Rated 4 out of 5 by Premium Busy Queens day and handled perfectly
The hotel is what you would expect from a luxury collection so I won't go into detail there. The thing that stands out most of all was the service and professionalism even during the crazy week around Queens day. Everyone on the staff always willing to answer any question and help with any arrangements. I do want to recognize one of the porters Carlos. Everything he did was outstanding from walking us through the room ammenities to helping show a different room to us when the second room was not available at the time of check in.Also a must do is the Apotheek tasting menu. Great job Pulitzer Team.
May 14, 2013
Rated 5 out of 5 by yulbos Excellent Hotel
I stayed here for a few days while on business and this property has an excellent location and top notch staff. The breakfast was quite good as was the bar in the evening,
May 12, 2013
Rated 1 out of 5 by JWyyz75 "Luxury Colletion" is a completely unjustified
When I checked in I was offered a tiny room that was literally adjacent to both the reception area and the street entrance. The noise levels were completely unacceptable for any hotel, much less one that purports to be a luxury brand. It should not be offered to any guest (never mind my Platinum status). I was offered another room (on the third floor interior of the complex). The room was underwhelming. This is not the first time I've stayed at this property and can confirm that because of its age it can be very loud (from your room you can expect to hear people in the halls going up and down stairs, and it will sound like people stomping on the floor above you if they are not considerate or not in a carpeted room). if you require a quiet stay, consider another property or bring earplugs (which I brought). As far as I'm concerned, unless you can confirm a suite (or a room with the 'character' that matches your needs), be prepared to be disappointed. The hotel points out that its rooms are unique and no two are alike for good reason (read between the lines). I have literally stayed over 1,000 nights across dozens of hotels in my life and this is one of the worst properties in its class. How it gets away with being part of a brand labelled 'The Luxury Collection' is flabbergasting. Just because you charge high room rates and have marble bathrooms doesn't mean you are a luxury hotel. Be careful booking here.
April 27, 2013
Rated 5 out of 5 by jk222222 Enjoyed the Pulitzer the First Time, Loved it the Second Time, Planning for the Third Time!
After enjoying a short but wonderful stay at the Pulitzer Hotel a few years back, it was my first choice for my recent trip to Amsterdam. The hotel was even better than I remembered!
Check-in was flawless. The woman assisting us was friendly, welcoming and professional. My husband's Platinum status was recognized and honored (I was traveling without him on this trip). My friend and myself were upgraded to a spacious junior suite. After looking at the room, we asked if we could be changed to a smaller room with a canal view. Our Porter helped confer our request with the front desk, which readily accommodated us. We were given a beautifully furnished room with large picture windows overlooking the canal. Beautiful! I highly recommend a canal view room if one is available.
Very impressed with all staff we encountered - from the knowledgeable concierge staff, to the helpful espresso barista, the waitstaff in the restaurant, to those manning the front door (each time we left and re-entered the hotel, we were greeted and welcomed with a warm hello and goodbye) - impeccable and friendly service!
Worthy of noting: *The location is amazing. Walking distance to all sights within Amsterdam. Just a few blocks stroll from the Anne Frank house. The area around the hotel is charming and fun to explore. *Buffet breakfast (complimentary for Platinum members) was wonderful. We loved the gentleman in charge of the breakfast! The chef and his creative (and beautiful) omelettes was a highlight! *Beds are extremely comfortable, very important for a good night's sleep when traveling abroad.
I can't wait to return to the Hotel Pulitzer!
March 19, 2013
Rated 5 out of 5 by BandBfromAZ The Quintessential Amsterdam Experience.
Excellent location in the middle of it all, yet the courtyards and pathways offer a serene sanctuary in which to retreat after an adventurous day exploring. Attentive and gracious staff, outstanding accommodations, delicious food… nothing was missing from this stay. Note that if you bring a car, travel in the city center is challenging, and parking is very expensive!
May 4, 2013
Rated 5 out of 5 by Pab31 Lovely stay during a cold winter day
I can honestly say this is one of the best hotels I've stayed in recently! The staff were great, very friendly, informative, and a great attention to detail. The bed was very comfortable, so I had a good sound sleep which is always a bonus - some hotels are noisy and rooms are too warm, but not this one it was perfect.
The Concierge Team is perfect, thank you Maurits for giving all the tips I needed for a great stay in Amsterdam. The only downside was the boat tour - canal was closed for ice skating just two days before my arrival. The restaurant was classy, great food.
Overall I'd definitely stay here again, it was a very enjoyable stay! Hopefully I'll be back during spring.
January 22, 2013
Rated 4 out of 5 by LandedSPG Pulitzer maybe not, more like The Man Booker! (get it?)
A hotel review in Amsterdam can be geared towards various demographics easily and specifically! So I will be as coy and indirect as I can in order to address what everyone would like to know without getting too off track.
The first thing you should know has nothing to do with the hotel per say, but the location of the hotel to the train stations: it's close enough to walk if you don't have too much luggage. If you need to take a cab it won't cost more than 5-7 EUR, anything more than that you are getting ripped off! And guess what, the taxi drivers WILL RIP YOU OFF every chance they get. Talk to the friendly hotel staff to make sure you know how much any given location should cost you from the hotel. This is the difference in a total stressful day and occasional minor stress, because no matter what, the taxi situation sucks!
Now, the hotel itself is great. Very unique style of design with almost every room having a different set up and feel to it. We stayed here for 7 nights in December 2009 and switched 4 rooms while were there because the front desk was super relaxed and cooperative and would change rooms for us just so we can experience it. Also, there were as many families staying there as were "couples" staying at this hotel, so it felt very comfortable and still maintained it's adult appeal.
As a Platimum guest, expect a decent room upgrade and Free internet. Nothing else, as this is one of "those" hotels that don't offer anything! However, what do you really need? The casino, and the pot district are minutes away, if that's your thing. The boat rides through the canals start right in front of the hotel entrance! You can also rent a bike and really hit every little corner of the city.
But really, the thing to do in Amsterdam is to visit the Ann Frank House....which is equal walking distance from the hotel as it is to walk to the Red Light District. You decide which one is more enlightening. Both are 7-10 minutes away and the doorman know about both advantures equally well with a very solid list of what to do and what not to do wherever should you decide to go! Oh and walk everywhere, not because you'll get into a fist fight with the cabbies, but because the hotel is situated in the most beautiful part of the city and it is simply fun to see the unique shops, architecture and night life that surrounds you!
In conclusion, no matter why are you are in Amsterdam, this is not only the ONLY SPG option but a pretty decent one too. Yet, expect very little amenities, there is a nice bar/restaurant in the maze of the hotel near the back somewhere but beyond that, you are most likely visiting Amsterdam for other reasons. None of which will be negatively impacted if you stay at the Pulitzer.
This hotel meets the expectations of a category 5 hotel, however, with a little Platinum incentive, it can easily exceed it too!
November 14, 2011
Rated 5 out of 5 by KansasNate Unique and Luxurious Hotel
Wow what an amazing hotel. One of the best stays I've ever had.
The location is amazing. Right on a canal in a beautiful area of town. Within walking distance to everything in Amsterdam.
The building itself is beautiful and quirky. Made up of a bunch of canal houses knitted together, it can seem like a maze... but that was part of the fun.
Checkin was fast and friendly. Initially we were upgraded to a two room suite. While beautiful, it was on the ground level right next to the street. We asked for something different and were given a wonderful vaulted, timber framed ceiling room that overlooked the courtyard.
The room was picturesque, with the dramatic ceiling an the view of the trees out the window. The bathroom was a little small, but perfectly serviceable.
Service was great, with excellent housekeeping and nightly turndown service with chocolates.
Breakfast in the restaurant is free for SPG Platinum members... and what a breakfast it is! A great buffet with meats, cheeses, pastries, fruits, hot items and made to order omelets. Service was wonderful and the staff recognized us by name on the second day.
All in all, a truly amazing hotel. Highly recommended as a unique Amsterdam experience.
December 12, 2011