Rated 5 out of 5 by AV8R212 Top Notch
From the moment you arrive the attention given is rare for Panama. I have been staying at this hotel for the past few years and with each stay I become more convinced that it is one of the finest properties in Panama. From the bellmen to the propery manager and everyone in between there is one constant, making sure that its right, and if its not they will work to make it right, something that I had not found at another property in Panama and Ive been doing business in country for over 10 years. I plan on returning next month and I will be returning to this hotel.
Thank you to the staff and management of Le Meridien Panama. Keep up the great work.
August 12, 2014
Rated 2 out of 5 by supatight80 Service needs improvement.
I am not going to go into details as issues had been resolved through intervention from Starwood. As other platinum guests have mentioned, they need to improve the quality of service the hotel provides to their guests. One of them is that if a guest has concerns regarding service (e.g. missing a wake up call), it should not be brushed off, as if it's nothing. And waiting and waiting for management to get back to me regarding my concerns.
Having said that, EXCELLENT platinum recognition. Platinum Guests get upgraded to their gold/platinum suites, great lounge with free breakfast, etc. I would still recommend this hotel because of the platinum benefits.
September 1, 2014
Rated 5 out of 5 by PacointheMoon Inconditional Excelence
Always, each and every single time.
If there are surprises, they are good ones, only.
I do not have the ability to express it fairly with words but it's a Champion Hotel with a Champion Staff.
There isn't any other hotel where I feel so confortable, Worldwide.
Thanks to all !!
July 20, 2014
Rated 5 out of 5 by LDFalco No better place to stay in Panama City
Le Meridien has the best of all worlds when it comes to hotels in Panama City. The location is the best: right off the main thoroughfare of Avenida Balboa, and on Cale Uruguay. So wherever you need to go its is quite easy to get on the main road and for any evening entertainment, the Calle Uruguay scene is the best. The room is so well appointed, with beautiful and comfortable furniture. large falt screen TV's and a great bed. More importantly, especially here in Panama, great air conditioning and great water pressure in the shower and tub. The buffet breakfast surprised me with some exquisite steak and onions! The bathroom amenities must be mentioned. They were great. I even inquired the hotel to inform me where I can buy regular size bottles of the shampoo/conditioner, bath gel, and body lotion.
August 25, 2014
Rated 5 out of 5 by oglaria1 Excellent Service & Great Location
The hotel was impeccable, Andrea and her staff made sure all my needs were satisfied. The gold suite is huge, the living room area is perfect for small meeting and to get work done. Not my first time stating there and definitely won't be my last.
August 11, 2014
Rated 5 out of 5 by AM082014 Simply Elegant
Hotel has great "old world charm", yet sophisticated and sleek. Rooms and bathrooms are large are very well appointed. The staff, without question is SUPERB!!
August 8, 2014
Rated 5 out of 5 by KL27 Excellent small hotel
This is an outstanding small hotel in a convenient location. The rooms are well appointed and comfortable. I found the staff to be friendly and helpful, and to seem genuinely interested in providing service. The food in this hotel is excellent - having stayed here twice, I can say that all food and beverage offerings during both visits were fresh, well prepared, and tasty.
July 17, 2014
Rated 2 out of 5 by UnhappyGuest This used to be such a great hotel..........
After having stayed since the Le Meridien opened I am sad to see how this hotel is going down hill. The Hotel has an ongoing problem with their Internet which even frustrates their own staff. My Stay between Feb 19th -22th was the worse stay ever at this hotel. Upon check in the internet ( of course) once again did not work. It took the staff 90 minutes trying to figure out resulting me in moving to a another suite.
Same problem happened again plus the fact that the toilet did not work.
This wonderful property is mismanaged and going South. I wil NEVER stay at this hotel again. I feel so sorry for the local staff but this hotel does not deserve to be in the Starwood collection. I have never written such a negative feed back on a hotel and hate to see it how a Wonderful hotel is going down.........I willl never return to this hotel after my loyal support for years
February 24, 2013