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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Physical Address

  • 39 East Wangjiang Road,
  • Shangcheng District
  • Hangzhou,
  • Zhejiang
  • 310008
  • China
  • Phone: (86)(571) 2823 7777
  • Fax: (86)(571) 2823 9999

Secure Fax Number for Credit Card Payment

Fax: (86)(571) 2823 9033

Secure fax machines are located in private spaces in the hotel and have restricted access. We take care to ensure that your information is never accessed by anyone other than associates that need the data to process your request.

Career Enquires & Human Resources

Human Resources

  • Phone: (86)(571) 2823 7503
  • Fax: (86)(571) 2823 9023

Director of Catering

  • Phone: (86)(571) 2823 7777 x7208
  • Fax: (86)(571) 2823 9025

Director of Business Development

  • Phone: (86)(571) 2823 7777 x7201
  • Fax: (86)(571) 2823 9025

Reservations

Guest Service Manager

  • Phone: (86)(571)2823 7777 x6666

Concierge

  • Phone: (86)(571)2823 7777 x6677