Rated 2 out of 5 by Disappointed515 Lovely hotel, but service is lacking...
The service at the hotel needs a serious improvement. Housekeeping never showed up to clean our room. After returning to our room at 3PM and seeing they had not shown up earlier in the day I called guest services and asked if they could please have housekeeping come to our room. We left our room and returned 5 hours later to find they still never showed, and when I called down again was told they had now left for the night. The woman at guest services was very apologetic and did try to help by bringing us towels and water, but at a hotel of this caliber housekeeping coming to clean your room is a baseline requirement.
Also, the valet parking attendants constantly looked confused as to their job, and though there were at least 2 staffed at all times they were both always helping the same customer before helping the next, complete lack of organization and efficiency. One time the valet forgot to tag our keys, so couldn't identify our car and we had to find and point out our own car to them...really??
The hotel itself is lovely and we thought we had found our new "go to" Starwood property for whenever we are in Tampa, but if the service doesn't get up to par with the level of hotel then we will not be returning.
May 18, 2015
Rated 5 out of 5 by Autojoe Great place to stay in Tampa
Staying in hotels over 150 nights a year I have become critical of comfort and service. This hotel does an outstanding job! Everyone in the property goes above and beyond. The restaurant also has outstanding food.
May 2, 2015
Rated 5 out of 5 by Gottsy You have to stay here
This hotel is now my place to stay in Tampa. the other SPG hotels are nice but the service, location, and facilities are amazing. Close enough to walk to the convention centre, arena, restaurants and pubs but far enough from the late night scene. Brent Scarbro and his team were so good to us during the stay. Would highly recommend this hotel for business and fun. Pool was great (small but perfect for a quick cool off) and the restaurant had great options.
March 25, 2015
Rated 5 out of 5 by DocMark62 Spectacular Staff
Going to conferences always has the slightly stressful process of hotel choice: centrally located? how much? best deal? what do I get? If you're visiting Tampa, let me make it easy: Le Meridien. Originally a municipal building--post office plus court house--the interiors have been renovated into contemporary comfort while still leaving the vestiges of old-school symbolic justice. The gray and white granite walls gleam while the original wooden moldings and doors have a polished, official shine. If it still has trappings of the turn-of-the-century (19th not the 20th), the renovations have brought it up to date and offer a sense of unstuffy glamor. One might imagine our Supreme Court justices sitting by the pool sipping Cosmopolitans, or Judge Judy meandering up to Bizou Brasserie in her sassiest Gaultier.
Yet, it's the hotel staff who made this visit spectacular. From the time that Aileen greeted us at check-in until Jason allowed us a slightly later check-out (b/c we had a late flight), we always felt pampered. While we had to wait for our room upon our very early arrival, Ahm, the daytime bartender made us giggle and, thereafter, greeted us with appropriate perkiness. Justin, who served at the Bizou coffee counter, waited tables, and ran room service always did so with a smile. Ben, another bartender and Tampite, informed us about the city and kept us entertained. Hotel staff can make or break a trip; those at Le Meridien definitely made our vacation an extra sunny occasion, which says something in Tampa.
March 24, 2015
Rated 5 out of 5 by volleymom317 Excellent Stay
First time staying at a Le Meridien hotel. Staff was responsive, room was comfortable, clean and well furnished.
March 24, 2015
Rated 5 out of 5 by Debkiny Absolutely Exquisite!
We chose this place since it was made into a hotel from a courthouse in downtown Tampa FL. It was done with meticulous workmanship. Loved the room and the modern look!! Great services and will definitely be back!!
March 20, 2015
Rated 5 out of 5 by LeafsNation19 Excellent choice
We came to Tampa to see our Toronto Maple Leafs battle the Tampa Bay Lightning. We had an excellent experience from when we arrived thru our entire stay. Super helpful staff, and friendly. They helped us get around town, and the in-house French bakery is a real gem. The location is walking distance to Amalie Arena and cool little restaurants. We couldn't have had a better experience. Highly recommend this hotel to anyone staying in Tampa.
March 9, 2015
Rated 5 out of 5 by Bo56 Excellent Service
I stayed two nights for a meeting. The staff in every department, from valet to restaurant personnel, is excellent.
January 23, 2015