Rated 2 out of 5 by Gant1 Needs work
I reserved a room at he Le Meriden Arlington for a night out with my wife for our 21 wedding anniversary. We arrived to have no door personnel to unload vehicle. After backing up entrance waiting the car valet went and found the door staff and we were able to get vehicle unloaded.
Best part of stay was the Young lady who checked us in and the Bar tender. Both were very professional and welcoming. I had asked for dinner reservation at Amuse to arrive and find out that the bar and restaurant were shut down for wedding. A push bar was set up in the lobby for guest with a cash only sign. The bartender tried his best with confused guest who had no idea that the hotel service were not available to them. We would have made other arrangements if we were informed of the wedding.
Who ever the GM is should take a trip to Stuttgart Germany Le Meriden and learn how service should work. It was very disappointing and confusing. Arlington is one of the top five wealthiest places in the country. Not the level of service any guest would expect in any SPG hotel anywhere.
Sorry, but I guess I owe my wife a do over somewhere in the world.
May 5, 2016
Rated 1 out of 5 by Travelertt TERRIBLE. And I never complain about a hotel.
I was given a tiny room with a tiny bathroom (with one of those sinks that is so small the water splashes on your feet when you wash your hands). The room is one of their "quiet corner" rooms but the noise from the street is incredible. The room service food and overall service experience was so bad... This place is by far the worst Starwood hotel I have ever experienced, given the cost.
April 13, 2016
Rated 5 out of 5 by JK2016 Exceeded Expectations
We spent the weekend at Le Meridien Arlington, VA. The room was pristine and very clean. The hotel lobby was also clean and welcoming. The front desk staff did everything to make sure our stay was enjoyable. One staff member that went above and beyond was Trudy from the front desk. She took care of our accommodations and even personally dropped off items at our room rather than us coming down to get them. When we were checking out, we decided to have breakfast at Amuse, the restaurant located in the hotel. She offered to watch our luggage so we wouldn't have to bring everything to the restaurant. Thank you Trudy and the Le Meridien staff!
February 8, 2016
Rated 5 out of 5 by xmattkx Beautiful Hotel, Well Located
This was a quick stop for business, they are easy to find, well locate and the rooms are new, clean and beautiful! Nothing was missing and I can't say anything negative, we had meetings in the common areas and it was beautiful, quiet and exactly as expected. Staff was welcoming and helpful
January 23, 2016
Rated 5 out of 5 by Faith1908 OUTSTANDING STAFF SETS THE TONE FOR YOUR STAY!
I booked five rooms for my husband, our 3 children, their spouses, and 6 grandchildren. We chose DC for a mini-reunion during the holidays. The staff were attentive, professional, courteous, and extremely helpful! It was a little chaotic with six grandchildren all under six years of age but they gave us excellent recommendations on places to visit, took time to answer our many questions, and for always displaying a caring attitude!
The rooms were clean, the hotel lobby was beautiful, the food was amazing! If you stay here, Doug, Trudy, Abdi, Jasmine, Jessica, Adeel, and Leilani are AMAZING!
January 11, 2016
Rated 4 out of 5 by Fransisco Everything but the room
Loved the hotel as a total package, but the room could be better. Small size and not as comfortable as other SPG hotels.
January 8, 2016
Rated 5 out of 5 by anne70 Comfortable and friendly hotel in good location
Staff exceeded expectations in friendliness and helpfulness in all areas of visit from bellhops to front desk staff to restaurant staff. They went out of their way to be helpful. Room was comfortable and quiet in the hotel; there was some airplane flight noise in the morning that was unavoidable for the hotel. I'd have liked the free morning coffee to be available longer in the morning but not much to complain about. They even have excellent books available and good magazines in the well equipped exercise room
December 29, 2015
Rated 3 out of 5 by Bob18 Good Location
Nice location near Metro and many places to dine. SPG recognition could be better, but is average for DC.
December 8, 2015