For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Disability Accessible Policy
The hotel's public area is fully accessible and the hotel has three Disability Accessible rooms available.
Our Disability Accessible rooms all have a wide door into the bathroom with appropriate washing and toilet facilities. We also have an accessible entrance to the hotel from the street, as well as a wheelchair lift from the car park area to the 1st floor. Wheelchairs are available for in-house guest and can be arranged through the Concierge. To arrange TDD set up, please email firstname.lastname@example.org.
Alcoholic beverage service is restricted to those 18 years or older.
Check Acceptance Policy
Personal checks are not accepted.
Early Departure Policy
Guests will be asked to confirm their departure date at check-in. Depending on the rate plan booked, the departure date may be able to changed without a penalty up to arrival; however, early departure fees may apply after confirming the departure date at check-in. Please contact the hotel for further information.
Early Check-in Policy
Check-in prior to 10am is subject to a one night room charge.
Gift Certificate Acceptance Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
All guests are required to provide a valid government or state-issued photo ID upon check-in. Please note that, per Chinese government policy, Chinese citizens must be 18 years or older to check-in.
Late Checkout Policy
We are pleased to schedule your check out time to coincide with your travel agenda.
Rooms for a maximum of 3 people can accommodate 2 adults and 2 children (0-12 yrs). Please provide children’s ages upon making your reservation whether or not a rollaway bed is required.
A credit card is required to guarantee transportation services. Hotel requires a minimum of 2 hours notice for cancellation for transportation services arranged through the hotel. Cancellations received within 2 hours of the scheduled transportation service are subject to 100% of the transportation charge.
Pets are not allowed. Only service animals are allowed. No other pets are permitted.
Smoking is only allowed in Smoking Rooms and in designated areas at the lobby level. Guests take full liability for any damages that occur from smoking.
Guests are required to show valid passports upon check in to the hotel. Each passport will be scanned and all information confidentially recorded in accordance with Chinese government regulations.