Rated 2 out of 5 by Paul317 Platinum Members Beware
I have just checked in at the Xiamen Le Meridien Hotel. Someone needs to get the GM to respond to this. As I arrived and waited for the taxi to give me change, for at least 3 minutes, yet I see 3 bell boys standing 15 feet away from me, chatting their way through. No one has come to my attention, opening the door for me (I don't need this, fine), nor getting my luggage out from the trunk (now this is just ridiculous). I actually had to take the luggage out by myself. This could be an excuse if I arrive and leave no time for the bell boys to respond to open the trunk for me, or if they are far away, but NO, my taxi was parked there for 3 minutes, and the entire time, NO ONE came to my attention. This is simply unacceptable!
In addition to this non-sense, I have been staying here at least 10 times, yet I have only been upgraded to a suit once. This is quite sad that this hotel doesn't understand nor owner its frequent customer. I came all the way to this property not because of the service, but due to the overall quiet and serene atmosphere, but now, the service is so bad that I am willing to give up this and go to the Sheraton.
December 11, 2012
Rated 4 out of 5 by Ben2012 Great to be home
It has been a while since I was back in Xiamen, and to this hotel. Most of the staff I knew have also changed, but I was glad that I was still given recognition when I arrived. It's a good feeling to be remembered, and it feels good to come back to my home in Xiamen.
November 5, 2012
Rated 5 out of 5 by Jarrah Wonderful Hotel : Le Meridien Xiamen
What a wonderful stay we had at the Le Meridien Xiamen. It was a work trip for myself but my family accompanied me. It’s the third time I’ve stayed at the Le Meridien Xiamen and will most certainly return on my next visit to Xiamen.
I love the location of the hotel, nestled in nature it makes a very pleasant change to spend several days in the hills, surrounded by trees. The morning walks before breakfast are a very relaxing way to start the day.
The staff are an excellent team of hospitality professionals. The check-in and check-out staff are very professional, Eric was very helpful when we checked in and is very personable.
The food at the Chinese restaurant is some of the best Chinese food I’ve eaten in my 10 years of living in China, several of the dishes were better than my favourite Cantonese restaurant in Shanghai (where there is significantly more restaurant competition).
The service at breakfast was exceptional, with all the staff very attentive and very service oriented. In particular: Yusuf and Saffian. I had Eggs Benedict on 2 of the mornings and they were absolutely perfectly cooked. From speaking with other business leaders in Xiamen the Le Meridien has a very good reputation for F&B within the local community and from my experience this is quite rare with (even) 5 star hotels in China.
The local staff at the business centre were very helpful and attentive, especially with our two young boys (5 & 7 years), helping to pour them drinks and serve them food.
Thank you again to all the team at the Le Meridien Xiamen for helping to make our stay a very memorable one.
August 7, 2012
Rated 5 out of 5 by MarkP Le Meridian, Xiamen - June 2012
This is a wonderful hotel. It was very comfortable and the staff were all very helpful and couldn't do enough for you
The hotel is in a quiet location amongst the trees but the hotel provide morning transport to the ferry port from where you can visit anywhere on the island. They also provide transport up and down the mountain to/from the hotel. The room was spacious and comfortable. I didn't use the restaurant as I used the club lounge instead, so I can't comment on the food (the Choice of food in the lounge was limited but tasty)
June 27, 2012
Rated 5 out of 5 by ET911 Nice hotel with pleasant surroundings
Staff were very helpful, very brightly lit hotel lobby situated on a hill out of town. Highly recommended.
June 24, 2012
Rated 5 out of 5 by Fanfan Sure I will stay HERE next time in XIAMEN
I came to this hotel after a very tired business work. And, I got fueled and refreshed by the good food, fresh air near mountain, kind staff and comfortable showering and sweet sleep. The TV Channel is very good, too.
LOVE THIS PLACE~~ Hope SPG could be admitted to deay the check out times:)
June 20, 2012
Rated 5 out of 5 by Ben2012 Great experience every time
I have stayed at this property multiple times, and it continues to be my first choice of hotel when I visit Xiamen. I was able to stay in the 2-floor villa with family last time, and the experience was incredible. Just enough tranquility to offer privacy, but close enough to enjoy the facilities at the main building.
April 28, 2012
Rated 5 out of 5 by Sere One of the best hotel in China
I stay in many hotels in China and around the world and I have to say that this is the best hotel! I only stay there for one night but the room, all the staff was very friendly, helpful and competent. The hotel is also very beautiful. I'm very surprise by the quality of service I got there and really wish many hotels, especially those in Chian learn from Le Meridien Xiamen!
Thank you and good job!
April 11, 2012
Rated 5 out of 5 by Larhag Sevice is excellent
As a European person working as a VP in Quality in an International company with over 25 years experience of travelling, I can really recommend this hotel. This was the third time over the past 12 months I stayed at the hotel and the overall experience is always excellent.
I want specifically point out the extraordinary service level of the staff, well educated, polite and helpful and good in English. I would specifically like to mention Wesley who really helped me out in a tricky situation with a lot enthusiasm and dedication going beyond that was expected to ensure everything went well for me. Thanks!
April 2, 2012
Rated 5 out of 5 by Jezz stylish hotel
The front desk staff were great and eager to please. Cookie and Steady were especially helpful in helping me book bus tckets and following up to ensure that we had a pleasant stay.
The lounge staff in comparison were not so attentive which was disappointing and there were often tables that needed clearing.
March 25, 2012
Rated 5 out of 5 by Hujia Excellent family holiday experience!
May family and I spent a four-day holiday in Xiamen between Christmas and New Year. My parents had been to Xiamen many times before, but it was first time for me.
It turned out that end of December was not a great season in Xiamen. But we certainly chose the right hotel. It made all the difference.
The location is quiet and close to a local park. The gardens look beautiful. The facilities are relatively new and well maintained. The indoor swimming pool and jacuzzi are amazing as no one seems to be using them. My family and I pretty much enjoyed the indoor facilities exclusively.
The food on offer was great too. We particularly liked the fusion restaurant which offers Chinese style deserts. Delicious.
The staff were helpful too. I complained about a travel agent located in the hotel lobby and the hotel manager offered to sort out the problem immediately.
Overall, although it is supposed to be a business hotel, it works well for lazy family holidays.
March 15, 2012
Rated 5 out of 5 by Ben2012 City oasis with great facilities
It's great how the hotel is on a hill, so even though it is in the city it still gives you the privacy and tranquility of being away from the hustle bustle. The staff and decor are excellent, and the club lounge facilities are superb. The villas give you a good resort feeling away from the main building, and offer a good contrast to the normal rooms.
January 5, 2012
Rated 5 out of 5 by ruth3 The staff services of this hotel is Fabulous!
The staff services of Le Meridien Xiamen is outstanding. They are very helpful and cheerful. The attitudes of the staff are very impressive, no matter is the front desk, concierge, or spa. Haven't said that the hotel itself is beautiful. Highly recommended.
October 30, 2011
Rated 5 out of 5 by OSHH quiet nice Hotel
The Hotel on a hill in a very quiet location most of the rooms have a balcony. You can sleep undisturbed at the open balcony door and at the morning you can hear the birds. The Hotel made me an excellent impression of the service is impeccable and the wish to be implemented immediately. The hotel bar is headed by a German Mr. Florian who mixes the world's best cocktails and an unforgettable charm and has great service. The friendliness of the staff and the cleanliness of the room I really never have in China as in Le Meridien Xiamen.
The Club Lounge is located on the 6th floor with a great service the staff speak perfect English and always try to make the impossible possible. Thank you to Mrs. Gail, Mrs. Karolina and Mrs. Rain I felt very well all the time.
In a next stay in Xiamen falls for me not hard the choice I will come back. Thanks you also to the Le Meridien Management you made a great job.
March 19, 2015
Rated 5 out of 5 by stefan90 Super Hotel
Super ausstattung, super service,
February 2, 2015
Rated 4 out of 5 by GiorgionichtArmani Ein modernes Hotel!
Das Preis-Leistungsverhältnis stimmt. Ideal für Geschäftsreisen.
November 29, 2014
Rated 5 out of 5 by OSHH Nice Stay
A really great quiet Hotel in the hills of Xiamen.
Not so far to the Airport and to the Hotspot of Xiamen. My stay was again fantastic, i would like to say special thanks to Florian, Ivy, Lilly, Martim, Jeffery and the whole Team of the Club Lounge. I had again a memorable stay at the Le Meridien. I hope to come back very soon.
April 9, 2014
Rated 5 out of 5 by TRUK47 Beste Lage in Xiamen
Etwas weg vom Trubel der Stadt mit FRISCHER Luft.
Freundlich und professionell
November 14, 2011
Rated 5 out of 5 by Kriss great stay!
very nice hotel , up on the hill! quiet place
October 11, 2014
Rated 5 out of 5 by Fismeu39 Excellent hôtel
2ème séjour à Xiamen et toujours aussi agréable
December 5, 2013
Rated 5 out of 5 by anb33 Great location
This is my third time in this hotel and I love it, great location not far from airport and far from the crowed. If you are looking for quiet time this the place to stay in. Service is great, I will definitely consider Le Meridien as my home base when I will return to Xiamen.
November 22, 2013
Rated 4 out of 5 by Chris91 Nice hotel
The hotel is really nice and located on a hill around the nature, wonderful.
Also i forget one of my suit in that hotel and they already send me back within three days, I appreciate :-)
October 10, 2012
Rated 5 out of 5 by shuishou 黑色的诱惑
July 31, 2015
Rated 4 out of 5 by IMKoo 环境优美
June 30, 2015
Rated 4 out of 5 by liaogz 初次体验sgp计划 几个疑问
May 7, 2015
Rated 5 out of 5 by wewe21 地點比較偏遠,酒店有小陽台 有特色
January 31, 2015
Rated 5 out of 5 by chenxihx 远超预期的难忘体验
December 4, 2014
Rated 4 out of 5 by WilliamHuang 硬件一流，服务还有进步空间
November 15, 2014
Rated 1 out of 5 by ERICFLORIDA poor service
November 3, 2014
Rated 5 out of 5 by Chris188188 艾美酒店的行政酒廊超级棒！
October 26, 2014