Rated 2 out of 5 by Happydogx2 Disappointed
Stayed two nights. The good: valet service, comfortable bed, excellent location in downtown Portland. The bad: my "deluxe room" wasn't ready at 3:15PM check-in so my wife and I were put in a small box with a bed and no view - room 710. The bathroom sink was the worst sink I've ever experienced in a hotel w/water volume and sound. Seriously, check it out. The soap dispensers in the shower didn't work (soap dispensers at a quality hotel - really???) but we could see out of most of the window in our room as there were only a dozen or so large grease / nose smudges on glass. This visit was a total waste of points - very disappointed.
March 31, 2014
Rated 5 out of 5 by charliehllywd THIS HOTEL IS PHENOMENAL
Great service, amazing food, attentive staff, beautiful views of the city and perfectly situated. My only recommendation is to ask/pay for a room not looking at the atrium. It can be a bit noisy as the restaurant stays open late especially on the weekends.
April 17, 2014
Rated 5 out of 5 by KayB58 The staff at this hotel are always so welcoming
We have stayed at The Nines for several years and are always so delighted with the friendly and efficient staff. The Club Lounge is a definite reason we choose to stay here rather than the Westin.
April 15, 2014
Rated 5 out of 5 by TetePrata GREAT HOTEL
I stayed in this hotel for 7 nights during a conference and the location is great, close to the light rail and shopping. Urban Farmer was an excellent surprise and the food was always amazing. My congratulations to the chef!!! The staff is very attentive and friendly.
April 3, 2014
Rated 5 out of 5 by Smile77 Great experience
One night only but from check-in to check-out the staff and accommodations were excellent and very SPG worthy.
April 14, 2014
Rated 1 out of 5 by Platinum2014 Poor Platinum experience
Checking in as a Starwood Platinum member I was assigned one of the smallest rooms in the hotel, categorized as a "city view", when in reality the room faced a brick wall. It was only after I called the Platinum Help Desk that I began to receive the attention and room upgrade (which was initially available) that I had expectations would have been offered upon check in, but was not. It is a shame that it took a call to the Platinum Desk to get the benefits advertised with this Loyalty program.
March 14, 2014
Rated 5 out of 5 by TheHecticInterlude Clean Luxury in PDX
Easily one of the most comfortable and enjoyable trips I've had for business and would jump at the chance to return to the Nines for pleasure!
My colleague and I stayed in a 10th floor 2 Qn-bed Suite w/ Living Room-Receiving area for collab work/meetings. The suite was much more spacious than I had anticipated (living in NYC, most anything tends to be). I found the rooms/furnishings to be designed in a refreshing, cleanly-refined and modern manner, definitely befitting a hotel that, while exuding luxury, is conscious of not only its ecological impact, but also reflects the uniquely rugged "other-ness" of Portland.
Upon check-in, we were warmly greeted by a smartly-dressed/coiffed agent, and quickly ran up to the suite, having flown in from the faraway east. The sweet treats in the living room were a delight, as was the room service, from which we technically ordered 1 appetizer (oysters), 1 side (fries), and 1 main dish (pork chop), but was in such large portions that it was enough for 2!
The in-room wifi (critical for work), while zippy, was somewhat confusing to log into, particularly if you end up closing the browser tab with the special access code (up to 3ish devices per wifi charge)--we made it work regardless. More on in-room tech, the bedside iHome alarm/radio wouldn't take any of our iPhones w/o an adapter (works for 4 and older, definitely in need of an upgrade), and the max volume was too low. We ended up buying music time on one of the TVs, though it wasn't clear if the 2 hour limit was on a set timer, or if it would only continue to time you if the TV was on.
The bathroom was also very spacious and fully-stocked, though if shower gel was the only option for bathing (apart from the mini hand soap bar), the hotel might consider providing sustainably-sourced natural sponges and/or loofahs in addition to the towel washcloths.
The Downtown location was perfect for getting to our workshops, especially with TriMet services right outside the hotel--though everything was superbly walkable, a must for any New Yorker. When work was done, we slipped upstairs to the Departures rooftop lounge, and the view was magnificent (also drink prices were wonderfully low for a premier hotel rooftop bar, though we were used to buying drinks in a pricier city).
Once we were ready to leave, checkout was also super easy and quick, especially since we were catching the MAX to the airport. Overall, save for a few minor (mostly tech-related) details, this stay was easily five stars! Will return if we can! Thank you!
April 10, 2014
Rated 4 out of 5 by portland888 This hotel has a great location
Geat location in Portland downtown. Uniquely decorated. Friednly staff. Exquisite lounge.
My only dissatisfaction is that water pressure in my room was low and uneven. I would expect mroe from the Luxury Collection.
April 7, 2014