As today's foremost destination authority, The Luxury Collection is dedicated to ensuring that each and every guest is able to benefit from world-class concierge services, both while planning a visit and during his or her stay.
The Luxury Collection guests who book online or receive an email reservation confirmation will be able to call a dedicated toll free number that will connect them to The Luxury Collection Concierge, ready to assist with every aspect of their visit, providing recommendations for activities, information on what to explore and experience, restaurant reservations and assistance with transportation. The Luxury Collection Concierge is also available via email and can be reached directly from a link on the email confirmation.
Once a guest has arrived at a Luxury Collection hotel, the concierge team stands ready to be of service seven days a week, 24 hours a day, dedicated to ensuring that each guest is able to unlock the very best of each destination. Each Luxury Collection Concierge is a bilingual, certified destination expert, proudly wearing the "clef d'or", the gilt insignia of the celebrated international concierge society, and eager to reveal the secret treasures of their city, region or island. From a hot air balloon ride over the vineyards of Rioja, to a once-in-a-lifetime culinary experience in Bangkok's floating market, to box seats at Vienna's State Opera House, The Luxury Collection Concierge is the golden key to the world's greatest destination experiences.
Whether it's a reservation at a renowned restaurant or a babysitter fluent in French, The Luxury Collection Concierge stands ready to ensure that its guests have everything needed for an enriching stay.
Please do not hesitate to contact your Luxury Collection Concierge for any query or request. To better serve you, we request that you have your reservation number available.."