Sheraton Addis, a Luxury Collection Hotel, Addis Ababa
We are pleased to serve alcoholic beverages to guests over 18.
Babysitting/Child Care Policy
We gladly provide babysitting and child care services for guests' requests made 24 hours prior. Charges will apply.
We regret that the hotel does not offer check cashing services or accept personal checks for payment. However, a Forex Office located on the hotel's grounds may accommodate guests with check cashing services.
Connecting Room Policy
The hotel is pleased to offer four sets of connecting rooms for your convenience. Please make your request as early as possible to ensure availability.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
We are pleased to accommodate early departures upon request. Guests will be charged an early departure fee equivalent of one night stay.
Early Arrival Policy
While we are unable to guarantee early check-in, we will do our best to accommodate requests based on availability.
Extra Bedding Policy
We regret that the hotel does not provide extra beds for the rooms and suites. Cribs are provided upon request, free of charge. The hotel does not provide blankets, bumpers or pillows with our cribs. Guests must bring their own.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Late Checkout Policy
We are pleased to accommodate late checkout based upon availability on the day of departure.
While we greatly appreciate our guests' four-legged companions, we regret that we do not accept pets at this time.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
We are pleased to accept all major credit cards including American Express, Diners Club, and Visa. However, we regret that personal and traveler's check are not accepted for payment.
Pool access is complimentary for all in-house guests. Children under 13 years old must be accompanied by an adult.
We are pleased to accommodate requests for Smoking or Non-smoking guest rooms. Smoking is not permitted in any of the hotel's restaurants. However, there are designated smoking areas such as the bar and nightclub. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
All travelers to Ethiopia must have a valid passport and an entry visa, which must be arranged prior to your travel through the Ethiopian Embassy or Consulate. Please contact the hotel for further information.