Rated 5 out of 5 by Heather11 Staff
As always the staff of the 'Upper Crust" are amazing
November 13, 2013
Rated 4 out of 5 by Flyingtailor Five Stars
Although I rated this hotel 4 stars it should be five the only reason I gave it 4 is because it needs a bit of a reno.
In all fairness I have given 5 stars at Airport hotels that are not even close to the splendor of this hotel but I based them on price and service. This hotel is a 5 star hotel and charges like a five star and for that reason I gave it 4 stars.
About the ITC it has great restaurants 6 of them and they are all fantastic the Indian is amazing as well as the Asian.
The Spa the service is great but hear is where they could use a real reno and the manger said it is going to happen soon.
The service hear is by far one of the best I have had in anywhere.
The location close to the airport 5 mins from Bom and a must because of the late and early flights from Bom airport.
Overall great hotel and will stay hear over and over again.
June 16, 2012
Rated 4 out of 5 by Sadman good property close to the airport....
stayed here towards the end of april, 2012....very short stay, got in around 7pm & left the next morning at 7am....upgraded to an itc one suite on a c&p stay....was taken straight to my room & all check-in formalities were completed there....had dinner at dakshin & the food was very good....it had been a while since i last stayed here but i would definitely stay here again if i have an early morning flight from the international terminal....
May 29, 2012
Rated 4 out of 5 by rebkong Ein sehr komfortbles Flughafenhotel
Das ITC Maratha Mumbai ist ein tolles Flughafenhotel, 10 Fahrminuten vom internationalen Flughafen und 15-20 Minuten vom Inlandflughafen Mumbai entfernt. Die Einrichtung der Zimmer ist sehr schön, Empfang und Bedienung sehr freundlich und hilfsbereit. Machen Sie keinen Telefonanruf von Ihrem Zimmer, ich bezahlte für einen 11-Minuten Anruf nach Bengaluru INR742, ein exorbitanter Betrag wenn man die effektiven Telefongebühren in Indien kennt.
March 15, 2012
Rated 5 out of 5 by santri1969 Great Bombay airport property
Love the ITC Maratha - showcases the Maratha culture, great location for airport access, limited upgrades though, excellent restaurants, overall a good ITC Hotel.
June 16, 2013
Rated 5 out of 5 by albertm22 Great hotel
First class hotel and very close to airport. The only caveat is that outside of the hotel there is no where to go as it is very congested and maybe not the safest area. However, all other hotels in the airport area have the same shortcoming. Nevetheless, it is a very nice property.
February 28, 2012
Rated 5 out of 5 by Mcottle Wonderful Staff makes all the difference
The staff really make the differece here. But the facilities and convenience of the hotel are fantastic. There are many diverse restaurants to chose from. The hotel is very convenient to the airport and to the high tech compaines located in the north of Mumbai.
July 15, 2012
Rated 4 out of 5 by g3333 good hotel
I used cash and points for my stay. I was there 1 nite before I went for my honeymoon to the maldives. At check-in, they had a bouquet of roses for my wife which was a nice touch. Also, they sent a complimentary cake and champagne to my room at a time of my choosing.
Check-in was speedy. Got an upgrade to a suite. Lady walked us to the room and explained about the restaurants, amenities etc. She asked what we wanted as our "welcome" drink and we had to wait 2 hours for it and called twice before we got it.
Rooms were very clean. The bedroom had a massage chair which I sat on for half and hour and was a great quality massage! Definitely recommend.
Checkout was a breeze as well. Took no more than 5 minutes. Please note that if you use cash and points, you will have to pay TAX ~ 20% on the ACTUAL room rate which will definitely add up. Also, transportation to and from the airport is not free! It cost me about $40 round trip.
We ate at the "Peshawari" restaurant which has a nice ambiance. The prices are steep, but expected at a 5 star hotel. Food was excellent and I would definitely recommend.
Location was excellent, 5 minutes from the International and 10 mins from the domestic airport.
May 14, 2013