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1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 4.2 out of 5 by 46 reviewers.
Rated 2 out of 5 by Worst breakfast & service I have had at any 5 star hotel At breakfast I am in disbelief that I am staying at Meridien Hotel. 70% of the food trays are completely empty, another 15% have one or two pieces remaining, and the juice area are completely empty at 9am- I wish I could upload photos as I have taken pics of empty plate after empty plate. No staff were attending the egg station, and finally after they arrived after complaining I had to have them do it twice as the first time was inedible (fried completely solid). The English tea was cold, and after complaining the 2nd cup was exactly the same. After complaining a 2nd time did they actually boil water and make a fresh cup. Most interesting is the staff seemed to not be at all surprised at my complaints as though it is a common occurrence of guest complaints. We complained to the hotel about the breakfast and the response is that it is a holiday weekend and the hotel is very busy. Two responses- the hotel is actually quite empty this weekend and the restaurant was only 1/2 full. Secondly, even if it was busy any hotel should be well staffed and stocked ready for a big holiday weekend. During the remainder of my current stay I will be sure to avoid any of the F&B locations in the hotel. April 3, 2015
Rated 3 out of 5 by Below SPG standard and expectation The hotel is new but need more improvement to make it a good hotel: 1. Parking - No arrangement at all, the parking is more like a total public parking area, not guest control, everyone in the city can park their cars there. I have to park my car on the road since no other place to park and it got scratched on the whole left side at night! 2. Lack of front desk crew and service efficiency. 3. Room's sound isolation is very poor, you can hear clearly the sound of other room's closing/opening, that is really bad. July 20, 2014
Rated 4 out of 5 by Missing my stay history Dear, GM My name is BEOM SIG CHO. Actually, I stayed two day from 2/2 to 2/4. But your hotel just registered one day stay as 2/3 to 2/4 in my SPG account. please, check my stay history and need correction. Further more, I applid my suite night award for two days stay, but your reservation staff looks down on my request and inform me on arrive day by phone call. I think your staff is not familiar with SPG policy and need to train SPG Recgnition. If I stay your hotel in next time, hope I got a better service...Thanks February 13, 2014
Rated 5 out of 5 by 素晴らしい 中国の5☆のホテルに数々宿泊しましたが、スタッフの対応、設備、価格、総合的に優れたホテルです。 September 25, 2014
Rated 5 out of 5 by 越来越好的酒店 咖啡和面包的味道有改进。前台接待是整体上需要改进的部门,游泳池水温如果可以高1度就好了。 March 27, 2015
Rated 3 out of 5 by 酒店不符合SPG服务水平,硬件可以 1,中餐厅的员工响应度很低问的问题问完就再也不见人。菜咸的淡的,基本没法吃。 2, 早餐的咖啡机是坏的,也没有服务员提供茶或者咖啡服务。虽然是春节但是要是不够人手尽可以关门,别砸SPG牌子。 3,酒店4部电梯,早上只开了两部,早餐时间等下楼等了15分钟。 February 23, 2015
Rated 4 out of 5 by 还可以 早餐咖啡太难喝了,面包也比其��酒店差。个人的电器用品被碰坏,客房部不承认,其它还可以了。 January 14, 2015
Rated 5 out of 5 by 临湖而居的酒店 临湖,景观开阔,与高铁站畅行无阻。酒店人员尤其从前台到行政酒廊都非常热情专业细致,体现Spg高品质服务理念,对客人需求反应快捷,会员礼遇周到。 November 24, 2014
  • 2015-07-27T16:25:08.686-05:00
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