Guests must be 18 years or older with photo identification to reserve and register for a guest room.
Connecting Room Policy
Hotel Bristol is pleased to offer connecting rooms upon request, subject to availability. Requests should be made when making a reservation to ensure availability.
Extra Bedding Policy
We are pleased to offer complimentary cribs for children aged three years old and under (crib size: 96 centimeters by 62 centimeters). Please note: guests must provide their own blankets, bumpers and pillows for cribs. Rollaway beds are also available, upon request, for guests aged 13 years old and above, for a supplementary nightly fee of 250 PLN plus tax. Rollaway beds are only allowed in the Executive Rooms and Suites, not available in Classic Rooms. The maximum capacity is one extra rollaway bed in the room. Please contact the hotel for further information.
Family Plan Policy
Children aged 12 and under may share an adult’s room for no additional fee when no additional bedding is required. Additionally, dining is complimentary for children aged three years old and under, while children up to 12 years old enjoy a 50% reduced rate on regular menu prices.
Check-In & Checkout Policies
Early Arrival Policy
We are pleased to offer complimentary early arrival and/or luggage storage between 9am and 2pm based upon availability. To guarantee early arrival before 9am, we suggest that guests reserve the room for the night prior at the given room rate. Please make requests as early as possible to ensure availability.
Early Departure Policy
Early departures are considered on a case by case basis. For assistance, please contact the Front Office Manager or in-house Reservation Department.
Late Checkout Policy
We are pleased to accommodate late checkouts upon request, based upon availability.
Late checkout between the hours of 12pm and 6pm is available for a supplementary fee of 70 PLN per hour.
After 6pm, a supplementary fee equal to one night’s room rate.
Please note that the policy may fluctuate depending upon the time of year and occupancy. VAT is additional.
The hotel features two disability accessible rooms. Additionally, the restaurant is adapted for guests with disabilities.
Alcoholic beverage service is restricted to those who are 18 years or older (with valid identification).
Please note that the dress code throughout the hotel is "smart casual."
We are pleased to provide complimentary luggage storage 24 hours a day. Please note that groups are subject to a supplementary luggage portage fee, which is charged on a per room, per guest, in-and-out basis.
The hotel accepts dogs and other animals with a weight limit of 18 kilograms. There will be an extra charge of 150 PLN + VAT per pet per night. When making your reservation, please inform the hotel if you plan to bring a pet, as there is a limited number of rooms that allow pets. The hotel reserves the right to refuse a reservation without prior notification of a pet. At check-in, a guest must sign a waiver regarding damage and cleaning.
The hotel provides a special pillow and bowls for food and water. Pets are allowed in the hotel’s public areas if they are on leashes or in carriers. Except for service dogs, pets cannot be brought into restaurants, bars, or the pool and gym area. Our staff will gladly recommend areas for walking dogs as well as veterinarians and grooming salons. For more information, please contact our Reservations Department or our Guest Service Center at email@example.com.
A visa is required for all foreign visitors. The hotel also requires a valid passport upon check-in.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A 500 PLN fee per day will be charged to any guest who violates the smoking policy.
We regret that checks are not accepted as a method of payment. However, check cashing services are available to guests who present valid identification.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Acceptance Policy
Starwood Preferred Guest Instant Awards are accepted and may be used for massages, room and suite upgrades, internet service, food and beverage, laundry, bathrobes, pay per view television and mini-bar purchases.
Hotel vouchers for accommodation, food and beverage and Fitness Club services may be purchased at the hotel.
Please contact the hotel’s Finance Department to open an account if corporate billing is required. Arrangements must be made prior to arrival and a deposit may be required.