Rated 4 out of 5 by Pozz Location location location
good hotel to relax very quiet .
August 17, 2014
Rated 1 out of 5 by Adiwana Worst hotel
Very bad service and the bathroom looks like unfinish product.
GM or hotel management should inspect every room including teh bathroom quality finishing are bad.
August 16, 2014
Rated 4 out of 5 by smirpuri25 This Hotel Could be Better
Overall the hotel is pretty good. I was surprised though at the furniture and décor of the dining area (went there for breakfast only). It didn't live up to the standards of a Le Meridien. Most Le Meridiens I know had better furnishing and more elegance.
August 6, 2014
Rated 4 out of 5 by Larsson63 Overall very satisfied but room for improvement
We were upgraded to a suite room which really met our needs, that was much appreciated. However, after some heavy rain a large puddle appeared in our room. This was cleaned and and fixed quickly but its shoddy to see that in a relatively new hotel.The swim-up pool bar seemed to be under-utillised, and one of the stool bases was damaged. Breakfast was good, room service good (although a pizza order once was delayed and took an hour to arrive). Our kids loved the lagoon pool. My wife enjoyed the Spa. Final night we enjoyed the Balinese dance peformance at the Rooftop bar. We probably wouldn't stay again as it was a 4-star rather than 5-star hotel and experience.
July 21, 2014
Rated 1 out of 5 by David91 Deeply disappointed!
Maybe I didn't research the Hotel well enough, but when I reread the website and comments I realise that many facts are given but many are missing. So here is what we discovered in our booked 8 day stay in July 2014.
We travel a lot on business and also on vacation spending our own money. This in our opinion is not a 5 or 4 star hotel. The amenities are ok for a 3 star hotel. Just!
The positives are: the staff try hard to please. Also the rooms are spacious and well presented.
This is not a beach hotel. The public beach is accessed via the restaurant exit of the hotal across a rubbish strewn car park in front of a row of ramshackle buildings that line the beach front. These are local seafood cafés. Exiting the car park you walk along a narrow road to access a break in the sea wall. One gap leads to the Jimbaran Beach Club that is associated with the hotel. This consists of a concrete platform with a layer of sand, a dozen or so sun beds and umbrellas, plus some beanbag style beds. There is a bar that serves food but the place is open to all and being so small is always fully occupied. It is far from pristine. Access to the beach is down broken concrete blocks. On the beach there appears a pack of 6 or 7 scavenging dogs fighting each other, eating from the seafood cafés' plates, pots and pans. They form a pack and howl at anything they dislike. This includes local dog owners bringing their pets on a leash and allowing them to deposit faecies which remain when they leave.
We retreat to the hotel and the pool. The problem here is that so much space is given to the vegetation that this combined with the small space between buildings means there are few places where the sun is constantly unobscured. The pool decking is not cleaned/hosed down as evidenced by a stain and the fruit from a spilled drink remains in place for our stay.
The hotel has only one restaurant which is decorated and furnished like an upmarket burger cafe. The food is edible but plain. This is barely 3 star. The sky bar consists of a dozen or so seats on the roof overlooking the car park and seafood restaurants previously mentioned. All of the hotel facilities close between 10.30 and 11pm.
We decided early on to rent a car to find 4 star food, atmosphere and facilities that are not closing at 11pm! Having overcome the initial lack of a car rental partner, we ventured out in the evenings. That's when we discover that each evening the seafood cafés attract over a thousand locals and from 5.30pm till after 9pm the road around the hotel becomes one big traffic jam. The quickest we completed the 1.5k access to the main road was 25 minutes. The longest was 50 minutes.
Our holiday was being spoiled by our choice of a hotel that promised so much style and delivered so little. We booked another hotel and moved.
I don't understand what the Hotel's target market is. The position is dreadful. It isn't a business hotel. It isn't a beach hotel. If it's for families why the emphasis on styling and lack of facilities? If it is a stylish hide away, where is the quality to go with the style?
August 5, 2014
Rated 5 out of 5 by jdw09 Excellent Stay at a New Property
We have had a most enjoyable experience at the hotel.
Our flight out of Hong Kong ran more than two hours late, and as a result we got into Bali much later than expected. Nonetheless, upon our arrival, someone from the hotel was there, waiting at the airport exit for us, and greeted us when we approached him.
He led us to the car, which unfortunately for the airport, was a little bit of a walk. The car, however, was clean, comfortable, had water, and wifi (which we didn't use).
The drive back to the hotel was pleasant, and the driver made good small talk. (As did the gentleman at the airport.)
Upon arrival, we were led to the third floor lobby by golf cart (a bit unnecessary as the walk was about 50 meters, but was nonetheless appreciated in the heat of the day and with our level of exhaustion), where we were warmly greeted by the staff, led to SPG platinum checkin, and given welcome drinks. We were immediately taken aback by the beautiful scenery of sunset reflecting off the buildings and the saltwater lagoon.
The staff were very attentive and pleasant, and we were very happy to hear that we were upgraded to an Aqua studio suite. While we were led to our room, we were given details about the facilities and explanation of the surrounding areas, and we were told that the rooftop bar had tapas for the evening.
The room itself was beautifully decorated, and quite large. It sat next to the lagoon, and has a small balcony with chairs, towel racks, and a table where we could sit and drink, read, or talk. The hotel, of course, is brand new, and the facilities reflected that - everything was functional and beautiful.
The bathroom itself was spectacular, equipped with a wonderful bathtub and a large walk in rain shower. The bed itself is consistent with other LM properties, and is indeed comfortable.
While I didn't care much about Internet availability, I nonetheless tried it out and was impressed by the three wireless networks that we could join. Why there were three was beyond me, but Internet access proved to be not a problem.
Within two or three minutes our luggage were brought in and set up for us in the walk in closet, which definitely had enough space even if were to bring a lot more clothing. We found the bathrobes and slippers to be comfortable, like they usually are.
We received a few phone calls soon after, checking in on us. That was a very nice touch. We definitely felt looked after. We then requested a large ice bucket for our champagne that we brought. The first bucket was too small, but that was quickly rectified.
At this point we decided to explore the complex and then have dinner. A quick tour of the buildings and then we realized that it was pretty empty. As the hotel just grand opened a few days beforehand, we were not expecting a big crowd; we later found out that May was low season for Bali anyway, and the resort was only 30% booked.
After a quick walk through the facilities, we decided against the free tapas at Smoqee, and went to dinner at the only restaurant in the hotel, Bamboo Chic. The menu was very interesting, and contained food from everywhere. We might have hoped for more local favorites, but the Jimbaran seafood markets were just right outside the hotel, after all.
Service in the restaurant was good and attentive, and the food was very delicious and reasonably priced for a hotel of this quality. After dinner and another walk through the facilities we decided on a nighttime dip in the water.
While we both hoped the lagoon was deeper, the water temperature was beautiful, and we were treated to the bar at one end of the lagoon, which was a very nice touch. The lagoon was beautiful at night, as was the lit up complex.
After the dip in the water, we tried the shower and bath facilities, which we found to be wonderful. There was ample hot water and water pressure for both the tub and the shower, which we found most relaxing.
Before the end of the night, we also scheduled a visit to the spa the next day.
We were greeted by beautiful Balinese sunshine the next morning as we went to breakfast. The breakfast spread was indeed impressive and delicious, filled with western and Asian favorites, and soon we were filled and went back to the lagoon for a quick dip. I noticed then that there were slight temperature fluctuations between different parts of the lagoon, probably due to sun exposure.
We had a delightful swim, and then went around the neighborhood to explore a bit. The neighborhood was bustling, with the beach filled with locals. It was very pleasant to watch local life go by, and I really enjoyed seeing the friendly locals and just seeing a piece of local life. A small shopping center was no more than a five minute walk away, as well as the main thoroughfare. One could really get a taste of local life.
In the afternoon we went to the spa for a delightful massage. While the facilities themselves were not spectacular, they were solid and the service was polite. The massage, of course, was fantastic.
After dinner, we decided to explore the beach a bit more and have dinner there. It was a very pleasant experience, and upon our return, we sat at the ice cream and coffee bar for some very delicious freshly made gelato. The staff was very pleasant and made small talk with us while serving us.
The next day we got to explore the small and functional gym, which had good equipment and facilities. We also went to Smoqee, the rooftop bar, for snacks and drinks at sunset. The experience at sunset was memorable, as the smoke from the beachside seafood restaurants rose to create a very nice effect on the sun as it set below the horizon. The staff was helpful in taking a few photos for us.
The last day, before we checked out, we spoke to the SPG manager, Ms. Idayani, because we were interested in seeing the larger, top level penthouse suites in the complex. She was very happy to and took much time in giving us a tour of the beautiful penthouse suites, which offered unobstructed views of the water, as well as a private rooftop pool. She was very patient and answered all of our questions about the hotel and the surrounding areas, and even extended an offer to upgrade us to the penthouse suite upon our next return.
Overall, we were phenomenally impressed by the quality of our stay. It was not crowded, the facilities were beautiful and new, and the staff were extremely friendly and attentive; they really made us feel welcome and attended to. The stay was definitely near flawless, and we definitely are looking forward to our next trip back.
July 27, 2013
Rated 5 out of 5 by HappyStay2014 Amazing Stay
It is a marvelous two day stay at Le Meridian. Arrived and was informed that there was an upgrade of my room to lagoon access. We were thrilled with the upgrade. The service was very prompt and staff greet you with a smile. Would love to come back here again.
July 24, 2014
Rated 5 out of 5 by Raymond1987 Excellent!
Stayed in the Aqua Studio Suites for 4 nights from 13th until 17th July 2014 during business meeting. Experienced a superb service and accommodation while receiving a surprise on my Birthday, yes, the management did remembered. A slide of cake ready once I step in the room after meeting.
A big thumb for every of your staff in Le Meridien Jimbaran Bali, greeting received everywhere in the resort. I'll definitely pay another visit in future.
July 17, 2014