Rated 1 out of 5 by DoNotUseLeMeridienATL Terrible night's sleep
Paid a week in advance and requested high floor, was put on second floor next to the staff break room. Was awoken at 1am due to the loud-talking staff through the thin wall, had to call the front desk to complain after knocking on the wall to get them to be quiet. Was told we could have a late checkout when we arrived, called to confirm in the morning, found out it was never put in the "system" and told we had to leave. When confronting the front desk staff during checkout, they told me that late checkout wasn't a problem after all. No staff at any point took responsibility/apologized/attempted to make amends for any of the issues making this stay terrible. Do not stay here-- blatant lack of customer service for what is considered to be an upscale hotel.
September 2, 2014
Rated 5 out of 5 by Ehawk Great Hotel
Facility was excellent. Had a great room and the staff was outstanding. The hotel is in a great location for seeing Atlanta.
September 1, 2014
Rated 4 out of 5 by Rotty88 1st SPG Visit
Recently received the SPG gold membership through SVO. This was our first experience using the program. Check in was quick and easy, however I was disappointed that they did not have my room available. I reserved a 1 king club suite, but they didn't have my room available. I paid the higher cost to be placed on the highest floor and have club access. Our room was well decorated and clean. However, our remote control for the parlor area did not work. I called the desk and they said they would send someone up. No one came. A few hours later, I visited the desk and they told me to go back to my room and they would call engineering to come up. No one came to fix it. The next day, I talked to housekeeping staff in the hallway. Once again no assistance with the remote. While staying at another starwood hotel (as a non member), I had an air-conditioning problem, and after contacting the desk, staff showed up within five minutes. I believe the front desk staff needs to be retrained or sent to visit other starwood hotels to see the level of excellence and professionalism on display. I plan on visiting the le meridian again. Great location, Great facilities. But I will continue to explore other starwood hotel offerings.
September 1, 2014
Rated 5 out of 5 by Lynnanfriends Fresh, clean, spacey and contemporary
This hotel is fresh, clean and contemporary. It has a cozy but upscale feel to it. It has dark but contemporary hallways, fresh carpet, bathroom fixtures and tiles, new furniture & two 50+" flat screens in our king suite.
The room size exceeded our expectations. We had a king suite with two king beds. With 3 adults, we never felt cramped; there was plenty of space for everyone. We finally figured out how to use the coffee maker to brew hot water for tea: it's as easy as using a Keurig coffee maker for the first time.:-) Even though we were successful, the bartender was nice enough to give us hotter water for our tea. I also could not figure out how to keep the bathroom mirror from steaming up when taking a hot shower.
The gym is roomy for a hotel, has new equipment and a nice view. I couldn't get the t.v. on my treadmill monitor to pick up a new channel so I plugged in my I-phone.
The pool is not large, but a decent size for the hotel. Although we saw hotel guest walking to the mall, we drove across the street to the mall.
This is an excellent location if you want to have a pleasant hotel experience with easy access to great shopping and food.
We were thoroughly pleased with this hotel.
July 29, 2014
Rated 3 out of 5 by cvbyrd quick local getaway
We stayed for two nights - Dunwoody is not far from home for us. The hotel was nice - staff friendly, the club features could be souped up a bit.
the pool was nice but hot tub not super clean and couldn't find the on switch??? plenty of towels at pool - gym was better than expected. Shuttle worked out great to local restaurants. Exec Suite spacious - interesting BR setup with the desk behind the bed. Bar staff attentive and room service was fast! and yummy - Angel at the front gets a 10!~
August 4, 2014
Rated 5 out of 5 by TravelWhisperer Wonderful property
pleasant stay made even more comfortable by the helpful, efficient staff that provided service with a genuine smile. my room was very comfortable with all the tech conveniences one needs when traveling on business these days. club lounge is a welcome respite, well furnished with bottles of water and coffee/tea. I'll definitely be putting this property high on my list for next visit to Atlanta area. Great staff!
August 24, 2014
Rated 4 out of 5 by Ethediva Overnight Getaway
My husband and I did an overnight stay to celebrate his birthday. The hotel was very nice and clean. The room was oversized and it was the perfect temperature when we walked in from 104 degrees outside. Enjoyed a late night drink at the bar and people watched for a couple of hours. Very relaxing and enjoyable stay.
August 25, 2014
Rated 5 out of 5 by chazep awsome great stay!!!!!!
from the great front desk agent to the beautiful accomadations , this a jewel of a hotel !! the rooms went way beyond my expectations such a great view of the skyline
August 25, 2014