Rated 2 out of 5 by flyingklm far from a five star hotel
I stay here for five nights with my wife , I am a platinum menber of SPG , but they treated me as a normal guest , aft I negociated with them , they agreed to upgrade me to a better room , here's normal rooms are small and dark , even they call it suit ?????????? only one place for dinner ,if you want to enjoy a holiday in a five star hotel , it is not a right choice .They agree to give me a cup of drinks in the bar during my whole stay for free , but if my wife want to drink something with me ,I have to pay , very smart idea , it is really a buy one and get one free .so I gave up this generous gift , I don't wantt to be treat as a begger ,
December 13, 2011
Rated 5 out of 5 by Vincos This Exquisite Property Puts the "A" in Aspirational
OVERALL IMPRESSION: From the moment I entered, I never wanted to leave. Everything a tropical paradise escape could and should be.
SPG RECOGNITION: The best. Most beautiful upgrade ever: a full-on oceanfront villa with private pool and outdoor tub. We found it difficult to leave our beautiful cocoon. Complimentary evening cocktail in the lobby bar. Wonderful breakfast buffet as the Platinum Amenity. Beautiful in-room tropical fruit amenity.
THE ROOM: So beautiful that I took pictures. If I were suggesting the perfect honeymoon or romantic getaway, this ocean-front villa would be it.
LOCATION: In a self-contained compound in rather ugly, honky-tonk Lamai Beach…but who cares…you never have to leave this splendid refuge!
EXCEEDED EXPECTATIONS: Every brand seems to espouse the new ideal of providing not simply a “bed” but a real “life experience” and Meridien has made it a virtual “cri de guerre.” In my experience, this usually turns out to be just a lot of hype but here I really felt this. Each evening there is a ceremony performed in and around the central courtyard reflecting pool in which guests are invited to join staff in launching paper wish lanterns. It was a profoundly beautiful experience which I both enjoyed and felt moved by. It seemed to convey the essence of “Thai-ness” and served to put an exclamation point at the end of each day. Well done!
DID NOT MEET EXPECTATIONS: Does not apply.
ONE THING TO KNOW: Save this one for a very special occasion; it will be difficult to surpass.
January 11, 2015
Rated 5 out of 5 by Foxy1 Exceptional staff!
The wonderful staff are what really make this property special. We were made to feel like family from arrival to departure. We enjoyed the coziness of the resort as it made it easy to meet and make new friends. The nightly ritual and free shuttle to Cheweng and Lamai were a very nice touch as were the ever changing daily activities. There is only one restaurant on site but they had no problem cooking anything we requested regardless if it was on the menu or not. We also took advantage of the free kayaks and that was great. Kudo's to Tina (GM) and here charming, well trained and always available staff.
January 11, 2013
Rated 5 out of 5 by Craig Fantastic Stay - Would visit again
We recently visited Koh Samui to celebrate my birthday. We had a fantastic time. The reception we received at Le Meridien was amazing. The check in staff recognised that it would be my birthday within a few days and made a note of it. When I arrived at breakfast on my birthday all the staff wished me a happy birthday. I am a seasoned traveller, so small touches like this make all the difference. All thoughout our stay (9 days in total) we were greeted by name. Nothing was too much trouble, the staff at breakfast even booked dinner reservations for us at different locations throughout the island.
I would thoroughly recommend Le Meridien Koh Samui.
April 28, 2013
Rated 5 out of 5 by Coach Very unique room and hotel
Our stay here was excellent. The room was one of the most unique places I have ever experienced. Our bathroom was an indoor/outdoor set-up that was really cool. The staff was incredible and met all of our requests with grace and kindness. The hotel is located right on the water and had many restaurants near by for a change of scene. Even though the hotel had many guests it still felt like you were the only ones at the facility. My wife loved the spa and said the massage was out of this world. Our maid service was amazing and they did so many small things to make the stay that much better. We had a wonderful time.
March 13, 2013
Rated 5 out of 5 by JakobZH A breath of serenity and a true refuge for relaxation
Le Méridien Koh Samui presents itself as an Island Hideaway - and rightfully so.
Surprisingly however, the image of this resort depicted on the official website and any other information I could gather online beforehand only very modestly reflects the real tranquility of the refuge that awaits at this property - in short, Le Méridien Koh Samui breathes serenity and a sense of harmony that truly favors relaxation.
I am inspired to seek understanding for the equilibrated design of the facilities and the gardens in the Feng Shui principles on which the property, its dimensions and disposition has been conceived, and guests open to this additional element of abstract luxury will not be disappointed.
Concretely, it is also an invitation to see beyond the boundaries of the traditional "hotel" stay as a guest at this property - at Le Méridien Koh Samui, the concept of suite extends beyond the sphere of the physical room itself; onto verandas and into semi-private or private garden-surrounded pools, and through spacious bathrooms with open-air interfaces.
While this resort is not, and does not pretend to be, a beach resort in the true sense of the term, its prime location right in between the popular Chaweng and Lamai beaches offers ideal proximity to the supreme beach experience on the island of Samui. Those resistant to substituting affluent tourism for the peaceful haven of the resort should still be able to enjoy the hotel's small beach when the tide allows, in addition to its excellent pool facilities. The quality of the breakfast, massage at the Spa and a few additional, well appreciated SPG Platinum benefits are a few other noteworthy positives I had the opportunity to benefit from during my stay at this resort.
Le Méridien Koh Samui offers the necessary professionalism and high standard service that can be expected at any resort in the category. The conception of the resort and its tranquil atmosphere almost naturally imposes the requirement for a particular type of service excellence: the one that is distinguished by a fine balance between offering guest privacy and discretion, while at the same time providing the impeccable attention by staff to ensure presence and availability whenever needed. In this regard, I can only praise the entire team at Le Méridien Koh Samui for their remarkable and exemplary achievement - you never really notice the staff, but they are always present and available if ever you need anything.
The resort accommodates a comparably low number of guests, which also leaves plenty of space for Front Office staff in particular, to take their time to address specific guest needs with a very friendly and personalized touch.
I take this opportunity to thank the General Manager and her team for the warm welcome and exceptionally pleasant stay, and I extend a special thank you to the Front Office Manager, Ms. Botan, for generously taking the time to provide genuine and personalized recommendations that added significant value and authenticity to both my culinary and exploratory island experience, and for kindly arranging a number of surprises for my birthday that altogether made my stay on the island of Samui and at this Le Méridien truly memorable.
December 25, 2014
Rated 5 out of 5 by JustATraveler Very nice small and tasteful hotel
The taste level of the hotel is excellent. The restaurant has a nice setting in front of the sea. The General Manager carefully and discreetly oversees the staff, to ensure a smooth and attentive service, at all times.
The quality of the bed (superior to the "heavenly" type) and the quietness ensures you perfect nights.
The outside bath tub of the villas is a unique experience.
Meet the restaurant manager as you will enjoy his unique, efficient and entertaining personality.
December 25, 2011
Rated 5 out of 5 by Lara Small, Quaint and Exquisite
We loved this hotel! It is small and intimate. The staff is very attentive. Very well run and overseen by the lovely and omnipresent lady that manages the hotel.
The pool villa is exceptional! Made me not want to leave the room. Also an excellent breakfast buffet including dainty and delicious Thai specialties.
December 23, 2011