Rated 5 out of 5 by Carolmced Best hotel we've stayed in in awhile
Le Meridian far exceeded our expectations...from the moment we entered the lobby the friendliness and helpfulness of the staff was exceptional. And the room was gorgeous!! Quiet, convenient and comfortable.
August 26, 2013
Rated 2 out of 5 by Bones54 Terribly Unferstaffed
For the prices of the hotel, it was terribly understaffed. No bellhops to help with baggage, no attendants at the club level. The acknowledgement of SPG was not courteous nor cordial.
November 9, 2013
Rated 5 out of 5 by Eazy31 Spacious Room
The room was sooo spacious and I really loved it. The bed was very very comfortable that I didnt want to wake up. You MUST stay in the CLUB SUITE!!!!! Its like a small apartment.
November 11, 2013
Rated 5 out of 5 by jdaniel Excellent choice in the suburbs of Atlanta
The hotel appears to be reasonably new - I believe that it was a conversion from a W to a Le Meridien. The common areas were in impeccable condition and the rooms tasteful and in great condition. Little touches like bathrobes, an elevated and large work desk, a sofa and large screen TV, upscale toiletries are the little pluses that provide for a comfortable, welcoming stay. I found the room to be exceptionally quiet - and in fact, other than the extreme noise that eminated from the lobby bar [that was a bit overbearing] the entire hotel was quiet. I had breakfast in the hotel restaurant and was pleased with the quality of the food, service that was provided by the hostess and what I found to be a value based buffet at $19. Free parking was a nice bonus. The price point is an incredible buy, with this quality, in this market - less than half of what a SPG property is in Buckhead - which is only minutes away. There appeared to be quite a number of business guests - mine was a personal romantic trip and the hotel seemed well suited for both. When travels take me to Atlanta I would select this property once again.
November 10, 2013
Rated 5 out of 5 by kevman123 Fantastic as usual!
Excellent location – excellent service! This property is well managed and it shows through the staff interaction. This is always our go-to spot in Atlanta.
March 17, 2014
Rated 5 out of 5 by yrm27 Excellent hotel
Modern, spacious, clean, friendly staff. No negatives. Easy highway access, walking distance to shopping and restaurant. Family friendly. Highly recommend
December 29, 2013
Rated 5 out of 5 by HoJo91 Hidden gem
Great hotel that has recently been remodeled. it is comfortable and stylish. Close to the mall and lots of dining options. Perfect for a romantic getaway.
October 22, 2013
Rated 5 out of 5 by M11T Excellent
Staying here has made me wish there were more Le Meridien hotels in the US. I've always liked staying at W hotels but the slightly more reserved, slightly more refined Le Meridien aesthetic better fits my tastes. And the weekend rates make this hotel a great deal for travelers on personal trips. I've stayed here 10 times and haven't been disappointed once. Have always gotten great service from the staff, especially the front desk staff; housekeeping, who found a pair of glasses I left behind and held onto them for a month until I came back; and the Room Service servers like Israel who remember me from my repeat visits and make me feel at home.
April 14, 2014
Rated 5 out of 5 by JoniO Beautiful Facility
The overall stay was OUTSTANDING; mildly disappointed with the club lounge evening and morning food..but..that was just a perk.
March 7, 2014
Rated 5 out of 5 by Family333 Excellent accommodations, food and service!
Everything was wonderful! I especially love the renovation--first class. Thank you for a wonderful stay!
October 29, 2013
Rated 5 out of 5 by happy Location, loation, location
The hotel is located adjacent to Perimeter Mall and really fine restaurant selections as well as fast food. We always enjoy staying here and this is our fourth trip. We are fortunate enough to stay on the club level and the ladies who staff the club room are just the very nicest.
Each time you enter the hotel someone always recognizes our presence. This time we had my sister with us and she uses a cane due to a stroke. The front desk and bellman got her a wheel chair so we did not have to get her heavy one out of the car.
The food we have had has been really fine quality and the coffee is excellent.
We highly recommend another SPG Hotel.
July 8, 2013
Rated 5 out of 5 by Mike A New Star in Perimeter North
Excellent example of superb product, service and style. Thanks for providing a home away from home.
May 23, 2013
Rated 5 out of 5 by Solo1 My new favorite in Atlanta
Great rate. 2 suites upgrade out of 2 stays. Both suites are spacious. The one on 12 th floor (club level) was a bit better than the one on 10th( I think it has a larger windows and 2 thermostats). Love the illy coffee in the room. Decent food selection for both morning and breakfast in the club lounge. I have stayed at numerous SPG hotel in ATL and can't think of a better one for the price. Not a bad drive to downtown Atlanta on the weekend traffic. Several good restaurants nearby. Cafe intermezzo across the street has great selection of crepe at a reasonable price. Part of the hotel is still under construction but that doesn't bother me.
May 6, 2013
Rated 1 out of 5 by Holliep13 Horrible end to a fantastic evening!
We had enjoyed a great evening out with friends celebrating my husband's birthday, but when we returned to our room we could not open our door. We went back downstairs and got new keys, the new keys did not work either. We called the front desk, and were told they would send up the security guard with a master key. The security guard arrived the master key did not work either. Everyone on the staff was baffled at this point, they said they would call the engineer since he had left for the evening. He suggested making new keys, still no luck. We are still waiting to get in our room, my husband is extremely upset and I am exhausted. It has been over 30 min. Finally after several more attempts they decide to call the room that is attached to ours, we shared an entrance door, which the other couple had locked. Finally we got in our room, over an hour later. It is now after 1 am, I do not understand how a master key for a hotel will not open a locked door, that is an extreme safety and medical issue. Our room was comped for the evening but that does not fix our evening out on the town without kids. :-( Very disappointed! Beautiful hotel though! Also, the bartender was very rude to our group several times that evening. Disappointed in how our evening ended.
September 2, 2013
Rated 2 out of 5 by Xquisite777 Your hotel
I was NOT happy with my stay
April 6, 2014
Rated 5 out of 5 by Gator1977 An unexpectd surprise!
Excellent Hotel. Very friendly and helpful staff throughout our five day stay. Room was very large, clean, quiet and comfortable. Enjoyed the modern decor throughout the Hotel and our room. Club lounge was excellent with breakfast and light dinner. Large portions at the restaurant and room service were. Service to the mall via the Hotel Van was also a plus.
January 11, 2015
Rated 5 out of 5 by Carhartt Platinum WOW
I decided to take a last minute trip to Atlanta to relax after a miserable week. From the time I made the reservation until arrival at the hotel was approximately 40 minutes. In that time Le Meridian upgraded my room, set the air conditioning to 68 degrees, and left me a nice card, diet coke, and chocolates. Well played, Le Meridian, well played!
Le Meridian is on top of their game for customer service, suite upgrades when available for SPG platinum members, cleanliness, décor, and well trained staff. A pleasant place to spend a night or many, many nights! I can't wait to visit again soon!
Thanks again Le Meridian. You made my week!
August 27, 2013
Rated 4 out of 5 by MichaelBNA Beautiful hotel - bad experience
The hotel is beautiful and the renovations are incredible. Unfortunately, they were paving the parking lot so there was a shortage of parking spaces. It was very difficult finding a spot and navigating thru the construction and backed up cars. They opened the valet parking lot which was good except they have 3 spots that when guests park in these 3 spots, it blocks about 6 guests in where they cannot leave. I was one of these 6 blocked in. I could not get out until one of these guests returned and moved their car. I needed to be downtown and was not able to leave. The 3 spots should have been blocked off - even the Engineer agreed.
August 1, 2013
Rated 4 out of 5 by Kalorama Great Property, Not Entirely Clean Rooms
The property is very attractive and comfortable – a nice improvement. I have only stayed at a few domestic and european Le Meridien properties, and this was by far the nicest. The Perimeter hotel is a home run on almost every level. The lobby is especially successful as a social and commercial venue.
Staff – professional and friendly – Nasim, who brought us room service twice during our stay, was especially efficient and friendly. Front desk staff is very polite and helpful in re-keying our room cards, which inexplicably deactivated daily despite being nowhere near a cell phone.
Room Service – we were really pleased both times we ordered. Far better than usual hotel room service.
Club Lounge – the morning attendants are jewels – so polite, so friendly, so helpful. And patient – the espresso machine gets a good work-out. The only evening we were in the lounge, it was attended by a single gentleman who was perfectly professional but not especially inviting.
Issues and suggestions:
1) Make the pet policy transparent on the https://www.starwoodhotels.com/lemeridien/property/features/index.html?propertyID=3846 site, not just on the hotel www.lemeridienperimeter.com site. I am always grateful for Starwood because most properties permit pets. And I am used to paying various fees associated with bringing my dog. But, I researched in advance and even called the Platinum concierge before making the reservation and neither of could find a disclosed fee. I like to weigh my options in advance of a reservation, and while I would have stayed at Le Meridien regardless, I just do not like surprises. An easy fix.
2) Our room had odd stains and smears on the walls in the parlor and bathroom. Many of the smears were only visible at an angle in the light. We had wipes with us, and we cleaned what we saw. But, given the party tuile left by another guest that was wrapped around the dining table and the numerous plastic pearls we found under the couch and the floor, I was left with the impression the suite is a popular wedding/batchelorette/shower suite? A more compelling case can be made for charging those events a cleaning fee than charging a cleaning fee for a pet that is probably cleaner at the end of the day than the three children it shares a room with.
3) We did not receive housekeeping on June 13th. No explanation. We requested towels when we returned to the hotel at 8 pm. Not the biggest deal, and the next day I requested and received a greenchoice bonus. But, still odd nevertheless that no one followed up with us or explained why our room was not made up.
Very impressed with the property. It is beautiful.
June 23, 2014
Rated 5 out of 5 by TravelingMan Quick business trip to Atlanta
I had been in Atlanta for family travel quite often of late. I had my eye on this hotel as it was being built, but the timing never worked out. I had stayed at a similar property in Montreal several times and enjoyed what they had to offer. This hotel did not disappoint at all. Great location for my business trip, wonderful amenities in the hotel. They upgraded my room to a King Suite and those are some big rooms. Enjoyed a nice breakfast on the concierge level this morning as well. Staff was very friendly and smiling back every time we exchanged hello's. Yep, this will be where I stay when I'm in Atlanta, business or pleasure.
February 20, 2014
Rated 5 out of 5 by LisaN28 Neutral
Prior to my arrival, I have worked with Accounting regarding advanced payment and it was all taken care from day 1. Then, I arranged a towncar service for pick up at the airport to make sure that I arrived on time for my training but it failed. Town Car driver didn't show up. I end up taking MARTA - train at 6am in the morning to make sure I make it to the hotel without hitting the traffic. It was a very inconvenient. According to the bellman who arranged it, he arranged and will follow up with the driver to what happened. So if you arranged a town car service for pick up at the airport, make sure you confirmed with the driver too. Other than, my quick stay was great.
January 15, 2014
Rated 4 out of 5 by Lanny68 Wonderfully renovated hotel.
This hotel has been completely renovated from top to bottom. The guest rooms are very chic and modern. The beds are so comfortable. The staff are very helpful and friendly. My company had a 2 day conference during the recent snow storm in Atlanta. The hotel made every effort to make sure everyone was take care of. The hotel was fully booked but they helped those who could not get home sleep in the lobby and made them as comfortable as possible. No request is too small or seems out of reach for this wonderful staff. Thank you for making my time at your hotel a very pleasant and positive stay. I hope to be back soon.
January 30, 2014
Rated 1 out of 5 by Herb01 This Hotel Needs A Generator
During a storm on 6/13, power was lost at the LeMeridien in Atlanta. After several hours with no lights, no A/C, a sopping wet carpet from leaks and no staus information from the staff, I finally checked into another hotel (all surrounding buildings had power, but not the hotel). And to top it off, a worker at the hotel was powerwashing the patio right below my window at 9:00PM!
I find it amazing a facility of this size does not have a stand by generator on site for these kinds of emergencies. With all of the construction going on, this should be easily accomplished. Le Meridien Atlanta needs to address this ASAP.
June 15, 2013
Rated 2 out of 5 by JMP110 Needs Management to step up and take control
Numerous issues with our recent stay. Front entrance closed for construction without signage to side entrance. Parking was a nightmare, once again without any signage or assistance from staff. In the pouring rain, front entrance closed, unable to get into hotel without getting soaked. Staff unavailable to help getting guests into hotel.
And, the hotel is unable to safely house handicap accessible rooms. 80 year old parents who requested handicap room were placed on the 11th floor, seriously??? How were they supposed to climb down 11 flights of stairs in an emergency?
This hotel has potential, but really needs work.
July 29, 2013
Rated 2 out of 5 by Momofredheads Problem with elevator/tv
This was our first stay at Le Meridien Perimeter. Unfortunately we would not return. The cable service for the television provided no "guide channel" so you had no idea what was being broadcast. Also, you were unable to purchase any movies and there was no DVD player. I have NEVER been to a hotel that didn't offer these services. Also, when we tried to depart the hotel only one elevator seemed to be functioning b/c the same elevator kept arriving at our floor packed full of people. We had to finally take the stairs to the lobby with our bags and our 10 and 9 year old daughters. Unacceptable and very inconvenient.
June 17, 2013
Rated 1 out of 5 by liz6938 it's the little things
I went to wash my hands when I first got to the room and discovered there was no soap - or toiletires of any kind. It was really late so I decided to call in the morning. When I called I got housekeeping voice mail so I called the front desk and they said we'll send it right away. The timer on my phone clocked "right away" at 14 minutes. On top of that the internet service in the rooms was down. Argh!
May 17, 2013
Rated 4 out of 5 by kimmar49 Room lighting
My stay was very nice, the staff were friendly and hospitable. The room was lovely, modern and spacious. I think the only drawback was the lighting in the room. I think canned lighting over the desk area would have made me working experience much better. I had to turn on every light in the entire room to work and dress. I was with a group and most all of them said the same thing "there needs to be better lighting for working at the desk and dressing". Upon checking out I mentioned this; and the staff at the desk told me they had heard many comments about the lighting and/or lack of lighting as of recent. Please take this as a constructive suggestion to improve the guest experience..
September 9, 2013
Rated 4 out of 5 by Alwiphie Amazing space!
I wasn't sure what to expect based on reviews. What I did experience was great customer service, location, and free weekend parking at a phenomenal rate! I booked two King suites for 4 adults and 1 child and really would have been fine with 1 suite. We are already planning a trip later this year. Great for a weekend getaway, friends trip, family trip (my sister in law plans on returning with their 4 kids since the suites have so much room and amazing weekend rates).
The only things I am not a fan of is no free wifi in the rooms which is unfortunately all too common at Starwood Properties, and I don't like having to pay for parking at hotels (which we didn't have to do since it was a weekend).
August 22, 2013
Rated 4 out of 5 by bikeski God hotel, terrible breakfast buffet
Very nice comfortable hotel with all the amenities one would expect from a business hotel. The Gym (which I used every day) took care of my exercise needs,the staff was very friendly and helpful and the rooms were very comfortable with a good ventilation system. My biggest complaint was the breakfast buffet on Saturday. It was about the worst paid for breakfast buffet I have ever had, and I have had many. I do not know why a nice hotel like the Meridian would want to soil its reputation with such a breakfast disaster.
My only other complaint was the fact that there was no sidewalk from the hotel entrance to the street. The distance was several hundred feet and at night one had to walk on a dark driveway which was not particularly safe.
October 28, 2014
Rated 5 out of 5 by blarmon Fantastic hotel
While in town for a weekend day trip my spouse and I decided to check out Le Meridien. Had a seamless check-in including Platinum recognition. Very hip and spacious bar near surrounding by a very well designed lobby. Received a great suite on the 11th floor. Albeit rare we decided to dine in at Portico. My spouse had the Airline Chicken which she loved and I had a very good beef tenderloin. The restaurant was slow during our meal but we chatted it up with the wait staff and really enjoyed the space and great meal. I'd also recommend the Prosecco Berry Sorbet for dessert. In summary, I travel often with Starwood and this hotel is a gem. Also the staff seem very proud to work there and enjoy their jobs.
July 20, 2013