Rated 4 out of 5 by 8
Rated 5 out of 5 by Imtiaz Excellence all the way
I have been a regular guest at this hotel and never did I find any changes in the way the guests are treated right from the moment of check in until check out. The staff, especially Mr. Saqib at the reception in Le Meridien Towers Makkah has always been a wonderful person and always ready for any assistance.
September 1, 2014
Rated 3 out of 5 by Ghazali Once again the housekeeping service is very bad
I would request the hotel management to look into housekeeping services and improve the same. It is shameful to find such bad services that does not suites to 5 star hotel and a chain of SPG hotels.
Food again was not so good.
--->The used bath mat was provided to my room.
May 13, 2014
Rated 3 out of 5 by Ghazali Very bad hotel room service
Although staff at reception are excellent, providing service in the hotel room is very bad.
You need to wait hours and hours to get your request acknowledged or simply you need to forget.
Miss management in restaurant for breakfast was one of the worst ever scene I have witnessed.
May 12, 2014
Rated 2 out of 5 by Ahmed it is bad hotel
the main problem of the hotel is Shortage of staff. When i call to order some thing from the housekeeping its take long time to get it and some times its take 45 min.
February 20, 2013
Rated 4 out of 5 by omk966 The hotel is V. Good But ...!
I been to this hotel for the 3rd time. Only this time I went through shorcomings makes me to change the excelant image I had about the hotel. Why I am not sure but I think the reason they have changed the staff
January 26, 2013
Rated 5 out of 5 by Godfather2012 Appreciation
It was agreat experience, I was happy to stay there. Hotel is a bit far but free shuttle is provided. I recomment this Hotel to all my muslim brother.
June 12, 2012
Rated 5 out of 5 by abdan the hotel needs variety in food items
the hotel needs variety in food items , the staff in the restaurant is decent and the manager is very friendly
April 24, 2012
Rated 5 out of 5 by vohra fine experience
loved the restaurant , the rooms and the shuttle bus facilities
April 23, 2012