The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Check Cashing Policy
Check cashing services are available to guests who present valid identification. There is a limit of $100 per day and $300 per stay.
Credit Card Policy
The hotel does not accept credit card authorization forms. Guests must call the hotel directly.
Early Departure Policy
We are pleased to accommodate early departures upon request. Please confirm your departure date with the front desk by 11pm on the day of your arrival to avoid a $100 early departure fee.
Extra Bedding Policy
It is our pleasure to provide rollaway beds at an additional fee of $50 plus tax per night. Cribs are available upon request; however, there are no crib bumpers. Please Note: Not all rooms can accommodate an extra bed due to fire regulations.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
For security purposes, we ask that you present a valid picture ID at check-in.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request. In the case of a late check-out between 2pm to 6pm, an additional half day rate plus tax will apply. For check-outs after 6pm, a full day rate plus tax will apply.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
The Palace Hotel is delighted to welcome pets to our hotel. We permit one dog (80lbs/ 36kg or less) per room and provide the following amenities for their comfort: a Dog bowl, bed and mat and a Pet Welcome Kit. Guests are required to sign a liability waiver at check-in and a non-refundable $100 cleaning fee per room per stay will apply.
We kindly ask that guests observe the following regulations when traveling with their pets:
- To utilize the 'Dog in Room' door hanger at all time.
- To keep all dogs on a leash when outside the room. Please note that we do not permit pets in the hotel's meeting rooms or restaurants.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
We are pleased to offer our guests complimentary access to the wellness center on the fourth floor. We kindly ask that all children be supervised by an adult.
The Palace Hotel is a non-smoking hotel.