Rated 3 out of 5 by Toobad87 Service Problems
We stayed over a weekend for our wedding anniversary. The room was excellent, the staff was not. 1. I made 3 requests to have champagne waiting for us in our suite: it arrived late. 2. Sunday we ordered a simple breakfast through room service: coffee, OJ, granola and oatmeal. It took 4 phone calls and 1 1/2 hours to get our order. It was forgotten, then came after 70 minutes without any cutlery or sugar for coffee. Then cutlery was eventually brought, but with no spoons. Eventually we got spoons and could eat !!! 3. The appetizers and wine we had in the bar were not added to our bill. 4. Towels were stacked nearly ceiling high in the hallway outside our room for most of Saturday, until we called and asked for them to be removed. The response of staff to the issues was generally one of excuses. We did get the breakfast, part of the champagne and the appetizers free of charge. However, I was hoping to be wowed by the high level of service - no go. First time at a Starwood hotel and I was not impressed with the level of service. The three stars are because the design and comfort of our suite were excellent.
January 11, 2016
Rated 3 out of 5 by drc5 Not my taste
I tried this hotel due to the positive reviews in here. Hate to say but somewhat disappointed. Location is probably the best among starwood brands in Minneapolis. I didn't get upgraded and was put the second floor facing a wall and a dumpster. Room is bigger than average though. Bed, linen and pillows are very comfortable similar to Sheraton. The sink in the bathroom is contemporary but lack functionality. Aside from limited counter space to put toiletries, water easily splashes back when you turn the faucet even just halfway. The toilet requires significant effort to flush...so hard. Got $18 credit for platinum breakfast, $5 goes to coffee. Restaurant is somewhat overpriced for the quality but servers are very nice. You see work of art everywhere you turn including a painting in the room. Overall, convenient place to stay if you're going to the theater district but i'll probably stay in other nearby starwood hotel which I think is twice as cool next time around. With all the excellent feedbacks here, it's probably just not my taste.
December 12, 2015
Rated 4 out of 5 by ASBCMB In Room Breakfast
Le Meridien Minneapolis was very nice. Our only critique: It would be a great improvement if the hotel offered a simple in-room breakfast basket with pastries. muffins or bagels..
October 19, 2015
Rated 4 out of 5 by CMH23 Great Location
Very cool, unique property in a great location. The hotel is essentially an art gallery. Very interesting artwork throughout the property. Modern, clean rooms and rather large compared to the average hotel room. Staff was very friendly and knowledgeable about the area.
August 21, 2015
Rated 3 out of 5 by Chava This hotel has problems
Room service was exorbitant--five dollars for one overeasy egg and everything had to be ordered a la carte. Dinner was terrible in the Marin hotel.
Room was beautiful but on one day we left at 11:00 and returned exhausted at 4:00, only to find that our room was not made up. The facilities are beautiful but there does seem to be a problem with the management of the hotel.
July 21, 2015
Rated 4 out of 5 by elp67 Best bartender
I am a very frequent traveler! Hannah, the bartender, is one of the best I have ever seein at a hotel bar! Go enjoy!
March 15, 2015
Rated 5 out of 5 by vbabu2 Very well done.
Room was upgraded upon arrival. Smooth experience from start to finish. Will return again.
February 5, 2015
Rated 5 out of 5 by Sparky113 An excellent Stay
Chambers is pretty much the go to place to stay in downtown Minneapolis. Fantastic location and a wonderful hotel. Staff were excellent, food was amazing, A+.
January 20, 2015