For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
We are pleased to serve alcoholic beverages to guests over 18.
Age Requirement Policy
Guests of the hotel must be 18 years old to register. We request that minors be accompanied by an adult.
Check Acceptance Policy
We regret that checks are not accepted as method of payment.
Connecting Room Policy
The hotel is pleased to offer 165 connecting rooms for your convenience. Rooms connect to king to twin, or king to king, and may be confirmed prior to arrival. Please contact the hotel in advance, to ensure availability.
Please be advised that all room rates and charges are quoted in Swiss Francs (CHF). We offer Dynamic Currency Conversion (DCC) for eligible cards billed in certain major currencies. If your card is eligible, your charges will be billed in your home currency, based upon the Reuters rate in effect on the last business day prior to date of departure plus a 3% service fee, upon checkout, at which time your choice will be final.
The hotel is happy to exchange the following foreign currencies: Euro (EUR), US Dollar (USD), Canadian Dollar (CAD), Australian Dollar (AUD), Japanese Yen (JPY), British Pound (GBP), Norwegian Krone (NOK), Swedish Krona (SEK), Danish Krone (DKK).
Early Departure Policy
We are pleased to accommodate early departures upon request. At check-in, you may confirm departure dates and make changes accordingly. No charges will incur if changes are made before the end of your arrival day and if your rate plan permits. Once your departure date has been confirmed and you decide to leave earlier, you may be charged an early departure fee.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based on availability. To guarantee a room for early arrival, we request that reserve the night prior. Please make your request as early as possible to ensure availability.
Extra Bedding Policy
It is our pleasure to offer an extra bed in our Junior Suites, for a daily fee. We offer cribs in all rooms at no additional charge. Both cribs and rollaway beds are subject to availability and must be requested in advance.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
To purchase a gift certificate, please contact the front desk.
For security purposes, we ask that you present a valid picture ID at check-in.
Late Checkout Policy
We are pleased to accommodate late check-outs upon availability. Guests may confirm availability on the day of departure. In the case of a late checkout before 5pm, an additional 50% charge will apply. For checkouts after 5pm, a 100% charge will apply.
While we greatly appreciate our guests' four-legged companions, the Hotel President Wilson does not accept pets.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Fire Safety Policy
The hotel is fully equipped with smoke detectors and emergency evacuation plans in all rooms and public areas.
We are pleased to accommodate requests for smoking or non-smoking guest rooms. Guests who smoke in a non-smoking room will incur a fee of 450 Swiss Francs (CHF) per stay. Please note that smoking is not permitted in any public areas of the hotel. There are however, designated smoking areas in our Glow Bar.
Visa and passport information required at check-in.
Guests may place their names on a waitlist for rooms and will be contacted promptly as accommodations become available.