here again for next year's conference!
April 29, 2013
Rated 5 out of 5 by rock1961 Great stay, great dinner!!
Only stayed one night but we will definitly stay here again. The hotel was very clean from top to bottom, great staff, very helpful, room was larger than most in the Boston area, great beds and my wife is still talking about the pillows. We had a fantastic dinner at Sidney's Grill and superb service from Patrick & Chris. Chris gave us lots of info on the area, took care of setting up our taxi so it was there as we finished dinner, just a great guy and great service. We're already planning our next stay. Le Meridien will be our new Boston destination..Thank you!!
November 22, 2011
Rated 4 out of 5 by BevM Very comfortable hotel in Cambridge
I recently had the pleasure of staying at this hotel when visiting clients in Cambridge's biotech area around MIT. The hotel room was extremely well appointed. My bed was very comfortable. I was upgraded to a corner jr suite, and it had lots of windows, a large couch and coffee table as well as an extra table to work on. I was extremely happy with the room itself and would definitely stay there again.
I had breakfast in the restaurant, and it was also very tasty. The service was quick, efficient and polite. The coffee was excellent.
My only complaint about this hotel is that it does not have the most inviting bar in the evenings. It is part of the restaurant, and does not have that comfortable/loungey feel to it that most le Meridiens have.
January 24, 2013
Rated 5 out of 5 by javs7773 MODERN. CLEAN. AMAZING!
I recently stayed at this hotel en route to my vacation in the Cape. I chose this hotel because of the amazing deal I got. Everything about this property exceeded my expectations. The hotel and rooms are clean, birght, spacious. The staff is friendly and welcoming. The bed was super comfortable. So much so that I didn't want to leave the room. I honestly can not say a single bad thing about this property. I loved every minute of my stay.
July 10, 2012
Rated 4 out of 5 by TamTam Room great except for carpet
Liked this hotel very much. Location was excellent. The room was very nice and being able to open the windows was great. My only complaint was that the carpet smelled and was in dire need of a cleaning. It smelled like dogs had been rolling around on it and the white socks I was wearing became very soiled on the bottom from the dirt.
July 16, 2012
Rated 4 out of 5 by itsems Should've stayed here all along ..
I travel frequently to Boston. The hotel is well-kept, modern, fresh. Service is absolutely excellent: Daniel at the front desk (who assisted extensively & thoroughly w/ a reservation error) is extraordinary, housekeeping & restaurant staff are wonderful. Truly a bright / modernly comfortable hotel. Must return, will return!
February 2, 2013
Rated 5 out of 5 by CanuckTraveler A very unique hotel
Love, love, loved my stay here. Such a great property. If you are looking for a unique property with a bunch of history then this is your location. With all this character you do lose on some comforts like a big elevator or larger rooms and theres really no parking.
February 17, 2012
Rated 5 out of 5 by Sanshay Very attractive room
The room was beautifully decorated and very clean, with comfortable beds, handsome drapes that kept out the light and really nicer than I expected. The staff at breakfast was friendly and pleasant and we enjoyed the French toast and pancakes.Dec
December 21, 2011
Rated 5 out of 5 by Dalkey33 Highly recommend.
Exceptional sophisticated, understated small hotel. Great location, accessible to both Cambridge and Boston. Wide variety of restaurants and entertainment options in the immediate area. Will definitely return.
August 30, 2012
Rated 4 out of 5 by Cwi5 Excellent hotel, pricy parking
Overall, our stay was pleasant and relaxing.
The parking rates are a bit outrageous, but that was the only negative.
July 28, 2013
Rated 5 out of 5 by NancyB Great Price
The hotel was a little out of the way, but still within walking distance to the locations that we needed to be for our business trip.
December 12, 2011
Rated 4 out of 5 by jenc The staff is exceptionally good
This hotel is attractive and comfortable and has an especially handy location. The staff here is also exceptionally good.
December 7, 2011
Rated 5 out of 5 by Mike25 Great stay
Great SPG recognition. I was upgraded to an amazing room. Staff was extremely helpful and professional. Food was decent.
April 25, 2012