Rated 3 out of 5 by LJasa Please fix the AC in the rooms
I have been to this hotel 3 times in 2 months and will stay there in the future due to proximity to my work site. The AC is so loud that I don't get a good nights sleep. I have been told that the hotel is aware of the situation. I would have preferred fixing/updating AC units in rooms before remodeling the lobby. For the room price, the AC issues are not excusable.
August 14, 2015
Rated 5 out of 5 by GG2005 Staff were exceptional!
The front desk staff were more like concierge than front desk. I want to especially thank Vany. We arrived on a 90+ degree day and were instantly offered water. Parking is very convenient and affordable at the hotel. However, when I had a problem with swiping my hotel pass, Vany left the front desk to walk down the street to help me. I am a sabbath observer and the staff were all wonderful and proactive in helping us with this.
We found having a major supermarket in an adjacent building to be helpful.
The location of the hotel in a park like setting at the north end of the MIT campus and only a short walk to Mass Ave was very convenient.
The hotel rooms were very comfortable and the maids staff very helpful.
This is an extremely well run hotel.
I would definitely stay there again.
August 9, 2015
Rated 5 out of 5 by StevensVT Superb service & staff, Excellent location
Great location in Cambridge, walking distance to MIT, Kendall Sq. easy access to T gets you anywhere in town.
Superb staff, very helpful and knowledgeable. An error made with room service was handled very professionally, personally, and above expectations.
Le Meridien Cambridge has always been a favorite hotel of ours in Boston area, this stay the staff went above and beyond.
August 3, 2015
Rated 5 out of 5 by Ken10 Great stay in Cambridge
This is a great hotel in a fabulous location - right next to MIT and an easy walk to Harvard. Great restaurants and night life. We had our two daughters with us, both of whom are recent college graduates, and we all had a great time.
July 14, 2015
Rated 3 out of 5 by jlm51 Some issues
A few missteps - I put the door hanger out for them not to clean my room, but they did and then left me no washcloths. Air conditioner very noisy so poor sleep experience. Bathroom with inadequate lighting. However, staff very nice and helpful and welcoming. Our meeting experience was excellent. Food very good
June 21, 2015
Rated 4 out of 5 by Jordan4540 Exactly what i was looking for
The hotel was very comfortable, and located conveniently to the metro and a quick trip to downtown. The people were friendly and everything went smoothly.
April 28, 2015
Rated 3 out of 5 by jmcPlatinum Does not live up to the Le Méridien brand
The Le Méridien Cambridge-MIT property does not meet the standard of European luxury that the Le Méridien brand stands for. I've stayed at several around the world..
My main issue is that the Infrastructure needs to be maintained and upgraded:
- AC/Header sounds like an airplane engine. I have to wear ear plugs to sleep.
- Heater stopped heating in the middle of the night. Cambridge is 12°F outside! Thankfully they offer a decent duvet.
- While the bathroom is renovated, the original tub basin and water controls remain. These look borrowed from a low end motel.
- The hydraulic-lift desk chair sank slowly when I sat on it; bottomed out after about a minute.
- No water bottles in the suite when I checked in
This property is should not be classified as a SPG Category 5 hotel. Maybe a 4.
Otherwise, the location of this property is fine for my needs, so I'll continue to come back. (This is my fifth or sixth stay). However, I'd be much happier if they addressed these issues.
February 9, 2015
Rated 5 out of 5 by Scmissyd Great hotel
This hotel is excellent with a perfect location to Harvard and MIT. The staff is fantastic. Special thanks to Tiffany McClymont and Daniel Bennett for helping fix a reservation mistake of my colleague. They were super helpful and made the process smooth, which was much appreciated. If you are in Cambridge this is a great place to stay.
February 6, 2015