Rated 5 out of 5 by AndrewBrooklyn The highest standard of hospitality
Once again I stayed at the Hotel Des Indes. And once again it was an unforgettable experience. Excellent hotel, delicious food and professional staff. I'll be back for sure.
March 31, 2014
Rated 5 out of 5 by toddml Classic Hotel
We stayed here for a weekend arriving late on the Friday and departing Sunday.
As a Platinum we were upgraded to a great room on the top floor with a balcony and views out over the city.
As we did not arrive until late we had room service which was excellent. Rather than the trend to just bring a tray and leave it it was setup and servers properly which was really nice and the food was all fresh and hot.
All the staff at the hotel were very helpful and greated us by name. The pool while small is very nice and the steams and sauna are also very nice!
Excellent hotel and would return without a doubt should we be in the area again!
November 22, 2011
Rated 5 out of 5 by JohannesT Better than ever!
Since my last stays in the past years the Hotel des Indes is better than ever! Excellent service in all way. Rooms very well equipped with i-pod stations etc. New bath amenities from Molton Brown and same color as logo: purple! Diner in the restaurant was also fantastic! Wifi is also perfect now! Hotel des indes, the number one of the Hague!
March 2, 2014
Rated 5 out of 5 by Gery Wonderful weekend
My daughter and I han a wonderful weekend in Des Indes. At the check in they advised is not to take a room at the ground floor, but to wait a little bit for a room withoud noise. A good advice! We had a beautiful, fully equiped room, very clean, on the third floor.
That evening I was ill, so my daughter ordered room service: We got not only the ordered pasta, but also bread, butter and a glass of icewater. The broken coffee machine was fixed in no-time.
The bed was nice and soft. The next day we needed a taxi. A well-kept car with a really friendly, elderly driver drove us.
Because of the wonderful historical hotel we had a great weekend.
May 7, 2012
Rated 5 out of 5 by Vincos Grande Dame with Designer Flair
As a great aficionado of modern design, I wanted to see the hotel primarily to experience the work of Jacques Garcia. I was not disappointed...all the historical beauty of the hotel has been preserved and augmented with cosmopolitan decor and ultra-modern design features. I loved the decoration of the corridors with a modern take on Dutch tiles and beautiful hand-painted tulips swaying on the walls!
Prior to arrival I received an email from the head concierge, Marianne, offering to help with any pre-arrangements I might require. As the Holland Dance Festival was on, I asked for a ticket for the evening of my arrival and she responded immediately. Upon arrival I was presented with the ticket and, amazingly, there was no mark-up on it at all...someone must have gone and queued for it at the theater. That's service!
Attached to her email were EIGHTEEN videos of the hotel and I watched all of them - they were fascinating with details of the hotel's history, illustrious guests and restoration. This got me really excited about my stay and made it all the more meaningful.
February 18, 2012
Rated 4 out of 5 by jechho Almost perfect
There are a lot of positive things to say about this hotel:
- Great location
- Nice platinum upgrade to a junior suite (without asking)
- Lovely hotel with a faboulous history and attractive bar/restaurant area.
- Luxerious room, with high ceilings. wonderful bathroom and all the desired amenities.
But, as much as I want to give this charming hotel a five star rating, there were some issues that cannot be overlooked:
- Horrible wifi in the room. Called front desk twice about this, but they were not able to fix it. Needless to say it was impossible to get some work done during the stay.
- When we asked the concierge if she had a map of Rotterdam, the only response was "Sorry, no." A real good concierge would offer to print out a map from google map etc.
- Service in the bar was almost non-existent. Two days in a row (Fri/Sat) we were sitting with an empty glass for almost 45 min before we (reluctantly) called it a day and asked (or more like waived desperatly with our hands) for the bill.
All in all a great - and ALMOST - perfect stay. Would return in a heartbeat.
November 27, 2011
Rated 4 out of 5 by FAS109 The Royal Treatment
Hotel Des Indes has it all. The influence of the Royal neighborhood (located next to Palace and Embassy) is noticeable throughout the hotel. The Royal experience starts at check-in with valley parking and the friendly staff offering a guided tour through the historical building with beautiful classic elements. Dinner menu contains course options that truly deserve a Michelin star and breakfast buffet is a beautiful picture of fresh and healthy exotic fruits, nuts and granary products to name some. Rooms are stylish and beds are extremely comfortable. The warm and culinary stay makes Check-out a sad moment. Des Indes is a truly a luxury hotel and I recommend everyone to experience a stay.
December 19, 2013
Rated 5 out of 5 by AndrewBrooklyn Gr8 hotel, very professional team and fantastic SPA
Gr8 hotel and very professional team. Delicious breakfast, comfy room, awesome location and professional staff. Gym is small but has everything. SPA staff super friendly.
I went at this hotel a few months ago and I am happy that I will be back today:)
December 6, 2013