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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 56 reviewers.
Rated 2 out of 5 by Worst breakfast & service I have had at any 5 star hotel At breakfast I am in disbelief that I am staying at Meridien Hotel. 70% of the food trays are completely empty, another 15% have one or two pieces remaining, and the juice area are completely empty at 9am- I wish I could upload photos as I have taken pics of empty plate after empty plate. No staff were attending the egg station, and finally after they arrived after complaining I had to have them do it twice as the first time was inedible (fried completely solid). The English tea was cold, and after complaining the 2nd cup was exactly the same. After complaining a 2nd time did they actually boil water and make a fresh cup. Most interesting is the staff seemed to not be at all surprised at my complaints as though it is a common occurrence of guest complaints. We complained to the hotel about the breakfast and the response is that it is a holiday weekend and the hotel is very busy. Two responses- the hotel is actually quite empty this weekend and the restaurant was only 1/2 full. Secondly, even if it was busy any hotel should be well staffed and stocked ready for a big holiday weekend. During the remainder of my current stay I will be sure to avoid any of the F&B locations in the hotel. April 3, 2015
Rated 3 out of 5 by Below SPG standard and expectation The hotel is new but need more improvement to make it a good hotel: 1. Parking - No arrangement at all, the parking is more like a total public parking area, not guest control, everyone in the city can park their cars there. I have to park my car on the road since no other place to park and it got scratched on the whole left side at night! 2. Lack of front desk crew and service efficiency. 3. Room's sound isolation is very poor, you can hear clearly the sound of other room's closing/opening, that is really bad. July 20, 2014
Rated 4 out of 5 by Missing my stay history Dear, GM My name is BEOM SIG CHO. Actually, I stayed two day from 2/2 to 2/4. But your hotel just registered one day stay as 2/3 to 2/4 in my SPG account. please, check my stay history and need correction. Further more, I applid my suite night award for two days stay, but your reservation staff looks down on my request and inform me on arrive day by phone call. I think your staff is not familiar with SPG policy and need to train SPG Recgnition. If I stay your hotel in next time, hope I got a better service...Thanks February 13, 2014
Rated 5 out of 5 by 素晴らしい 中国の5☆のホテルに数々宿泊しましたが、スタッフの対応、設備、価格、総合的に優れたホテルです。 September 25, 2014
Rated 3 out of 5 by 夜景美丽的艾美 优点: 1.CI时还只是企业优先,仍然给了SPG会员楼层的转角房,面积很大,景观很好,能斜看湖景 2.酒店赠送大堂咖啡一杯,并有免费参观某设计师陶艺馆的机会 3.床很舒适,卫生间备品挺好,整个房间设计风格很喜欢 4.旁边的万达三楼有很多餐馆方便就餐 5.晚上湖边很凉爽,酒店外观的亮化工程 6.周边有个自行车骑行公园,风景很好,值得一去 缺点: 1.房间清洁度不够,垃圾桶脏的令人受不了,灰尘很大 2.酒店周边没有超市,最近的超市距离800多米 3.赠送的陶艺馆参观机会,即使提前预约了时间,但当我们去的时候缺关门,跑个空 4.枕头不舒服,不是太高就是没有支撑力 July 30, 2016
Rated 4 out of 5 by 感觉还行 每年都会来次宜兴,不为别的,只为第一次入住时给我美好的感觉。很想找回那种感觉。可惜也许第一次在宜兴太美好 July 7, 2016
Rated 4 out of 5 by 有机会来宜兴还会选择 酒店周围环境非常便利,毗邻万达广场,两天内三个正餐都在万达解决的,酒店一面临湖,如果是湖景房应该有不错的view。我到的时候已经接近晚上9点,CI时前台很亲切,看到我的宝宝主动送了一个小黄鸭,虽然是一个小小礼物,足以让孩子非常开心,也让我们有了一个愉快的开始。这是我加入spg开始白金挑战的第一次住宿,虽然只是普通会员,提出希望能选择到高层房后前台很爽快的答应了,还给我了一间角房,唯一遗憾是床品,质感普通,老妈住的一间房浴室下水不通。 June 28, 2016
Rated 5 out of 5 by 很温馨 每年入住几次,前台、餐饮都叫得出我名字,真心感到温暖 April 23, 2016
  • 2016-09-29 T11:00:13.756-05:00
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