Rated 3 out of 5 by epnavy Good experience but lacks clean towels
My stay was pleasing except the bath towel has yellow stains on it makes me sick. The other problem was that the front desk staff did not acknowledge my SPG status and didn't give me the benefits I should be receiving.
May 13, 2015
Rated 5 out of 5 by usa2424 Bar is great!
The Bar Manager and Chef were very accommodating and inventive with their menu. The Bar Manager is the best mixologist I've encountered in a hotel.
May 1, 2015
Rated 5 out of 5 by eddyk11 wow! club staff really made a difference!
i have stayed in this hotel for over 15 times and i love this hotel so much for the decor and the environment, it is a beautiful hotel on a beautiful mountain!
but the club staff really made a difference in the last 2 stays, karo and gail are so welcoming and so friendly, they just enhance my stay during my stay at le meredien xiamen. smart and beautiful, they are very serviceable and they know what i need before i even ask for it, the service is simply faultless and irreproachable.
i wish them the best of luck in their career and looking forward to return to this hotel.
April 23, 2015
Rated 4 out of 5 by AmbassadorMember Excellent service at the Club Lounge
Club Lounge Marygail and Karolina were friendly and helpful. Having them around definitely made my stay at the Le Meridien Xiamen more comfortable as they understand certain cultural nuance that may be harder for the local staff to pick up or understand. I definitely recommend any non-local guest staying at the property to get to know the two Le Meridien Xiamen Angels.
February 1, 2015
Rated 5 out of 5 by Jiwang Excellent service
I am very appreciated with good service of Xiamen Le Maridien, especially I got good accomodation and warm greeting in Lounge from Karolina, Guest relationship officer and other staffs.
January 12, 2015
Rated 4 out of 5 by Haowei Quiet place and good new year count down party
Quiet place. Good sleep quality. Gym and swimming pool was nice as not many people were in there. The jacuzzi near the swimming pool was superb, the water force was great and the ones that could lie down were especially relaxing.
January 8, 2015
Rated 5 out of 5 by Limerick Excellent staff from the Top Down. A home away from home.
I have stayed at this Hotel on numerous occasions and I want to say that I really enjoy coming here. I am made to feel welcome as soon as I arrive. The staff is friendly (always a smile) and courteous. Professional without being overbearing. From the managers to the waitresses to the cleaning staff I cannot say enough, except to say, THANK YOU. It is located in a beautiful setting (you feel like you are in the middle of the country) yet only a quick taxi ride to the center of town.
October 12, 2014
Rated 5 out of 5 by kent165 This Hotel has a great staff
Excellent service from all the staff members
September 13, 2014
Rated 5 out of 5 by mable79 Great ambience!
Had a weekend escapade from a buzzling city of Shanghai. Great location as it is away from city center, saw couple of visitor complaining taxi but this is the purpose having a hotel away from city! Getting taxi not that difficult but avoid peak hours. Good services from all associates, warm! Thanks to the Manager (from Singapore/Malaysia) who guided me, he speaks fluent english, cantonese, mandarin etc.
August 11, 2014
Rated 4 out of 5 by Visitxian A good place for relax and holiday
very quite with beautiful view in the hill, good hotel for your excape
August 4, 2014
Rated 5 out of 5 by kent165 This hotel has an excellent staff
On this trip I also stayed in Shanghai and Hong Kong, but the best experience was at the Le Meridian in Xiamen because of the professionalism and attention to detail by the stall
July 26, 2014
Rated 5 out of 5 by chinabluejet GREAT SERVICE
RECEPTION DESK & CONCIERGE STAFFS VERY FRIENDLY, HANDLE GUEST WITH SMILE ALL THE TIME EVEN WHEN ALOT OF GUESTS
July 12, 2014
Rated 5 out of 5 by Jedy Perferct Services Experince
Perferct Services Experince
July 8, 2014
Rated 5 out of 5 by Jedy This hotel is very great features
all of the hotel employee has excellent. such as: Cliff, Teo, Appollo, Albert, Vicky, Gary, Ivy, Kyr, Matim, Jojo, Sharon, cameline ..
July 8, 2014
Rated 5 out of 5 by Snowboarder Up to Western standards
Very comfy room. Excellent restaurants.
One comment - duvet on bed much too heavy. Asked for lighter blanket - didn't happen.
July 5, 2014
Rated 3 out of 5 by Jo1205 This hotel is stylish
Each room can see the great view with forest!
the bar is quite nice as well, but it closes too early which is abnormal! Normally should be until midnight at least.
By the way, the breakfast needs to be improved! At the beginning the breakfast was very nice, but now seems a bit lousy and less fresh than before, hope you can improve this important point!
July 2, 2014
Rated 4 out of 5 by jvye Great Service in Exec Lounge
Stayed for three nights with my fiance to site check for a possible wedding venue early next year. The hotel is well maintained and the rooms are quite comfortable.
I want to make it a point to say the Executive Lounge Manager, Martim, was incredible for our stay. He went out of his way throughout the trip to answer any of our questions as well as gave us a tour of the villas.
June 4, 2014
Rated 4 out of 5 by Ihateadvice Lusxury in the lap of Greeneryb
The hotel is within 10 kms of the airport and in lush green hilly environment .. a pleasant surprise for any hotel in China .. Added to that the staff were extremely friendly . I must mention Martin and the other staff at the Club lounge who made the extra effort to make you feel wanted.
May 24, 2014
Rated 3 out of 5 by BusinessTraveller2020 Slow and expensive WIFI, no taxis and no help with luggage
Hotel is fine if you want to arrive and stay in your room, although the odd multi-coloured lights in the bedrooms are very strange. The club rooms are exactly the same as the normal rooms. The WIFI is really slow and I object to having to pay for WIFI in China as most hotels provide it as part of the service. To pay for WIFI and it be poor is just rubbish. And the queue for taxis is diabolical - in the evening we waited for over an hour to get a taxi and gave up in the end, not meeting our friends. Apparently taxi's just don't want to come up the hill - in which case don't you think it would be better in peak times to lay on a shuttle to a place where taxis do want to pick you up??
May 22, 2014
Rated 5 out of 5 by George35 Great Chef
responsive chef, made great salmon dish for traveler having problems with Chinese fare.
May 19, 2014
Rated 5 out of 5 by SBeck789 Will return to this hotel
I enjoyed my stay at the Xiamen Le Meridien. Great hotel and customer service at a reasonable price.
May 10, 2014
Rated 5 out of 5 by Libras Best SPG Service
provide best service for SPG members
April 29, 2014
Rated 5 out of 5 by peggylololo Appreciation to the Staff
Tao Chee Hong - good management and efficiency
Tony Wang - always have a smile on his face to assist guest. Extremely helpful.
Happy to stay here for 4 days.
April 23, 2014
Rated 5 out of 5 by KenZhu85 Excellent hotel with excellent service
This is my first time being Xiamen and this hotel left me deep impression. This is a very good hotel at every aspect. Staffs are very professional and always be prepared for service. Room is quite large and breakfast is quite delicious.
The only thing is the hotel is at middle of a hill and you need ask concierge call a taxi for you before you leave. Anyway, i will be back again if I come to this city.
April 15, 2014
Rated 4 out of 5 by Brian2014 Nice hotel
This is a nice hotel, the buffet breakfast and lunch were good. They even had tacos for lunch!
The room was really nice, with balcony looking over wooded area.
Only downside is the hotel is on a big hill and so if you want to go out, you need to walk a while or take a taxi.
February 8, 2014
Rated 4 out of 5 by LuRi Winter in Summer Paradise
Me as a SPG Platinum i am used to stay in SPG Hotels and choose quite often the LeMeridien.
i went to Frankfurt, QingDao and SanYa to LM.
But the Xiamen LeMeridien was really the best expierence. The whole area around the hotel is amazing. The location is really nice, within the City it’s like a small park for relaxing and refreshing all senses.
i had a very warm welcome and a small briefing about the city and some attractions which I should visit. All Recommendations by Mr. Jeffrey Looi were gold worth.
Further I think he really take good care of me and my girlfriend and didn’t give me any reason for complains.
Also I would like to thank Mr. Alexander Lopez for the nice experience and warm welcome.
The club lounge in the LM also fulfilled all of my desires.
But I have a small problem. My Girlfriend loves your pillows, they are soooooo comfortable. Now she want to have the same pillow for our home
November 20, 2013
Rated 2 out of 5 by herve Not as good as I was hoping
Overall, Le Meridien in Xiamen was disappointing:
1. we arrived at 16.00, and one of the two rooms we booked was not ready
2. no fruits/flowers/stationary in the room
3. no international newspapers
4. the breakfast buffet was disappointing for international guests: fresh juices/cheese/cold meats/grill... were of low and cheap quality
5. level of tidiness/cleanliness was slightly below expectations
6. malfunctioning phone in the room
Overall, this hotel is disappointing: in spite of the great settings, it is below what most international hotels offer in China, and does not live up to Le Meridien brand image.
November 8, 2013
Rated 3 out of 5 Beautiful but Inconvenient
The environment is absolutely beautiful, set on a serene hillside away from the city noise and polution. This is a great hotel for a 2 day getaway if you don't plan to venture out. However, I stayed here for 11 days on business. The the inconvenience of hailing a cab from the mountain top became ever so annoying. The buffet wasn't bad, but the same thing for 11 days, you can imaging.
August 9, 2013
Rated 5 out of 5 by Nevermind13 This is the best place to be !!
Excellent location and hotel rooms and interiors are very elegant. Staff are very good and excellent attitude and really enjoyed the Executive Lounge services and fantastic shuttle service ...one of the best SPG hotels to be in ..matches its 5 star rating.
Excellent Guyz ...to all at Le Meridien Xiamen ..keep up the good work!!
May 20, 2013
Rated 5 out of 5 by ANNE GREAT HOTEL
Excellent amenities and service. Great price and location within the City.
April 14, 2013